Question about Canon imageCLASS MF4150 All-In-One Laser Printer

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Printer won't work with new computer

I have a new Dell Vostro 410 running Xp pro, sp 3 and am dismayed to discover that my MF 4100 will not work with my new computer. I've reinstalled the drivers and downloaded driver updates. I also have attached the printer directly to the computer via usb. Anything else to suggest?

Oddly, the MF 4100 works just fine with an MacPro running Leopard. My Canon color printer (iP4300) works fine with both machines.

I'd appreciate any suggestions.

Thanks, Faith

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I don't understand why my approach worked, but it did. Having tried all of the reasonable and obvious things, I downloaded an update of the Canon toolbox, which has to do with scanner operations rather than printing. Still, once I did this, I was able to use the MF4100 laser printer with my new computer.

Faith

Posted on Sep 13, 2008

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