Question about Zebra Eltron P330i Card Printer

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Broken ribbon message for my zebra card printer

Hi all , I am all lost here.. my zebra 330i card printer shows a message that the ribbon is broken. I installed new ribbon as well as ran a test card which came out succesful..but when i try to print a card from ms word ,the display first reads downloading data and then reads broken ribbon . i am totally lost here .can anybody help?

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  • 4 more comments 
  • Anonymous Sep 17, 2008

    how come/?

  • jvanopstal Sep 25, 2008

    I have exact the same problem with exact the same printer.

  • Anonymous Dec 15, 2008

    i have same problem ???????

  • Anonymous Jan 09, 2009

    i have same problem with this stupid machine. i don't know how can i solve this. who can help me; please.....

  • Anonymous Jan 26, 2009

    I have a similar problem except it says "Out Of Ribbon" instead of "Ribbon Broken"

  • Anonymous Feb 05, 2009

    . We can print a test plastic card okay, but when we go to application and try to print a plastic card we get a message "ribbon is broken or that it has not been installed correctly".



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It could mean that the ribbon sensor on the printer is broken. Sounds like you need to send back to zebra for repair. This is free if printer is still under warranty. check out zebra's website for info on how to return printers for service.

Posted on Mar 08, 2010

  • m_salim_2007
    m_salim_2007 Feb 07, 2012

    I want to check whether the printer is under warranty or not..How can i do that?


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Make sure the printer displays the proper ribbon in the printer settings, if not try by reinstalling the latest printer driver.

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Posted on Feb 10, 2012


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