Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax

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Calls picked up on extension phones

If a call comes through to the house and is answered on another extension, I cannot pick up the call on the brother FAX machine, but have to go to another room to take the call. Is there any way to fix this?

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Nope. Sorry!

Posted on Oct 11, 2008

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1 Answer

How to pick up a internal call from colleague extension?


Depending on the system the phone is connected to, you can dial 40 on the intercom or 4+1xx (the intercomed extension) to pick up the call.

40 will pick up anything ringing in your group, so if you want to be sure it's only going to answer your colleague's call, use the 41xx code.

If the code doesn't work, check out your user's guide for directed call pickup.

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Hello, if you are using this phone on a Panasonic 308 or 824 system press 40 for an external incomming call or 4 followed by the extension number to pick up a certain extension that is ringing.
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Two of the above codes work for me, so let's figure out what you're doing. First of all, did you convert the intercom calls to ringing on all calls? If I have auto answer turned on, I can't pick up anything.

If the phone is ringing, I can use 40 and 41xx to pick it up. I can retrieve a call from hold by dialing 53x where x is the line number on hold (just in case you're trying this with a cordless or single line set).

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Well to place a call on Park:
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To Transfer:
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Yours may be different if your TA-308 is not a U.S. version, but the family is generally 40 picks up all calls in your group and 4+the ringing extension will pick it up. Just in case they have call pickup deny set (721) you'd have to cancel it with 720.

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Of course you picked the feature with conditions :-)

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The condition is that an extension can block call pickup by dialing 7201.. 7200 clears it.

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I got in touch with the manufacturer tech support and found there was no way around it. Thanks for considering my issue though :)

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That's what happens when you plug in the system and don't program it. You need to review ICD groups.

By default, the phone connected to the first extension is the master phone and the only phone that rings.

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