Question about Brother IntelliFAX 1840C Plain Paper Inkjet Fax

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Calls picked up on extension phones

If a call comes through to the house and is answered on another extension, I cannot pick up the call on the brother FAX machine, but have to go to another room to take the call. Is there any way to fix this?

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Nope. Sorry!

Posted on Oct 11, 2008

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Hi. When my house phone rings more than three times my fax machine trys to answer the phone making conversations inpossible. How do i get my fax hp1040 to answer only my fax's?


The fax is set to answer on the 4th ring. Change it to answer on say... 6 rings.It cannot differentiate the call before it's picked up ... it just answers at at set number of rings

Apr 01, 2011 | HP 1040 Plain Paper Inkjet Fax

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How can I get the telephone on my Brother Fax T96 to work?


Step by step information at the link below.
Brother Fax T96
The F/T Mode is used to allow the fax machine and the telephones to share the same telephone line. When a call comes in, the fax machine and all extension telephones on that line will ring according to the number of rings you have set for the Ring Delay.
When the Ring Delay is completed, the fax machine will answer the call and determine if it is a fax call or a telephone (voice) call.
The fax machine can determine this by the signal it is receiving on the telephone line. If someone is sending a fax automatically , the sending fax machine will transmit a fax tone (a series of beeps every 3 seconds).
If your fax machine hears these tones, it will receive the fax.

If the fax machine does not hear any fax tones, it assumes it is a telephone (voice) call and will begin ringing the F/T ring tones (double ring) for the length of time you selected for the F/T Ring Time. These tones will only ring on the fax machine's handset (extension or external phones will not ring). At the end of the F/T ring time the fax machine will go into the receive mode in order to receive a manual fax.
(If the call was a voice call and was not answered, the caller will hear the fax receive tones also).
  • If you answer the call before the fax machine(during the ring delay period) and determine it is a fax, you can transfer the fax to the fax machine for receiving.

  • If you answer the call on an "extension" phone and hear a beep every 3 seconds (automatic fax) or silence (manual fax), press *51 or *91 for New Zealand (remote activation code) on the telephone keypad, wait to hear the fax machine turn on (chirping sounds) and then hang up.

  • If you answer on the handset of the fax machine and hear a beep every 3 seconds or silence, press the Fax Start or Start/Copy key on the control panel of the fax machine and then hang up the handset.

  • If you answer a call on an "extension" phone during the F/T Ring Time, you will hear the F/T ring tones.
    To release the call from the fax machine, press #51 or #91 for New Zealand (remote deactivation code) on the telephone keypad and you can speak to the calling party.

  • If you pick up the handset of the fax machine during the F/T ring time, you may talk to the calling party immediately.

Mar 28, 2011 | Fax Machines

1 Answer

My answering machine (phone line) is picking up when I dial my fax number. How do I set my fax machine up so that it will pick up when I dial the fax number?


Either your fax machine is set to answer on more rings then your answering machine is or you dont have the automatic answer key pushed?

Determine how many rings your answering machine picks up on and then change the number of rings to a lower amount on your fax machine. To change the number of rings before picking up the line, press the "menu" key on the fax machine and use the up and down arrows to scroll until you find the "basic fax set up" or the "advanced set up" areas. I am not sure which one will have the number of rings setting. Try looking in both until you find it.

when you see it press "ok" or "enter" get in and change the amount of rings before answering. call your fax machine to make sure it picks up before your answering machine.

This should solve your problem.

Mar 21, 2011 | Fax Machines

1 Answer

Ok im trying to transfer my work phone to my cell phone so i can go home and not have to sit up here all night. and i cant figure out how to do it.


  1. Pick up the receiver on your work phone and wait to hear a dial tone.
  2. Dial *72 on your work extension phone keypad. You may hear a series of four beeps that indicates the system is ready for you to enter the phone number to which your calls will be forwarded.
  3. Enter your cell phone number including the area code on the keypad of your work extension phone.
  4. Hang up the receiver on your work phone.
  5. Test the call forwarding by dialing your work extension phone from another phone. Your cell phone should ring. If it does not ring , repeat Steps 1 through 4.


Read more: How to Forward Calls From My Work Extension to a Cell Phone ' eHow.com http://www.ehow.com/how_6239419_forward-work-extension-cell-phone.html#ixzz16L3AMu3K

Nov 25, 2010 | Fax Machines

1 Answer

I want to shut off answering machine


Use the Reception Mode button to set appropriate answering mode - press it repeatedly until a small arrow on the display will point to the desired option:

"TAD" - is the one you are using now, when the answering machine picks up the calls.

"TEL" - is the setting when no automatic pickup occurs, you always have to pick up the call and either talk (if there's a person on the other side), or press START to receive a fax (when you hear the fax beeps on the other side).

"FAX" - is the setting when after four rings the fax will pick the call up automatically (no answering machine). If you pick up the call manually after 1-2-3 rings (before the automatic pickup) you can either talk or START fax reception.

It's good to check from time to time if the reception mode is as you want it, it's easy to change it by mistake.

Good luck and come back with a testimonial if helped :)

Jan 31, 2010 | Sharp UX 460 Plain Paper Thermal transfer...

1 Answer

My fax goes off periodicall when a call comes in.


It means that your fax machine is "answering" the incoming call before you pick up the handset. Usually, the factory setting on the fax machine picks up after two incoming rings. There are three ways you can address this issue: 1.) You can either change the number of rings to, say, five incoming rings to give you enough time to answer the phone before the fax machine picks up, or 2,) you can find out if your fax machine has a feature that allows for the voice hook "click over" that will allow you to override the fax when you pick up your handset, or 3.) turn your fax machine off until you need to send a fax.

If you want to investigate number 2.), then you'll need your operator's manual.

Good luck.

Aug 28, 2009 | Fax Machines

1 Answer

Problem with answering machine on Panasonic Model # KX-FPG376


i followed the advice posted & it worked fine after that. thanks.

Nov 22, 2008 | Panasonic KX-FPG376 Plain Paper Thermal...

1 Answer

Hooking up a fax machine on home telephone line


Well... the problem is that you are running two machines on one line. ONE of them has to take predominance. Both machines should have settings for "number of rings to answer at". It sounds like you currently have the fax set to less than the answering machine, so the fax picks up after two rings, while your answering machine might be set to more, which it never gets to, because the fax answered the call already(It doesn't matter if you answer the phone, or the fax picks up, once the line is open, the answering machine is taken out of the equation). Even if you set the answering machine to answer first, you're then taking the fax service out of the loop. I'm not sure how you're going to juggle that, since both types of machines each need control over the line to work properly. That's why we (business machine folk) always recommend a dedicated line for fax service.

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