PAPER JAM there were no foreign materials in the rollers but ther was a prompt from my computer suggesting " PAPER JAM ". the printer doesnt respond if you try printing

There may be a bit of paper or a foreign object (paper clip, staple) stuck in the feeder rollers inside the printer. Lift and open every panel that you can and have a good look with a torch. pick out any foreign material you find.

1. It could be a problem with the paper sensor ( a micro switch).

2. The tray holding the paper may have a defective spring causing the paper to not contact the rollers.
In the case of a "paper jam", there may be a label or just a piece of paper with some adhesive stuck in the path of the paper inside.
If the printer has a bypass tray, run a thick piece of card stock through the printer. You might be able to use a flashlight to inspect the paper path to detect any foreign material causing the "jam sensor to come on".
Be sure to use check the printer through the control panel...open the printers and select the printer properties using the right-click of the mouse and cancel all pending print jobs....
Restart the computer.
See if that helps....

Hi Ruth,
This should help you fix the issue.
Remove Jammed Paper

If business card sized paper loaded sideways is jammed:

1. Power the printer off.

2. Open the top cover.

3. Remove the jammed paper with your hands.


Note: Be careful not dirty your hands. Do not use tweezers or other metal instruments to remove the jammed paper or printer damage may occur.

4. Close the top cover and power on the printer

5. Load the papr correctly in portrait orientation to resume printing.

remove foreign objects

When printing, if there is any foreign material (such as a piece of metal or a pencil) in the printer, the printer my be damaged. If there is any foreign material, remove it at once.

The images below show the iP2200 model.

1. Power the printer off.

2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. If there is any foreign material, remove it by hand or with tweezers.

3. Open the front cover and confirm that there is not any foreign material in the printer. If there is any foreign material, remove it by hand or with tweezers.

Note: Avoid touching inner parts.

4. Power the printer on and confirm that the printer operate normally.

Use a flashlight to find any possible jam.


Regards,Suhail

General tip: If the paper tears when you pull a jam out of the printer, spread the paper out and make sure you have all of the pieces. A small shred left inside can cause another jam.

"I also can the drum" - does this mean you discarded the printer cartridge? I've never seen a cartridge cause a jam. Usually an accordion-fold jam in this area is the result of the fuser rollers not turning or a torn fuser sleeve. A jam without an accordion fold indicates that the paper did not make it into the toner deposition area soon enough - this could be a problem with the pickup roller or the next set of rollers. Worn or dirty rollers can work intermittently before they quit completely.

Also, check the paper detection flag to make sure it isn't hanging up (this is a black plastic tab that sticks into the paper path just before the paper goes under the cartridge, and is pushed up or down by the paper). Look for the U-shaped optical detector that is interrupted by this flag, and make sure it isn't blocked by foreign material.

Make sure the paper guides are properly aligned and spaced if they are adjustable.

The pickup roller may be worn out or loaded up with dust. If wiping it with a damp cloth doesn't help, replace it. (I tried rubber conditioner on one once. While the stuff normally works wonders, in this case, it made the pickup roller break out with little flaps of material all over, and it was still useless.)

Normally a problem with a roller farther into the printer causes the paper to crumple up in an accordion fold and jam, so I don't think these need more than a cleaning, and they probably aren't the problem.

It's also possible you have a foreign object in the paper path such as a shred of torn paper, but a good pickup roller would normally jam the paper into it before the printer halts with an error.

Could there possibly be:

A) Paper jammed internally: Power Off. Open the cover and remove the paper or scrap carefully. Do not touch the internal printer parts. Close the cover. Power on.

B) Foreign objects in printer: Power Off. Open the paper support and confirm that there is no foreign material in the auto sheet feeder. (If so, remove it by hand or with tweezers). Open the front cover and confirm that there is no foreign material in the unit. Avoid touching the inner workings of the machine.

C) Reset the printer:

1. Turn the printer off with the Power button

2. Disconnect the data cable from the printer

3. Unplug the printer's power cord for approximately 10 minutes, and then plug it back in. Attach data cable.

4. Turn the printer back on.

If all of these suggestions fail, your iP1600 may require repair service. Please note: With the suggested retail price of $29.99 USD, repair does not seem cost effective - you could just go out and purchase a new printer.

Hi,

Sometimes when the printers jam up, is because they have a small piece of paper or something stuck in it's path. Try

1. Power the printer off.

2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. If there is any foreign material, remove it by hand or with tweezers.
3. Open the front cover and confirm that there is not any foreign material in the printer. If there is any foreign material, remove it by hand or with tweezers.

Power the printer on and confirm that the printer operate normally.

Those are the only two places that something would be stuck

Good Luck

Should be minor, just says no paper, load paper and press resume. Sounds like a print job in the buffer or it wants to advance a sheet of paper thru. Paper not feeding could be major though.

Solution: Remove foreign objects from Rear Tray MP210

Remove foreign objects from Rear Tray When printing, if there is any foreign material (such as a piece of metal or a pencil) in the printer, the printer my be damaged. If there is any foreign material, remove it at once. Follow these instructions to remove foreign objects from the Rear Tray.

1. Power the printer off.
   
   
2. Open the paper support and confirm that there is not any foreign material in the auto sheet feeder. (If there is any foreign material, remove it by hand or with tweezers.)
   

Open the scanning unit (printer cover) and confirm that there is not any foreign material in the printer. (If there is any foreign material, remove it by hand or with tweezers.)

Note : After confirming that the scanning unit support < 1 > is fixed into position, release your hands.

Caution: To prevent injury or damaging the unit, avoid touching the inner parts.

1. Close the scanning unit (printer cover).
   
   
   Caution: Be careful not to pinch fingers when closing the cover.
   
   
2. Power the printer on and confirm that the printer operates normally.
   
   Note: If you cannot remove the foreign material in the above procedure, the printer may require servicing.

And

Clean The Paper Feed Rollers (Windows) Instructions how to clean the paper feed rollers. If the paper feed rollers become dirty, they may not be able to properly feed paper due to the feed roller's slippage.
If paper does not feed correctly, perform the following to clean the paper feed rollers:

1. Open the Printers folder.
   
   - For Windows XP Home Edition : Click/Select 'Start,' 'Control Panel,' 'Printers and Other Hardware,' and 'Printers and Faxes.
   
   - For Windows XP Professional Edition : Click 'Start' and 'Printers and Faxes.'
   
   - For Windows Vista : Click 'Start,' 'Control Panel,' 'Hardware and Sound,' and 'Printers.'
   
   - For Windows 2000 : Click/Select 'Start,' and 'Settings,' then 'Printers.'
   
   
2. Right-click the icon of the printer for paper feed roller cleaning, and select 'Properties' from the displayed list.
   
   
3. Click the 'Maintenance' tab and click 'Roller Cleaning'.
   

1. Remove all sheets of paper from the rear tray, then click 'OK'.
   
   
2. Confirm the following message, and click 'OK'.
   

1. Note: Clicking 'OK' will activate the paper feed rollers 30 times. This activation will take about 90 seconds. Do not perform other operations until this operation has finished.
   
   
2. Confirm the following message, and click 'OK'.
   

After the continuous paper feeding operations in step 5 have finished, load three sheets of plain paper and click 'OK'.


Confirm the following message, and click 'OK'.


Note: The following message is displayed when the paper is fed and ejected.

1. Click 'OK'.

Roller Cleaning is completed.


~~~~~~~~~
Cyber Kaka
~~~~~~~~~

Remove foreign objects from the paper path iP1500

Remove foreign objects Foreign material inside the printer can cause printer malfunction Caution: The power cable should be disconnected from the unit when inspecting the paper path for obstructions.

1. If there is any foreign material (such as a piece of metal or pen) inside the printer, after turning the printer off and removing the power cord from the outlet, remove it by hand, or with tweezers.
   
   
   
   
2. Check to be sure that there is no foreign material by opening the printer's top cover and paper output tray.