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Mouse port defect

Mouse port not working

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Try to use USB mouse instead of ps2 mouse. if really the case is broken port. a simple question with a simple answer. hope that helps!


CHARCOIS

Posted on Sep 11, 2008

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Have my nano plugged into USB port and mouse is turned on but still unable to use.


did you try in other PC or Laptop?
USB mouse has its own driver.. it takes time to load its driver automatically..
Check if its automatically installed driver.. or manually...
is your USB port in Good Look? if not .. port defect. if it is good.. your mouse is defect eaither wire or mouse itself..

Aug 19, 2011 | Computers & Internet

1 Answer

Doesn't work.....no laser light appears on the bottom of the mouse. Nothing happens when I hit the "connect" button.


It sounds like these is either a problem with the USB port on the motherboard or with the mouse itself.

Assuming that if a wireless mouse: the batteries are new, the device is actually turned on and the transmitter has been removed from the mouse and plugged into the the USB port and it still does not work, it should be tried on all the other USB ports of the computer. If none work, try on another computer.

This will help determine if the mouse or the computer is the problem. If the mouse does not work on other ports or on the other computer, a defective mouse is likely. If it does work in a different USB port of the original computer, the first USB port is suspect.

If it only works on a different computer, the problem my lie in the setup or BIOS page of the computer. Look for a setting for USB ports. Enable the ports if disabled, and try again. If still no luck, there is some other issue at the motherboard level. Unless fairly new and under warranty, it will probably not be worth trying to fix the problem, when a $20 USB expansion card could be purchased and installed to provide USB connectivity needed.

You could also try connecting a different USB device (if available) to test the USB port. A USB webcam, hard drive, mechanical mouse, etc. are all good choices to test the port. You should indicate or cover any ports that are found to be defective.

I hope this helped and good luck!

Nov 01, 2010 | Computers & Internet

1 Answer

My V450 Nano Cordless Laser Mouse for Notebooks aint working the green light is on but it doesn't get recognize by may laptop


Q: Troubleshooting: Basic Mouse/Trackball Problems trnsp.gif This article covers some common reasons why a Logitech mouse may cease to function.

trnsp.gif This article applies to the following products:
All Logitech mice/trackballs
Cause:
There are a number of reasons why a mouse or trackball may suddenly stop working. These include the following:
  • defective hardware
  • system configuration changes
  • wireless detection issues
  • hardware connection failures
Solution:
It is possible that the mouse or trackball has failed. A failed unit can be described as a product that works for a period of time then suddenly stops working. Verify that you have not made any changes to the system that might coincide with the failure of the product. For example, if you moved the connection of the device to another port to add another device to the system or if you added new software or made other system changes. Also, verify the device has not become disconnected from the system by checking to see the device is correctly connected. Once you have verified the above potential causes for failure, proceed to the following steps.
1. Wireless Detection Issues
If you are using a wireless mouse or trackball, you should first check to see if you have a connection issue. Please see Knowledge Base article 970 for information on diagnosing and resolving detection issues.
2. Port Connection Issues
If you have concluded that the issue is not due to a detection issue and the pointing device has just stopped working, try the device in another port. If you were using it on the PS/2 port, try moving it to the USB port if you mouse supports it. If you have another USB port, try that other port. If you were connected through a hub, try connecting directly to the system ports to verify the hub has not failed.
3. If the device doesn't work on a second port, try it on a second system, if possible. If it fails on a second system, then the device probably is defective. You may also want to try a second mouse in the same port that the failed mouse was using.
4. If the second mouse does not function in the same port, verify the system port has not failed. Contact the system manufacture for more information on the status of the system port.
5. If either the mouse fails on a second system or the second mouse works in the same port, then you know the Logitech mouse is defective. If this is the case, please contact to inquire about a warranty replacement.

Answer ID 3997
Created 2006-06-13 01:54:48
Updated 2009-06-03 04:28:23

Jul 18, 2010 | Logitech V450 Nano Cordless Laser Mouse

1 Answer

Chick and wheel works but mouse won't move pointer


  1. Try to connect the Mouse receiver to a different USB port. Then, check the behavior of the device.

    Also, try to connect the receiver to a USB port on the back of the computer. The ports that are located on the back of the computer typically have more power available. Note Bypass any port replicators, USB hubs, KVM switches, and so on. Connect the receiver directly to the port.
  2. Replace the batteries, and determine whether this resolves the issue. Make sure that you have inserted both the required batteries into the wireless pointing device and that they are positioned in the correct direction. After replacing the batteries, press the reset, or resync button on the mouse or on the receiver.
  3. If the issue continues to occur, test the mouse on a different computer in a different environment. If you can replicate the problem in a different environment, you may have a defective device.
  4. If the mouse buttons are recognized, and the pointer won't move, you may have a defective device. However, the best way to determine whether the device is defective or damaged is to try the device on a different computer.

Jul 12, 2010 | Logitech V550 Nano Mouse

3 Answers

Laser doesnt work


Check the mouse cord and make sure that it is properly connected to the PS2 port of you computer. Turn off your computer, wait for a few seconds and then power it on. If it failed to function properly, contact the store where you bought it about the problem. The device is cover by its' warranty and they may replace it if found defected.

Hope this could help you..:-) Thanks..

Dec 27, 2009 | Genius Mouse, OEM Net Scroll PS2...

1 Answer

I just bought a new mouse for my laptop. It is a Targus Kaleidoscope Optical Mouse. For my HP Pavilion dv2700, I plugged it in and it will not work,it did install itself several times.Everytime I plugged...


First thing you need to do is to know that the USB ports of your laptop is really working. Insert another usb devices or storage such a flash disk. If the flash disk being inserted is not recognized by the system then the usb port you had inserted is malfunctioning or it is defective. But if the other usb devices like the flash disk is working then your new bought mouse is defective. Try to plug the usb mouse to the other ports available in your laptop.

Oct 29, 2009 | Targus Kaleidoscope Optical Retractable...

1 Answer

Mouse and keyboard have no power


If your mouse and keyboard work properly with another computer or laptop the problem could be :
A) if devices are USB :
- defective USB port : chose another USB port;
- USB port inactivated in BIOS : check and activate;
- motherboard defective : replace motherboard.
B) if devices are PS/2 :
- damaged PS/2 ports : buy a PS/2 to USB adapter for your mouse/keyboard or buy USB mouse and keyboard;
- motherboard defective : replace it.

Oct 04, 2009 | Computers & Internet

1 Answer

My usb mouse has suddenly stopped working


Your USB ports may have become dissabled by accident
got to your system bios and see if your USB ports are enabled

If your USB ports are enabled check to see that they have an IRQ assigned to them.

if your USB ports are enabled and have an IRQ assigned to them check to see that

"Legacy USB support" is enabled.

reboot.

if the mouse still does not work , you may have dammaged USB ports , or simply a defective mouse.



shalom :-)

Sep 15, 2008 | Computers & Internet

1 Answer

Did you figure out your KVM?


if you tried to connect your mouse to the keyboard port and still it doesn't work. Power cycle meaning unplug the KVM from the CPU, monitor, keyboard and mouse. Then wait for about 30seconds before reconnecting again. If you still encounter the same problem that the keyboard port won't work then it means that keyboard port is defective. Replace it.

Jul 27, 2008 | IOGear GCS632U 2-port KVM Switch

1 Answer

Logiteck cordless click mouse not working


You need a starting point. Need to find out if it is the mouse or the usb port. You stated you already checked the batteries and switch under the mouse and tried different USB ports. There are no other things to try. So I would guess the mouse is defective and bring it back. The only way to find that if it is the mouse or the usb port is to try a mouse that you know works. If it works then we know it is the mouse and you can return it, if it does not work then you know its the usb port.

Jul 07, 2008 | Logitech Cordless Click! Mouse

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