I have a Pfaff Expresion 2026 which started doing strange things.
First the display went out, and it showed the error message "WD". Then it would sew briefly with a different stitch length and also in reverse, before stopping altogether.
I spoke to my dealer about this, and she had come across the same problem once before, which was rectified by changing the light bulb. Incidentally, the light was still working.
I changed my light bulb and all is now well. Hope it works for you, all the best.
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Okay....I don't know if this will help, but this is one thing I learned about my Pfaff 7550. Sometimes it will look like the screen is lit up but there is no menu or anything and I have found that the "display lucidity control" dial is the problem. If you look just below the buttons that are in a semi-circular shape, you can see a really tiny little dial. It can be easily missed if you don't know where to look. What I have found is that sometimes the screen lights up but there are no words/menu and if you turn the "display lucidity control" dial, the words/menu will appear. As my machine has gotten older, it seems I need to do this more often. The first time it happened to me, I freaked because I thought the display (even though it was lit up) had blanked. THAT was when I discovered that teeny little dial that solved my problem. I don't know if this is your problem, but give it a try and see if works for you like it did for me. And by the way, if you need to see a diagram of the buttons on the Pfaff 7550, here is one. The "display lucidity control" dial is marked #23 http://www.manualowl.com/m/Pfaff/creative-7550/Manual/333556
Well, there's a Pfaff Creative 7550 model, that I found on YouTube ( http://www.youtube.com/watch?v=cFrpcG3Reu So I may assume that it belongs in the "Creative" line of Pfaff products. If I'm correct, what do I win?