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Norton live update

I cant connect to symantec server or any tech support live update keeps
failing

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It should list an error when live update fails if so can u put this in.

Posted on Sep 11, 2008

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My update last month has caused numerous message problems and doesn't seem to absorb that I did in fact update my subscription. HELP.


Well, when you renewed your subscription online, you just renewed it on the symantec end. So what you need to do next is open your Norton program, and go to "My Norton Account" or "subscription". Then you need to sign into your norton account from within the Norton Application and it will update your subscription status.

Apr 15, 2009 | PC Desktops

1 Answer

Dear Sir, i can't update my antivirus regularly....product details are given below :- windows server 2003 symantec antivirus


U need to make sure that it must be an original norton anti virus.........



If u are unable to update, Check settings....U might have deactivated the update setting....check the speed , coz if the internet speed wld be less than 64kbs, u might not be able to update...



and if its still persists, unintsall and again install norton. :)


Thanks.

Jan 11, 2009 | PC Desktops

1 Answer

Norton supplied with computer in 2005. due to crash and restore it has appeared again. how can it be removed


Go into Control Panel - Add/Remove programs and remove anything that say's (Symantec's) and (Live updates) and of course Norton. Hope this helps.

Nov 18, 2008 | PC Desktops

1 Answer

Can not open norton 360 main window


Hello pqrszyx.

Sounds like the install failed at some point, and it keeps trying to configure.

Do you have any other Symantec products installed?
Like Ghost, or PCA, or anything else?

If not, I would go to add/remove programs and uninstall N360. Reboot the computer.
Next, run the NRT tool.
Found here: http://service1.symantec.com/Support/tsgeninfo.nsf/docid/2005033108162039
Reboot.
Try to install N360 again.

If you cant get the main ui to launch after doing those steps, then I would suggest using the Symantec Support.

Nov 17, 2008 | PC Desktops

2 Answers

Cannot remove Symantec Live Update from my computer in order to install new security


Here is a link to a Norton Removal tool, sometimes norton get stuck in there and needs to be removed by this program.

http://www.softpedia.com/get/Tweak/Uninstallers/Norton-Removal-Tool.shtml

Jul 10, 2008 | PC Desktops

1 Answer

Error 5 error LU1812 live update error 18 Have downloaded new version of norton 360 on sony va10 computer with windows vista and each time I try to update it does not complete because of these errors. ...


Download and run the LiveUpdate fix tool from Symantec HERE

After you run the fix tool, open Norton 360, click on the "Scans" link at the top of the window, choose "Comprehensive Scan" and then click the "Go" button This will take some time, but will thoroughly inspect your computer for infections

To address your other question regarding the LiveUpdate settings, you can change the configuration to use an HTTP proxy. To do so, please follow these steps.

1. Open the "Symantec LiveUpdate" Control Panel.

2. In the LiveUpdate Configuration window, click on the "HTTP" tab.

3. Click on the radio button that says "I want to customize my HTTP settings for LiveUpdate." Enter the information for your HTTP Proxy server, click the "Apply" button, and then click the "OK" button.

Please let me know if this process resolves the issue you are having with LiveUpdate. Also, if the scan finds any infections, please let me know what is found.

May 04, 2008 | PC Desktops

1 Answer

Norton will not do live up date s have reinstalled but still will not up date


try to go to the symantec site and download the intelligent updater.

this usually help in updating issues.

here is the link

download the Intelligent Updater only and run it to your computer.

Apr 24, 2008 | PC Desktops

1 Answer

I have bought and downloaded Norton 360 but the program can not contact live update the time period of trying is 12:30 to 1435 03/April /2008 ( incase your sever is down?)


since youve downloaded the product, i advise you to update your norton at least once a week.

whenever you encounter that the program cannot be updated, try to wait for 2 hours or so,

the server is never down, updates are always up! and new definitions are being made as we speak.

you can also go to symantec.com for manual updates. go to the search bar on the top right and search for intelligent updater.

thanks for using fixya

Apr 03, 2008 | PC Desktops

1 Answer

Norton scan does not complete. Where do I go for help?


Do a live update from within the program and update all parts. Then try and scan again.

You can try www.symantec.com for more help if you are getting specific errors.

Hope this helps!

Mar 24, 2008 | PC Desktops

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