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My printer says carriage jam I am unable to locate any jam

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The carriage is the part that holds the ink. It is probably stuck in one place, either the top of one of the inks is open or something is in the way.

Posted on Sep 11, 2008

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Though i have no paper jam, it keeps on prompting Clear paper jam then touch ok. Also notice the carriage not moving from right to left ,its making a weird noise.seem paper feeder gear stuck but clear


Hi vidya kowlessur,

I would be happy to help you with your Officejet 7500A printer. I understand you are seeing a message prompting you to clear a paper jam, and the carriage is likely jammed. Please use the following 2 documents to troubleshoot the issue;

HP Officejet 7500A E910a and E910c Wide Format All in One Printers Out of...

Carriage Jam or 0X610000F6 Message Displays for HP Officejet 7500A E910a...

I hope this helps, but if the issue persists, what you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:


Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

Best of luck.
I work on behalf of HP.



:)

Jul 09, 2015 | HP Officejet 7500A Wide Format...

1 Answer

Improper shutdown message and carriage does not move at all.


Hi Tom Speer

I would be happy to assist you with your Photosmart 5520 printer. I understand you are seeing an improper shut down message and the carriage will not move. Although you may not be seeing a carriage jam message, you might find the following document helpful:
Carriage Jam Message Displays for HP Photosmart 5520 All in One and HP...

If the issue persists, I suggest calling us. What you can do, is use the following link to create yourself a case number, then call and it may help speed up the call process:

Step 1. Open link: h22207 www2 hp com
Step 2. Enter Product number or select to auto detect
Step 3. Scroll down to "Still need help? Complete the form to select your contact options"
Step 4. Scroll down and click on: HP contact options - click on Get phone number

Case number and phone number appear.

I hope this helps.
I work on behalf of HP.

Jun 17, 2015 | HP Photosmart 5520 e-All-in-One -...

1 Answer

The Power light and the Resume light blink.


The Power light and the Resume light blink.

Print media is jammed in the
device.
Remove all media from the output
tray. Locate and clear the jam. For
more information, see Clear a jam
in the device.
The device carriage has stalled.
• Open the top cover and
remove any obstructions
(such as jammed media).
• Press (Resume button) to
continue printing.
• If the error persists, turn the
device off, and then on again

Feb 10, 2014 | HP Officejet 7000 Wide Format Printer

2 Answers

How to reset error 5100


Jams in the Document Tray

When a document jams or misfeeds in the Document Tray, <OPEN COVER> and <SEE FIG. 1> <!!CHECK!! 5100> are displayed on the LCD.

Note
You do not need to unplug the fax when clearing document jams.

* When <OPEN COVER> and <SEE FIG. 1> are displayed alternatively

1. Press [Stop].

Important
Do not pull out the jammed paper manually at this point.

2. Hold down [Start/Copy] for a few seconds.

* The document will be fed out automatically.

* If the document is not fed out, gently pull the document out of the fax.

* When <!!CHECK!! 5100> is displayed

1. Check if any paper is jammed.
If jammed, make sure to take out all the jammed paper.

2. After taking out jammed paper, turn the fax off, then turn it back on with [ON/OFF].
Jams in the Multi-Purpose Tray

If paper jams in the Multi-Purpose Tray, <CLEAR PAPER JAM> is displayed on the LCD.

1. Gently pull any jammed paper out of the fax as shown, then press [Stop].

* Pull it gently in either direction.

* If you cannot pull the paper out, continue with the steps below.
80000294en_06kf10016_en_01.gif
2. Open the Printer Cover.

3. Gently remove the jammed paper inside the fax.
80000294en_06kf10016_en_02.gif
4. Press [Stop].
The fax returns to standby mode.

Sep 24, 2013 | Canon FAX-JX200

1 Answer

Cartridge error


Are you sure it's saying CARTRIDGE error and not CARRIAGE error?
I'm betting it's actually carriage error.
Please check, and also include the model number of the printer/fax machine and a detailed description of exactly when this error occurs, and details about when it first happened (ie: "I just replaced the ink, and now I have this error" or "I had a paper jam, and when I cleared it, I had this error" or "I was trying to print labels, and I got this error" - that sort of details)

Jul 27, 2011 | HP Office Equipment & Supplies

2 Answers

Brother MFC-3220C. I need to change the printer cartridges but I cannot get the cartridges in the middle of the printer in order to access them--they seem stuck on the left. Help?


Turn off the power. Turn it back on again and listen to the sound of the carriage moving. When you hear it then pull the mains lead out the back. the carriage will now be unlocked and there should be no resistance to you pushing it into the centre of the machine. If it is jammed at the left end then its possible that one of the cartridge locking arms has popped up and is fouling the case. A bit of jiggery poo with a screwdriver should push it down while you try and pull the carriage to the centre.

Good luck.

Jul 20, 2011 | Brother MFC-3220C Plain Paper Inkjet Fax

1 Answer

My hp 1040 constantly jams have tried to clean it and makes little or no difference any suggestions. It will print half of a page then it will say that it is jamed.


>first try to power reset the fax machine, then see if the error still persist..to to a power reset unplug power cord from the back and wall outlet then wait 30 sec and then plug it back
>if the error still persist open the the rear access door and check the if there is any jammed paper in there.using a lint free cloth lightly moistened with distilled water wipe the rollers clean. also check if there is a paper jam from the inside of the printer by opening the cartridge access door
>If there is no paper jam and it gives you a paper jam error message then try to check if the carriage can move freely, first while the printer is on open the cartridge access door of printer cover, the carriage will move to the center which will give you access on it, now unplug power cord from the back of printer with out pressing the power button off. try to check if there is any debris or paper that is blocking the carriage path. with your fingers try also to move the carriage from left to right and see if it can move freely. if the carriage can not move then you have a carriage jam which causes also the paper to jam, if it can move freely then try printing and see if it will jam again.
>also try to remove and reseat the ink cartridge.
>if this will not resolve the issue try a hardware reset, while the fax is on unplug the power cord from the back with out turning it off. press and hold # and 6 at the same time.while holding the buttons plug back the power cord and wait till you see semi-full or nvn reset when it turns back on then release the buttons. if the machine will not automatically power back on press the power button. it should ask for you to select language, region etc a proof that you have successfully done the reset..try printing...
>if it jams again contact hp and ask for replacement if it is still in warranty if its not ask for an upgrade


Sep 21, 2009 | HP 1040 Plain Paper Inkjet Fax

1 Answer

I Have a HP2210 l in one that continually asks me to clear the print jam and press OK i d this and the printer carriages gets stuck at either end of the carriage and then the printer asks to clear the jam...


When I see this happen in the field or at the shop the printer is toast and not worth repair. These machines only last about 4 years and then develop a hardware or logic issue. Sorry, but that is my experience.

Jan 08, 2009 | Office Equipment & Supplies

1 Answer

Carrige and paper jam at the same time


The paper jamming is the result of the carriage problem. The paper is starting to feed and then carriage problem -- so paper jams. Look in the optical cavity and see where the carriage is stopping. You can take off the platen glass ( about 3-6 screws) and see if you can remove or fix the hang up.

Dec 30, 2008 | Office Equipment & Supplies

2 Answers

Help!!!


Carriage assembly is broken. Uneconomical to repair.

Jan 17, 2008 | Sharp UX B700 Plain Paper Inkjet Fax

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