Re install the printer using the original disc. This should then reset the printer to its ariginal default. This problem should not happen, only if you have made changes since the original instalation. If this still happens, download an up todate driver.
a 6ya Technician can help you resolve that issue over the phone in a minute or two.
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Have u recently changed ur ink cartridge ?
If so the printer is printing an alignment page . Turn it off then on , so it prints the alignment page. load the alignment page on the scanner glass and press the "Scan" button to complete the alignment. Once the alignment has completed the alignment page will not be printed again until you change the next cartridge. See your user manual for details.
On your computer, go to "Start," "Programs," "Lexmark Series." Click "Lexmark Control Program."
the "Cartridges" tab. Click "Change Cartridges." The Change Cartridges
screen appears, displaying the animated instructions for installing or
changing cartridges. When you have finished viewing the animation,
click the "Finished" button.
Remove the tape covering the print head of the new print cartridge. Insert the new print cartridge as shown in the animation.
the "Choose Cartridges" screen appears, select the cartridge(s) you
installed in your printer from the list boxes. Click the appropriate
box to reset the ink levels to full. Click "OK."
Automatic Alignment screen appears. Click "Align" to align the print
cartridges for best print quality. The printer prints a page with a
bi-directional alignment pattern. On the printed test page, locate the
number that comes closest to forming a straight line under the
bi-directional alignment pattern. Enter that number as the
bi-directional alignment setting in the Alignment Cartridge dialog box.
restart your printer like this: go to control panel>
performance and maintenance>administrative tools> services> scroll down until you come to print spooler, click on this then on the upper side of your screen you will see restart, click on it.
This should get you up and running. Shame on your repair man for not showing you how to fix the problem.
You could even try not aligning the cartridges, this will just cause your printer to spit out an alignment page each time you turn it on but still should go ahead and print for you.
let me know how if this helps.
For some reason, you printer is lock on the alignment mode.
You can try removing power from the printer.
Remove both cartridges, unplug printer.
Wait 15 minutes and plug printer back into the electrical outlet.
Turn on printer.
Wait for printer to stop.
Press the cancel button. Then press the "setup" and top "copy option" buttons together to enter maintenance. Use the right arrow (right copy option) button to scroll through the options if you like, but then hit the cancel button to skip the alignment.
I just had the same problem on a PSC1350 after putting in a new black cart. Try this:
Open HP Director
On the main window select Settings>Print Settings>Printer Toolbox
Open the Configuration Tab
At bottom right click "Factory Settings" button then "Apply"
configuration warning popped up explaining that 'd be changing settings
used by the driver. I clicked ok. AOK. (I did do an alignment just
before this, but it's probably not required to fix the prob.