Question about SanDisk Sansa View 8GB MP3 Player - Black

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My 8 gb sansa

My Sansa View wont work for some reason. I turn it on and plug it to my computer through the USB Port but nothing shows up on the sansa even when i take it off. I try it on another computer and the same thing happens. And Both computers don't recognize the sansa, they say that it is an unknown Drive. I Did it yesterday and it worked perfectly.

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  • thelonewrite Sep 16, 2008

    My sansa view says it's connected even when it isn't. It works fine sometimes. Other times it doesn't work. It's driving me crazy!

  • Anonymous Mar 20, 2009

    my sansa screen dnt show nothing @ all

  • bossoholic May 13, 2009

    My computer (or any other) wont read the Sansa (only in USB mode, but I
    then don't have any access to my music.) I can charge it through an
    external USB charger, but can't edit or copy (or synchronize music). Windows media player wont detect it either.



    The computer makes the USB sound 2x and nothing. The device says
    "connected" but nothing. It wont show when I go to 'my computer' so I
    can't manually open it. Never had this problem until now.

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  • 55 Answers

Does the charging sign show up? It could be a bad cable. Also make sure you have the right software You can get it here at: http://www.sandisk.com/sansa
Go to Support\product support\sansa view\ thenlook in the right column

Try it with different usb ports as well.
Go to Device Manager and look for "?'s" or "!'s"

Posted on Oct 10, 2008

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My computer runs on winxp and is not recognizing my sandisk sansa 2.0 gb where is the proper software i need in order to view my files on my pc?


Sansa Mp3 player drivers

sandisk.com/sandisk-support/driver-download-wizard

Sandisk Tech support had me do the following:

- Turn it OFF
- Put it in the HOLD position
- HOLD the center button IN while plugging into USB port, continue to hold for 5 to 7 sec even after plugged in.
At this point MY COMPUTER recognized it. And it worked.

He also had me to:

- go to WWW.MICROSOFT.COM
- In the upper right hand search bar, type in MTP PORTING KIT
I did this and downloaded the first one. Now my Sansa Clip work perfect. I wish I would have talked to him last week before I returned the last one, for the same reasons.

If this does not help call the 1-800 # , opt #4, and ask for GUY (yes that is really his name) out of 5 or so calls to Tech Support he is the only one who knew what he was doing, and how to actually .

Hope it helps.

Thanks for using fixya.......

Jan 05, 2011 | SanDisk Sansa c200 MP3 Player

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SanDisk Sansa e260 (4 GB) MP3 Player MP3 and Digital Media i have a e260 sansa mp3. when i plug it into my Answer i have a e260 sansa mp3. when i plug it into my computer it wont charge what should i do


There is a trick to charging the battery in these small mp3 players. It wont charge if it is turned on, and it won't charges if it's turned off. Here what to do...
1. plug the payer into your USB port. or wall charger
2. switch thje palyer on using the mechanical switch (on the side)
3. turn it off by either holding down the play button, or selecting "System" from the menu
4. The screen will go black and the battery will begin charging.

Jan 30, 2010 | SanDisk Sansa e260 MP3 Player

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My sansa wont turn on


well did u make sure it is fully charged if so den plug it into the computer

Aug 20, 2009 | SanDisk Sansa e250 MP3 Player

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try going to "my computer" on your desktop and it should show an unkown device thats plugged into one of your drives

Aug 01, 2009 | SanDisk Sansa View 8GB MP3 Player - Black

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The Sansa doesn't play music through the USB port. You can connect the Sansa to your stereo via the Sansa's headphone jack.

Feb 22, 2009 | SanDisk Sansa e250 MP3 Player

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On your sansa, go to "Settings" then System Settings" then "USB Mode," then change it to MSC, if that does not work, try the other modes, just in case.
Hope this helps!

Feb 01, 2009 | SanDisk Sansa Clip MP3 Player

1 Answer

SANSA E250 IS NOT RECOGNISED


There are two connection settings in USB: MTP and MSC. For some reason MTP is the default, but it doesn't connect properly on all computers. Select MSC and plug the player in again, the computer will recognize sansa e250 but not show the driver just yet. It is installing recognition software (just basic drivers - nothing heavy) and it doesnt tell you what its doing until its complete. WAIT FOR IT. Once it is complete you will see both the sansa e250 and the removable memory slot in your "my computer" now you're good to go.

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1 Answer

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Sansa c200 series – Computer/OS Not Recognizing
Connect the device to the PC in MSC Mode
View/c200: Turn on then press and hold the rewind button while plugging to the PC
If that fails, unplug the Sansa from the computer. Uninstall all the Sansa software in the add/remove programs section of Control Panel. Reinstall the clean version of the software from Sandisk’s website – make sure you get the files for the c200 series. Then replug the Sansa and try again. The root of the problem is that Sansa has one set of drivers and Windows has another. If you plug the mp3 player into the computer before installing the Sansa drivers, the Windows drivers will trump the Sansa’s.
Here is a helpful link from Sandisk on the problem with extra information on Vista operating systems:
http://kb.sandisk.com/cgi-bin/sandisk_en.cfg/php/enduser/std_adp.php?p_faqid=42&p_created=1221328944&p_sid=8VPwlRmj&p_brand=sansa&p_accessibility=0&p_redirect=&p_lva=&p_sp=cF9zcmNoPTEmcF9zb3J0X2J5PSZwX2dyaWRzb3J0PSZwX3Jvd19jbnQ9NzQsNzQmcF9wcm9kcz00JnBfY2F0cz0mcF9wdj0xLjQmcF9jdj0mcF9wYWdlPTEmcF9zZWFyY2hfdGV4dD1jMjAw&p_li=&p_topview=1

-Tha Mp3 Doctor

Jul 29, 2008 | SanDisk Sansa c250 (2 GB) MP3 Player...

1 Answer

Sansa c250 not working at all!


2 Suggestions: 1) It may be that the battery isnt charged, let the unit charge fully 2) If that doesnt work, its probably time to send the unit back to sandisk

Jul 23, 2007 | SanDisk Sansa c250 (2 GB) MP3 Player...

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