My GPS one Xl 4.3 was working fine, suddenly ,it went blank. I turn it back on then it went dark again ,it never come on back again.
I purchase it in April 2008. at Best Buy store in Ajax Canada ont
is there any place i cani for repair or re booted. I missplace the purchase
if you can help i will appreciate.
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There is a small hole on the tomtom device base. Inside it there is a reset button.
Press it and turn device on.
Try to turn it on while connected to the electricity, if it is a battery problem it should work
If it doesn't work I suggest you to bring it to a tomtom support center.
I had the same problem on with my XL 340.s...it was taking 3-4 minutes to locate satellites. I found a solution and it works:
Delete the contents of the ephem folder on your
unit using Explorer. Also delete the subfolders in the ephemeris folder on your
computer found here:
C:\Documents and Settings\yourname\My Documents\TomTom\HOME\Downloads\complete\ephemeris
Now, connect to Home and try the update again. I now connect to the satellites in 2-3 seconds.
Not knowing how old your unit is I will be shooting in the dark, but here goes. Please tell me you did a backup as instructed when you loaded TomTom Home! If you did, then simply restore your previous maps from there. If you did not do a backup :( then you may have to wait until Tuesday to get in touch with customer service since holiday is upon us. The activation code is or was included in your original packaging that the XL came in. Good luck and always, always, always backup.
I got this similar password problem with Tomtom One XL. I just solve this problem step by step under the following ways.
1. Connect One XL to TomTom Home in your computer using USB cable and switch on ONE XL. (Click YES to connect each other) 2a. Click "Manage my ONE XL" 2b. Click "Items on device" tag. 3. Now you can see all of the data in your device and click "Applications". 4. Click inside the check box and click "Copy items to computer". (This step is back up for just incase) 5. After Backing up your applications, then Click "Applications" check box and click "Remove from device". 6. After removing applications, unplug from computer and switch off ONE XL. 7. Connect ONE XL and computer again and switch on your ONE XL. 8. TOMTOM Home will search your applications in your device. Finally it will automatically download and installed the new applications. (There will be 4 times installation and the device will restart itself. At this step, you need to touch "Yes" on your device to connect the device and computer.) 9. After installation completed, your device looks like newly come out from the factory. 10. Set up Language, Time, and so on and ready to use.
I suddenly lost the GPS signal today and could not get it back. All I got was the "No valid GPS signal". My solution was to tap on the GPS satellite bars when in the route map. this brought up the "Status summary page of the TOMTOM.
I then again tapped the satellite bar which brought up the "GPS Status" page. I then tapped the bar labeled "configure".
The radio button next to the option titled "Minutes (dm.m') was selected. I then moved the selection to "Degrees (d.d) and it started working.
I had just downloaded the GPS fix 5 days ago so it is not like this suddenly caused it to stop working.
This may not work for everyone but this is what it took to get mine working.