Question about CyberPower CPH420P 4-Port USB Hub

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Installing USB Hub

We recently bought a Dazzle DVD Recorder which requires a USB Port 2.0. We discovered our computer only has a USB Port 1.1. We went to Walmart where we purchased the CyberPower CPH420P 4-Port USB Hub having been told that this would work. Our computer seemingly does not recognize the 2.0 as a window pops up telling us the product (Dazzle) would run faster if we had a 2.0 USB Port. Were we misinformed that this would basically override the 1.1 Port and we could then use our USB Ports as if we had a 2.0 USB Port?

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Finsphan72's response is correct but you could use information one step earlier. 
USB 1.1 is the older version of USB.  USB 2.0 is newer and much faster.  Your computer has hardware in it to talk to USB.  Because it is an older computer, it has USB 1.1 hardware.  
The USB hub is just a splitter.  It lets you plug in several USB devices while only using one USB port in your computer.  But it doesn't change the fundamental capabilities of your computer. 
The only way to get a computer with USB 1.1 built-in to support USB 2.0 is to add a USB 2.0 card to the computer.  This is an open up the computer and install a piece of hardware operation.  It isn't very hard and it isn't very expensive, but it might not be something you are comfortable doing (and it is possible to mess things up - you probably wouldn't, but you could).  Maybe this is an "ask a high school age friend for a favor" sort of situation.   

Posted on Nov 07, 2008

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After installing the USB controller card into a PCI slot inside your computer, connect the 4 port hub to it with the supplied cable. (at the back of the computer)
Do not connect the DVD Recorder to the old usb ports. They will still work, but obviously not 2.0.

Connecting the power supply for the hub is optional, but usually a good idea.

If your computer still doesn't recognize the hub, make sure you have all of the latest windows updates and try running Add New Hardware in control panel. Also, just unplugging the hub and plugging it back in will sometimes work. Use a different port on the controller card if necessary.

As a last resort, you may need to disable the onboard usb controller through your system bios.

Good Luck

Posted on Sep 18, 2008

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