Question about Dell Latitude D620 Notebook
Sorry to hear that you are having trouble logging into your notebook. I would like to clarify that you are refering to your Windows password or is this password screen before Windows.
If this is before Windows you will most likely need to get with Toshiba to help you reset the hardware password.
Now if it is your Windows password this sounds like your profile got corupted which corupted your password database. Now if you have not changed the password for the Administator profile on the system you may be able to get in that why. If you do knot now it you may want to check with Toshiba as they may know what it is.
Another option is to pull the harddrive and back your data. After this you can reinstall Windows on the system.
If you do not have a way to back of the system you might want to go to a friend that does computer support or your local computer store. They should be able to help you do this. Note that if you go he route of the store you may ask them if they are able to reset your Windows password for you. There is some software out there that will reset Windows passwords but usually only techs have access to them. Now if you go this way you will still want to back of your system and reinstall Windows.
Let me know if you have any more problems and/or questions on this.
Posted on Sep 30, 2008
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