Since I don't know what model of heater you have there might be a reset button to reset or an over temp switch (button sensor with 2 wires going to it) that needs to be replaced. You might check the recall list to see if this one has been recalled and should not be used.
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i am also an electrician. we have had the same problems on our properties.the motor goes out which in turn keeps the element on and gets hot and burns up, setting a small fire. more smoke than fire. cadet needs to put a safety cut out so that when you lose the fan it shuts the element off and the other way around as well. these are dangerous and will be replacing 100's of them
when you first bought the heater even if it wasnt "red" as you say did you get heat from it? now those type of heaters are good when they work. First the heater has 2 settings say low and high now in low the wattage will turn some of the elements partly red the reason you dont see it is because it is fan forced heat on those type heaters which causes the elements to look like they are not red but they are on, only low will do this. Now high will cause all elements to get "red" even while the fan is running. If there is no heat someone needs to bypass switch to see if they work.process of iliminitation.Hope this helps for you.
Two things come to mind here, one is the over heat protection is tripped and preventing the element from coming on, second is a bad high heat element. You can ring these out with a volt ohm meter and check both, the element if good rings out as a dead short, the over heat protection should be normally closed which means it to rings out as dead short. If it rings out open then it is tripped. some of these can be reset and most only need to be replaced. So check these items out and good luck.
this means that the heater of your cadet have been disconnect from it position or it has gone bad
please note this, that the heater is call element technically if you to get a replacement for it
what you have to do from here to fix up cadet is that unscrew your heart with the basic tools trace the maize i.e the wire down fan then trace the wire from the fan to the element it's always white in colour if it's properly connected from it position then you have to passive it if smiley borne meaning that it has gone bad then it will need replacement, but if it is disconnected then you will have to do the fixing you self by peaking up the loss wire and fix it up back to the position
I work in a motel and replace these heaters quite often, Cadet C202, a 240v 2000 watt wall heater. Most of the time when they blow cold air it's because the heating element is broken. First turn off the circuit breaker, then remove the heater from the wall. If you take out three screws, slide the top cover off, bend the two little tabs and take out the heating element, you can examine it and usually you will find a place where it is broken, it's like a big spring. Replacement elements can be ordered from online stores such as reliableparts.com Be very careful, 240 VAC is very dangerous! <!-- from fixya rte -->
Sounds like the heating element isn't getting current. If you have a continuity checker or ohm meter, test the element - isolated from the fan and/or switches. If that passes, look for a thermal fuse that looks like a 22-caliber bullet. See if it passes current. Then check the function of the switch, thermostat, and any safety cut-outs like tip-over switches.
that round metal thing is called a klixon overload. look on the side of it and an amperage range should be there. replace the unit and the element should work unless the element itself is blown. check for continuity across the element with your meter with the wires disconnected.