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System error code: 07,010.43:12846 - Xerox Office Equipment & Supplies

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  • 2,072 Answers

A copule of things cause that.
Here are the main 2.
On the left frams looking from the front, with the covers off, there is a 1 inch square stainless steel print head block that is located about 2/3s of the way back , near the bottom of the frame. Look at that and see if there is ink built up in that block , also under and around the block. If so remove the spring holder thats over the block and take channel lock pliers and remove that block. It may be very stiff. To clean soak it in hot water to soften the ink and clean that block, the shaft and all the remaining ink under the block you can remove. Once you return the machine to working order, take a level and out in on the glass. Make sure it is LEVEL front to back and side to side.
Number 2 is the print heasd wiper is stuck to the print head. That requires removing the scanner/document feed assembly, the side covers, the upper rear cover and the ink loader assembly,( where you put the ink sticks). Once you remove that you have access to the print hear drum area. If needed carefully pry the wiper from the print head and return to service. That blade will stick if the machine is not properly shut down.
I strongly suspect the machine is not level and when you ran the cleaning mode, it sucks all the ink out of the print head. Most likley while that ink was dropping into the tray, it ran out the back of the tray.

Posted on Sep 11, 2008

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  • 2072 Answers

SOURCE: Xerox 2424 Print head not parked

A copule of things cause that.
Here are the main 2.
On the left frams looking from the front, with the covers off, there is a 1 inch square stainless steel print head block that is located about 2/3s of the way back , near the bottom of the frame. Look at that and see if there is ink built up in that block , also under and around the block. If so remove the spring holder thats over the block and take channel lock pliers and remove that block. It may be very stiff. To clean soak it in hot water to soften the ink and clean that block, the shaft and all the remaining ink under the block you can remove. Once you return the machine to working order, take a level and out in on the glass. Make sure it is LEVEL front to back and side to side.
Number 2 is the print heasd wiper is stuck to the print head. That requires removing the scanner/document feed assembly, the side covers, the upper rear cover and the ink loader assembly,( where you put the ink sticks). Once you remove that you have access to the print hear drum area. If needed carefully pry the wiper from the print head and return to service. That blade will stick if the machine is not properly shut down.
I strongly suspect the machine is not level and when you ran the cleaning mode, it sucks all the ink out of the print head. Most likley while that ink was dropping into the tray, it ran out the back of the tray.

Posted on Sep 10, 2008

  • 2072 Answers

SOURCE: xerox workcentre C2424 printer

That means your print head is not tilting back and forth properly. Or moving side to side.
The 2 most likely causes are this. 1. If you remove the side covers, behind the left cover, ( left looking from the front of the machine) about half way back, near the bottom of the machine you will see a stainless steel block, about 1 inch square. Check that for the presence of ink that has leaked into it. normally its yellow. You will have to remove that block and clean it and the shaft that runs through it thoroughly.
2. The print head wiper, That is located between the print head and the drum. You would have to remove the scanner and the ink loader to access that area. But if a machine is not turned off correctly, unplugged or you had a power failure, it may be stuck to the print head. Which you would just have to take care and dislodge it from the print head then run a couple of cleaning cycles, or power on and off a couple of times.
3. You could have a bad wipre blade clutch but thats less likely. If there is alot of ink in the block, clean all around that area, and then, be 100 percent certain the machine is LEVEL. To check. put a level on the platen glass. check for level front to back and side to side, If it isnt level, shim it until it is level. And dont move, I mean relocate the machine when its hot.

Posted on Oct 31, 2008

  • 57 Answers

SOURCE: xerox phaser 8560 DX error

This fault occurs due to the printhead being stuck in the tilted position. There are many reasons why this fault will occur, too many to mention.
More often than not, your problem will require the printhead and process gear to be re-aligned in order to get a reboot but sometimes it is possible to get a reboot by doing the following;
Turn the printer off, wait ten seconds then turn it back on again. Wait for the printer to start warming up to about 5 or 10 percent. At this point, switch the machine off again by the machine switch NOT your wall/plug switch. Wait ten seconds and switch on again. Now let it run through its normal cycle. The success rate for this method is small, possibly only 1 in 30 machines will recover.
The reason this will sometimes work is that, when you turn the machine off from the warm up, it powers down using its proper head parking routine, you will notice, it takes a while to shut down. If the original fault was due to say a power cut or someone pulling the plug out it is possible for the printer to find its home position and boot ok.
Unfortunately, a lot of the time, the reason for the fault is printer related and such, this method does not work. But it is always worth a try.
Hope this helps.

Posted on Jan 19, 2011

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  • 2 Answers

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Posted on Jan 02, 2017

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