Question about Clarion Car Audio & Video
Please read my post here: http://community.crutchfield.com/forums/p/22187/251957.aspx (pasted below).
I hope you bought your unit at a Clarion dealer....
Hi, (Team Crutchfield - please add this to your knowledg-base.)
I'm on my third NX501 (could have been the fourth if not for working directly with Clarion).
The SD Card corruption causes both loss of Navigation and intermittent Sirius start up (it'll never acquire signal).
Your unit needs to use the exact micro sd card it came with forever (it has a permanent serial number).
You have two choices:
1. Get Crutchfield to replace the unit
2. Call Clarion (I suggest this rather than ripping your dash apart over and over).
Here's what to do. Contact:
Customer Service Technical Representative
Clarion Corporation of America
800-347-8667 ext 4342
Direct Line: 310-217-4342
Ben will have you send your microsd and rebuild it for you and return it (likely with the firmware upgrade that addresses this issues on another microsd that can also be found here: http://clarion.com/ca/en/support/navigation_updates/NX501Fupdate/index.html).
While you're at it, update the Bluetooth firmware too: http://www.clarion.com/us/en/support/software/NX501/index.html
Once you get the card returned (THIS IS HUGELY IMPORTANT - EVERYONE WITH A Clarion NX501 SHOULD DO THIS!!!), back it up using Naviextras toolbox (the program clarion uses for map updates). You can get it here: https://clarion.naviextras.com/shop/portal/downloads
Once you follow these steps, barring your micosd physically or logically self destructing, you'll have an NX501 that's nearly problem free and backed up just in case that unfortunate corruption reoccurs.
Of Note: Ensure you insert the microsd card with the contacts facing up and do not force anything.
I'm extremely confident this will make a world of difference for you (and anyone suffering the microsd corruption of the Clarion NX501).
Posted on Sep 03, 2011
I have a similar issue, when updating my BT firmware, I mixed up the mSD cards and started to delete the software off the navigation one. I cancelled it before the entire card was wiped but it now no longer works. I am left with a device.nng and navigation folder on the root of the card and the navigation folder only contains the content and save folders. I am familiar with Igo software and I think there should be some actual program files in the navigation folder. Could anyone post a screen shoot of the contents of their mSD card (root and navigation folders).
Posted on Oct 17, 2011
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Posted on Jan 02, 2017
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