Question about Sony Cyber-shot DSC-W55 Digital Camera

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Sony camera When I power up my camera, the screen says Access and the lens goes in andout a few times and then the screen says turn the power off and on again. When I do that it doesn't fix anything, so I still have the same problem

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  • Rubytuesday Sep 17, 2008

    Yes, says access and turn on and off. The lens does not pop open just says access turn on and off. Help

  • markin1026 Oct 28, 2008

    when i turn on the camera the lens pop out and in and keeps going until it turns off or until it tell me to turn off and turn it back on again

  • billnn54 May 11, 2010

    Twisting the lens does not help.

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Ok to fix this just switch on
gently pull and twist the end of the lense you may here it click but dont pull or twist to hard till it pops
then switch camera off and on again and you should have solved the problem.

hope this helps

Posted on Sep 12, 2008

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Well actually my camera is a cybershot dsc-w100 and when i push the on button it says access but after that it goes to a mode where it says turn the power on and off again and i turn it off but still does...


Lens errors (access errors on Sony's) are fairly common. Usually it's sand or grit interfering with the lens extension mechanism. Or the camera's been dropped with the lens extended. Or the camera has been powered on, but the lens had been blocked preventing its extension. Or the battery ran down with the lens extended ...Here are some troubleshooting steps that you can try that may (or may not) correct it. They only seem to work for less than 40% of the lens errors, but if the camera is out of warranty (or repair cost approaches that of the camera), they're worth that try. Some of the later steps do involve some risk to the camera, so carefully weigh your options before deciding to conduct them:

Oct 01, 2011 | Sony Cyber-Shot DSC-W1 Digital Camera

1 Answer

When I turn on the camera the lenes goes in and out then i get a message on the screen Access turn off then power back on


I tried the solutions posted by StephanSA and my camera is fixed now. What I did was assisting with the motion of the lens and blew between the lens and casing and then dried up the lens with the help of a hair dryer (don't heat it up to much)....Thanks Stephan, you just saved me a few hundred dollars.

Dec 16, 2009 | Sony Cyber-shot DSC-W35 Digital Camera

1 Answer

Turn camera on, lens goes in and out a few times then tells you to turn off then on again and can't shoot picture


can of cpomkp-ressed air or compressor access is needed to blow around the lens area.
Smack the camera firmly into the palm of your hand a few times, more air , more slaps. keep checking if it is again free by turning on again, eventually this will free the dirt from the mechanism and it will function again. This trick was passed onto me by a sony tech and they chatge $180 to do just that

Aug 11, 2009 | Sony Cyber-shot DSC-W80 Digital Camera

1 Answer

I have exactly this problem. Powers up, black screen


The focus is stuck - could be sand etc. You will have to contact yout local Sony service center or if they ask too much, you can contact me at toms.safranovs@gmail.com
I work in a Sony service center and repair these every day.

Tom

Jul 26, 2009 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Digital Camera Fault


ACCESS error could happen when lens gets stuck but if it happens when lens moves back and forth without problem it usually means that where the lens assembly plugs into main system board connection is loose. These connections are held in place by a very small thin fragile plastic clip and a few drops could be enough to snap it but not do any other noticeable damage to camera. Camera would need to be opened to see if clip is broken or maybe cable just needs to me reinserted. Either way only open camera if no longer under warranty and you are somewhat handy

Mar 20, 2008 | Sony Cyber-shot DSC-W50 Digital Camera

2 Answers

Can't take new pictures!


 Delete some images then try
Still in trouble?
Come back

Oct 16, 2007 | Sony Cyber-shot DSC-N1 Digital Camera

1 Answer

Lens coming out and going back in when turned on


Lightly hit your camera in you palm a few times. I has the same problem with my DSC-W55 and it works now!

Oct 12, 2007 | Sony Cyber-shot DSC-W50 Digital Camera

1 Answer

Camera will not go past this mode.


Firmware problem. Check your Manuel for fault types contact Sony Tech support Team

Jul 11, 2007 | Sony Cyber-shot DSC-W70 Digital Camera

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