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Getting a error #1005 when using HP system recovery disk on new hard drive

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  • Anonymous Sep 21, 2008

    Trying to reformat a new hard drive in a HP Pavillion dv7 using recovery disks, gets to 73% and then stops, giving the popup message:

    Error 1005.
    If this issue continues, please contact HP Support

  • bikashtewari Nov 09, 2008

    Trying to reformat a new hard drive in a HP Pavillion laptop using recovery disks, gets to 47% and then stops, giving the popup message:

    Error 1005.
    If this issue continues, please contact HP Support

  • Anonymous Jan 01, 2009

    gets to 100% of reformatting harddrive then get that same message

  • Anonymous Jan 06, 2009

    I have the same problem with my laptop

  • Anonymous Jan 09, 2009

    Trying to reformat my hard drive in a HP Pavillion m800n using recovery disks, gets to 58% and then stops, giving the popup message error 1005 If this issue continues, please contact HP Support

  • steakhouse00 Jan 09, 2009

    Trying to reformat hard drive in a HP m8000n using recovery disks, gets to 58% and then stops, giving the popup message Error 1005 If this issue continues, please contact HP Support

  • Anonymous May 05, 2009

    I have the same problem as you guys. But mine stop at 31%

  • rajat_125in May 08, 2009

    i have also got the same error message at 21% , and nothing happened again ,
    if any one have the solution , let us know.,

  • fihaut May 09, 2009

    Alright I'm going to try something then I will get back to you guys

  • Terrence Lynn
    Terrence Lynn Dec 31, 2012

    i know that this thread is years old now, but did you ever discover what the glitch caused the error 1005? Compaqs support site says that this error is reported when a file on the recovery discs cannot be written to the destination drive.

  • Terrence Lynn
    Terrence Lynn Dec 31, 2012

    I know that this is an old thread, but "bikashtewari", did you ever come up with the cause of the 1005 error? What did you do to resolve it?


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Error 1005 is an error with the disc rather your disc is scratched or just smudged it needs to be cleared.

There are a few ways to go about this.

You can manually clear it with some disc cleaner spray and a soft cloth that won't leave lint on the disc.

You can also go to a professional disc cleaner. I have a movie rental store in town that has a disc cleaner which removes a very very thin layer off the disc to remove the scratches. (Don't worry the data on the disc will not be erased in this process.) Warning if you attempt a professional disc cleaner many times the disc will not be readable. Try to keep the disc in a safe place where it can not be damaged.

You can also call the manufacturers and have then send you a new recovery disc or send you one in the first place to perform a full system recovery (Factory Recovery)

Lastly you will also get this error if you are trying to make a recovery disc and did not user a (plus) DVD+R disc.

Now I am new to this error as well but I cleaned my disc manually and tried again after searching a solution and coming here. After cleaning my disc I have successfully recovered my computer to it's factory state.

Words of advice:
Get a good Virus-protection (I use Kaspersky virus protection it is updated daily and is a very good system)
Do a system defragment monthly you can set this up by using the scheduled task app in Windows
Complete a Desktop Clean up monthly
Make sure that you organize things in folders so you know where they are. The search feature in Windows in a powerful tool but can be lethal if you delete something needed by the system by accident.
Watch out for bad sites. Firefox will tell you if you are in a really bad site. Also Internet Explorer 8 is an awesome tool to.
Make sure you update, update, update your windows OS Computer.
Try to stay up-to-date on all new software for your virus protection

Guys let me reiterate on one thing watch out for bad sites if you haven't been there before and your not sure if you trust the site don't go. Myspace layout sites are the main source of where I obtain alot of the spyware and virus that infection my system.

Posted on May 09, 2009

  • Faddie Ent
    Faddie Ent Sep 26, 2012

    Thank you. I tried several times with my recovery discs, which I admit to not taking very good care of. I ordered a set of recovery discs from HP for only $16 and some change, plus a couple of dollars shipping. I thought that the discs would have been much more expensive. Well worth the money. My system had been recovered and the software reinstalled to the new hard drive I purchased.


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I know this is a very very late reply, but at least others looking for a solution to this problem can benefit. I just finished talking with hp support because I kept getting the error 1005 message while trying to use the recovery disks. According to HP all you have to do is change the boot order to 1. CD/DVD Drive
2. Hard Drive

Stupidest problem ever, but luckily a very easy solution

Posted on Feb 24, 2011

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There is also a solution that involves memory chips. My computer would proceed to 37 % format of hard drive and error 1005 appears.
I cleaned the recovery disc even though it was in near perfect condition. same result. after 4 tries i went to laptop and searched and found 1 person who advised. remove any extra memory chips and try to re-install. I had upgraded from 2 gb to 4 gb, so out came 1 chip leaving original chip of 2 gb.
Tried again , rebooted and Voila! worked perfectly and did complete reinstall. so try that method if you have upgraded memory. my OS was Vista home edition OEM installation.
Reinstall memory chip or chips and you are back in business.
signed Hotstuff

Posted on Apr 28, 2010

  • Cole Koop Jun 13, 2011

    Tried this, still get the error while on the 2nd recovery DVD at 46%. This is pissing me off to no end. ANYONE find a solution yet? I even tried a new Hard Drive, to now avail. ARGH.


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Low memory was my issue. Even though the memory tested as good (Memtest86 +) it was not enough. As soon as I upgraded it, the installation went fine.

Posted on Apr 13, 2011

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Before using the Recovery Disc, make sure the HDD is good. The Hard Disc Driver Test can performed either through [F2] Screen : Start up Diagnostics or through [F10] : Diagnostics . The [F2] / [F10] should be held while turning on the computer to get to the respective windows. In most cases, the reason for this error: 1005 is the Hard Driver failure.

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P.S.: If my explanation helped you, please leave a review.

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