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Getting a error #1005 when using HP system recovery disk on new hard drive

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  • Anonymous Sep 21, 2008

    Trying to reformat a new hard drive in a HP Pavillion dv7 using recovery disks, gets to 73% and then stops, giving the popup message:

    Error 1005.
    If this issue continues, please contact HP Support

  • bikashtewari Nov 09, 2008

    Trying to reformat a new hard drive in a HP Pavillion laptop using recovery disks, gets to 47% and then stops, giving the popup message:

    Error 1005.
    If this issue continues, please contact HP Support

  • Anonymous Jan 01, 2009

    gets to 100% of reformatting harddrive then get that same message

  • Anonymous Jan 06, 2009

    I have the same problem with my laptop

  • Anonymous Jan 09, 2009

    Trying to reformat my hard drive in a HP Pavillion m800n using recovery disks, gets to 58% and then stops, giving the popup message error 1005 If this issue continues, please contact HP Support

  • steakhouse00 Jan 09, 2009

    Trying to reformat hard drive in a HP m8000n using recovery disks, gets to 58% and then stops, giving the popup message Error 1005 If this issue continues, please contact HP Support

  • Anonymous May 05, 2009

    I have the same problem as you guys. But mine stop at 31%

  • rajat_125in May 08, 2009

    i have also got the same error message at 21% , and nothing happened again ,
    if any one have the solution , let us know.,

  • fihaut May 09, 2009

    Alright I'm going to try something then I will get back to you guys

  • Terrence Lynn
    Terrence Lynn Dec 31, 2012

    i know that this thread is years old now, but did you ever discover what the glitch caused the error 1005? Compaqs support site says that this error is reported when a file on the recovery discs cannot be written to the destination drive.

  • Terrence Lynn
    Terrence Lynn Dec 31, 2012

    I know that this is an old thread, but "bikashtewari", did you ever come up with the cause of the 1005 error? What did you do to resolve it?


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Error 1005 is an error with the disc rather your disc is scratched or just smudged it needs to be cleared.

There are a few ways to go about this.

You can manually clear it with some disc cleaner spray and a soft cloth that won't leave lint on the disc.

You can also go to a professional disc cleaner. I have a movie rental store in town that has a disc cleaner which removes a very very thin layer off the disc to remove the scratches. (Don't worry the data on the disc will not be erased in this process.) Warning if you attempt a professional disc cleaner many times the disc will not be readable. Try to keep the disc in a safe place where it can not be damaged.

You can also call the manufacturers and have then send you a new recovery disc or send you one in the first place to perform a full system recovery (Factory Recovery)

Lastly you will also get this error if you are trying to make a recovery disc and did not user a (plus) DVD+R disc.

Now I am new to this error as well but I cleaned my disc manually and tried again after searching a solution and coming here. After cleaning my disc I have successfully recovered my computer to it's factory state.

Words of advice:
Get a good Virus-protection (I use Kaspersky virus protection it is updated daily and is a very good system)
Do a system defragment monthly you can set this up by using the scheduled task app in Windows
Complete a Desktop Clean up monthly
Make sure that you organize things in folders so you know where they are. The search feature in Windows in a powerful tool but can be lethal if you delete something needed by the system by accident.
Watch out for bad sites. Firefox will tell you if you are in a really bad site. Also Internet Explorer 8 is an awesome tool to.
Make sure you update, update, update your windows OS Computer.
Try to stay up-to-date on all new software for your virus protection

Guys let me reiterate on one thing watch out for bad sites if you haven't been there before and your not sure if you trust the site don't go. Myspace layout sites are the main source of where I obtain alot of the spyware and virus that infection my system.

Posted on May 09, 2009

  • Faddie Ent
    Faddie Ent Sep 26, 2012

    Thank you. I tried several times with my recovery discs, which I admit to not taking very good care of. I ordered a set of recovery discs from HP for only $16 and some change, plus a couple of dollars shipping. I thought that the discs would have been much more expensive. Well worth the money. My system had been recovered and the software reinstalled to the new hard drive I purchased.


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I know this is a very very late reply, but at least others looking for a solution to this problem can benefit. I just finished talking with hp support because I kept getting the error 1005 message while trying to use the recovery disks. According to HP all you have to do is change the boot order to 1. CD/DVD Drive
2. Hard Drive

Stupidest problem ever, but luckily a very easy solution

Posted on Feb 24, 2011

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There is also a solution that involves memory chips. My computer would proceed to 37 % format of hard drive and error 1005 appears.
I cleaned the recovery disc even though it was in near perfect condition. same result. after 4 tries i went to laptop and searched and found 1 person who advised. remove any extra memory chips and try to re-install. I had upgraded from 2 gb to 4 gb, so out came 1 chip leaving original chip of 2 gb.
Tried again , rebooted and Voila! worked perfectly and did complete reinstall. so try that method if you have upgraded memory. my OS was Vista home edition OEM installation.
Reinstall memory chip or chips and you are back in business.
signed Hotstuff

Posted on Apr 28, 2010

  • Cole Koop Jun 13, 2011

    Tried this, still get the error while on the 2nd recovery DVD at 46%. This is pissing me off to no end. ANYONE find a solution yet? I even tried a new Hard Drive, to now avail. ARGH.


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Low memory was my issue. Even though the memory tested as good (Memtest86 +) it was not enough. As soon as I upgraded it, the installation went fine.

Posted on Apr 13, 2011

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1 Answer

New hard drive won't boot. I used my recovery disc but get error 1005 and nothinghappens. What should I do?

Could be a number of problems but most likey:

I would Not use the recovery disk but instead use a Systems install disk. A new hard drive needs to be formatted before it will accept data.

Apr 08, 2011 | Computers & Internet

2 Answers

My HP pc keeps throwing the error 1005 at 31%, I did just install a cpu (used) so I am reformating with discs. Any good ideas?


Error 1005 when using HP recovery DVDs
Before using the Recovery Disc, make sure the HDD is good. The Hard Disc Driver Test can performed either through [F2] Screen : Start up Diagnostics or through [F10] : Diagnostics . The [F2] / [F10] should be held while turning on the computer to get to the respective windows. In most cases, the reason for this error: 1005 is the Hard Driver failure.

You could also try to remove a memory module as sometimes Vista does not like a large amount of memory installed when using recovery CD/DVD's.


Jan 16, 2011 | Compaq Computers & Internet

2 Answers

If a compaq presario cq60 says error 1005, what does that mean?

it lloks like a File System Failure at the Recovery Partition!
Needs to purchase the Recovery Disc for your Notebook.Please Contact HP tech Support Number :1-800-474-6836 and pay the amout varying between $15 - $ 30 and HP will ship it to your Shipping Address and then insert the disc1 into nb cd/dvd drive and restart the Notebook.
Hope this will fix the issue.Keep Smiling and God Bless

Jun 21, 2010 | HP Compaq Presario CQ60Z Notebook

1 Answer

Hp 530 Notebook Recovery Disk errors, cannot start now. Error 1005 File:Windowssystem32winload.exe Status: 0xc00000f Info: The selected entry could not be loaded because the application is missing or...


If you trying to recover your pc from a recpvery partition on the hard drive, somewhere the recovery partions has had the file you need to process your request is missing. If you are using the disk that came with your system, you will need to perform a fresh install with formating your hard drive.

Aug 18, 2009 | HP 530 Notebook

2 Answers

If a compaq presario cq50 says error 1005, what does that mean?

Error 1005 is an HP restore error which means you need to install from a standard DVD from HP. You can order this from various websites on the internet. They are about $30-$45 plus shipping.

Aug 07, 2009 | Compaq Presario CQ50-215NR Notebook

2 Answers

Error : 0x400110020000100A

Look carefully at the hard drive that you are replacing. When you take it out of the [mine is a Compaq f750us] computer you might see, for want of a better term, a "STRETCHER" attached to the contacts/connectors, remove it. Put it on the NEW hard drive, put hard drive into computer. Try it again. I did and I did NOT get the "error" code! Why because the HD is now CONNECTED...touches the contacts..

Jul 22, 2009 | HP Pavilion DV6700T Notebook

1 Answer

HP Recovery Disk Error

You said HP told you to do this. I would call them, ask for a supervisor and relate your story. Branding a hard drive takes software not commonly available to customers.

Good Luck

Mar 21, 2009 | HP Computers & Internet

2 Answers

Hard Drive Error during system recovery

You need to run a hard drive diagnostic disk in dos,(before windows starts) First check with HP, You can also use a program called HDD Regenerator 1.51. This will check the drive for bad sectors, and then you can try and repair them. This way you might
be able to see some of the data you want. If the sectors that where
repaired had the operating system on them, you should just get a new drive,(if not under warranty) then after you have a new OS installed on the new drive, you can plug in the old drive and see what you can recover.


Feb 25, 2009 | HP Pavilion a1610n PC Desktop

1 Answer

Recover problem

This can happen if the Recovery Partition is corrupted or the Hard Drive is bad.
 First, I recommend you to check the Hard Drive using the Hard Drive test utility available in the BIOS by following the steps below :
Start or restart the notebook and start tapping the F10 key.
This will get you the BIOS Setup window.
In this. go to the Diagnostics or Tools tab where you can find the Hard Drive test utility.
Select using the Up/Down arrow keys and press enter to start the test.
Make sure that you complete the Full test which may take around 80 minutes to complete.
If the Test result is Pass, we can come to a conclusion that the issue is with the Recovery Partition which is corrupted.
You need to purchase the Recovery Disks for your Notebook in this situaiton.
Contact HP Chat Support to get the exact link to order the Recovery Disks for your Notebook.
However, if the Test Result is Fail, you need to take backup of the data in the Notebook and replace the Hard Drive with a new one.
Hope this helps...

Oct 07, 2008 | HP Compaq Presario v3000z Notebook

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