Question about Olympus DS-30 Digital Voice Recorder

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Unable to download files onto DSS Player on the PC

Hi,

I recently got a new computer so I reloaded the software onto my new computer using the original software. I thought I uploaded it fine. It's installed and I can see the program, but when I plug in my recorder and try to download the files it won't let me click on 'download folder A,B,C, etc or download all." As if there is nothing to download, but I have files on my recorder and I can listen to them through the recorder. So, what should I do?

If anyone has an answer for any of this, I really really really appreciate it. It's hard to keep up in class without these files.

Thanks.

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  • Tim Babcock
    Tim Babcock May 11, 2010

    Is this installed onto a Vista computer

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  • 17 Answers

I think you have Version 7 of the software , try to upgrade it to version 7.1.0  download the update patch from Olympus website  ;
http://www.olympusamerica.com/cpg_section/software_results.asp?id=1276&os=w

hope this will solve the problem 

Posted on Sep 13, 2008

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