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Sonyericson 350i i am trying to install the microsoft wmf 11 redist for mtp support, but i cant. what happen?

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  • Anonymous Sep 20, 2008

    I am trying to install the Microsoft Wmf Redist for MTP Support but the system kicks me out saying that it doesn't meet the requirements! I have Windows XP Home edition

  • Hannah Sible Oct 11, 2008

    I bought a Sony Ericsson W380i 'phone yesterday and am having loads of trouble installing the Media Manager. I was asked to download Microsoft Wmf 11 Redist for MTP support and Quickplayer 7. Quickplayer 7 wasn't a problem as you could download it from the PC Suite CDROM that comes with the 'phone. The Wmf 11 has caused more of a problem for me though as I was unable to download it from the Microsoft website or any website for that matter. I have spoken to Sony Ericsson support five times in the past hour and each time they tell me something different. The last lady I spoke to managed to get Technical Support to email me the file I needed, however when they did finally get in touch it was to tell me that the file was too big to send as an email. I went back onto the Microsoft website after having been told to click on Microsoft Updates. I was then told that I needed to download ActiveX control which I already have in order to get rid of a pop up blocker which wasn't there. On searching for the support line number, I was told that they would charge me £46 to call them.

    This would be my third Sony Ericsson 'phone. I love their walkmans and was really pleased with the simple Disk-to-phone program that they used to come with. It was simple to download and even more simple to use. I don't know why Sony Ericsson have brought out Media Manager instead but I am extremely annoyed that it is causing myself, my boyfriend and my sister so much trouble.

    If anyone can help me with this I would be extremely grateful. I have a Windows XP computer.

  • Anonymous Dec 14, 2008

    same problem

  • nottmdon Dec 31, 2008

    I have the same problem. If you run a search in XP START,SEARCH, ALL FILES AND FOLDERS and type in the file you require you should find it is on your hard drive and I assume it gets there via the supplied disc that comes with the W380i Sony Ericson phone. Open the file and run it and it installs.

    However I have done this and still the Media Manager wont start and throws up an error message along the lines of "Media Manager as encountered a problem and needs to close" Its a pain in the backside to say the least but maybe if you open the file it could work for you?

    The version on the disc I got was 1.1 or something like that, Sony have a download on their site under support for the Media Manager and its a different version maybe this will work for you? Again sorry to say it didnt work for me but I will keep at it until I find a solution. Good Luck

  • Anonymous May 20, 2009

    ich wurde nach microsoft wmf 11 redist for support gefragt für mein handy c905

    aber ich kann es nicht herunterladen


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If yuo are with Windows XP you should have Windows Media Player 11 or more to avoid this issue with Microsoft Wmf 11 Redist support.
This issue does not appear with Vista.


Posted on Jan 01, 2009

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Use Win Zip to extract setup and then run self extracting cabinate one by one and reboot then it is installed for use.

Posted on Sep 11, 2008

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Microsoft updates do not install

You have not said which OS you are using so; from

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You may experience this issue in the following scenarios:

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For scenario 1, the registry entries that correspond to the Wups2.dll file are missing after the repair install of Windows XP. The release version of Windows XP does not contain the Windows Update software.

For scenario 2, the registry entries that correspond to Windows Update are changed back to the Windows XP SP2 version if you did not restart the computer before you install Windows XP SP3. The registry entries for the Wups2.dll file are changed to pointing to the Wups.dll file that is included in the release version of Windows XP SP2.
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For an x86-based computer;

For an x64-based computer

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