Question about HP Officejet J5780 All-In-One InkJet Printer

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Reinstall printer ???

Priter will not ccept instructions crom CPU. Hve uninstall software (I think) via . Where do I go from here to reinstall my printer using original printer install CD? Originally talked to Charlotte?? At HP.

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If you have completed the unistall process with X:UtilcccUninstall_L3.bat.

Try a complete uninstall:

Make sure the USB cable is unplugged from the computer.

[If it is a WinVista Operating System Then in Go to Start> Control Panel> Programs and features delete all the entries you see for HP.( If it promts a restart do not restart now)
Rest all steps wil be same as winXP]

If it is a WindowsXP Operating System then:

Go to Start> Control panel> Add or Remove programs. and delete all the entries you see for HP.( If it promts a restart do not restart now)
Then open my computer> C:drive> Program files> and delete the HP Folder only (not Hewlett Packard)
Then Open C:drive> Program files> Common Files and then delete HP and Hewlett Packard folder.
Then Go to C:Drive> Windows> Temp and empty the temp folder as much as you can.
Then go to Recycle bin and empty recycle bin.
Then Insert the All-In-One CD and cancel the installation process.
Open the content of the CD> and open Util folder> Then CCC> Then click on Uninstall_L4 and follow the on screen process.

After all restart the computer.

And if possible download the software from HP website:

For WinXP:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&lang=en&os=228&product=3301296

And Click on download only and then follw the on screen instructions.

For WinVista:
http://h10025.www1.hp.com/ewfrf/wc/softwareDownloadIndex?softwareitem=mp-48994-3&lc=en&dlc=en&cc=us&product=3301296&os=2093&lang=en

And Click on download only and then follw the on screen instructions.

Posted on Oct 05, 2008

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Hi Joe,

1. Turn off the all-in-one printer and, if connected via USB, remove the USB 2.0 cable.
2. Remove KODAK AiO Home Center Software from your computer.
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3.Reinstall the latest software for your printer.
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This was a long time ago but I hope you havent bought a new printer

You were right to think about uninstalling the printer, but you will have to follow the EPSON instruction to do it completely. I had a similar problem with mine.

Go here:

http://www.epson.co.uk/Printers-and-All-In-Ones/Inkjet/Epson-Stylus-DX3800-Series/Drivers-Support?supportLandingPage=true

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Many issues are caused when the HP Photosmart is connected to computer using a USB cable before the HP Photosmart software is installed on the computer. IF you connected the HP Photo smart to your computer before the software installation screen prompts you to do so, you must follow these steps.

Troubleshooting common setup issues :
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3) Restart you computer.
4) Turn off the HP Photosmartm wait one minute then turn it on.
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To uninstall from a Window computer and then reinstall
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2 Click the Ports tab.
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4 Click Apply.
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Make sure you have not installed multiple copies of the printer software:

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4. Follow the onscreen instructions.
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2 Answers

Won't print


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