Question about Philips GoGear Flash MP3 Player

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It hangs on the first screen!

When i turn it on it stays on the philips welcome screen and just hangs,when i hit reset it shuts down,i turn it on...same thing...help

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  • Cobralex Sep 24, 2008

    after transferring file to my player it turned off my computer. my player did the updating proses. taking longer then it should i hit the rest button now i get the same message my play does not charge and is not recognized by windows

  • gjil Oct 07, 2008

    sa6145/37

  • Anonymous Oct 26, 2008

    yeah im like wtf?! I can't even add or delete anything off it anymore. Also when you go to the playlist things it shows multiple things. When I try to delete them it doesn't work.

  • el cabe Dec 11, 2008

    my mp3 wont get pass philips and then turn off by itself?

  • Anonymous Dec 14, 2008

    same damn prob...

  • T-squad Jan 01, 2009

    i try to turn on the music player and it just says philips a will not go to the play list

  • Anonymous Jan 19, 2009

    same exact problem

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Plug into your computer...press and hold reset button. It will shut off and then it will power back on. At that point let it completely charge before unplugging.

Posted on Feb 14, 2013

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When i plug it in to charge it just stays on the philips welcome screen and just stayz like that wen i reset it does the same thing

Posted on Sep 13, 2008

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1 Answer

It wont stay on


Is it turning off with charger connected or without charger?
If it is turning off while charging also, Try doing a soft reset.
  1. Insert a small pin or unfolded paperclip into the reset hole located at the back of the player.
  2. Hold until the player shuts down.
  3. Power on the player again by using the Power on/off key.
If this doesn't help, try repair it using Philips device manager program which came with the CD or downloadable from Philips web.

Apr 19, 2014 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Charged gear then doesnt want to turn on! pressed reset then goes on for a second to philips welcome screen then just turns off! what do I do?


Plug it into your complete and then hit the reset button. At that point it will come up and say it is charging. Try letting it fully charge and then try. Worked for me. GL

Feb 07, 2013 | Philips GOGEAR MP3 & Digital Media Players

1 Answer

Philips GoGear Mix MP3 player. Copied MP3 files to device.. Fully charged. When I turn it on, it starts updating to 40%, hangs, and shuts off. Help


I had the same issue reset the player and continue holding down the reset button. Then turn the power on while still holding the reset button it'll shut back down, but when you turn it back on it should work.

Jul 04, 2011 | Philips GOGEAR SA6045 MP3 Player

1 Answer

Stuck on Philips Welcome Screen


I need help with that too :O my uncle used my mp3 player.. he passed away and it is very precious to me. :(

Mar 03, 2010 | Philips GoGear SA3245/37 Digital Media...

1 Answer

My gogear is no detected


it started when i was transferring music to it.It was doing fine then it turned into system error where the screen was white. I tried solving that problem but it just got worse. Now it doesn't start up. I turn it on it just stays at the Philips screen and at the bottom it says "www.philips.com/welcome". I tried resetting it but it doesn't work. I connected it to the computer to attempt to solve it but it jsut stays at that screen. so i do not know what to do, either its fixable or i should return it. thank you if you can help with this problem.

Nov 16, 2009 | MP3 & Digital Media Players

2 Answers

My mp4 player from carrefour gets hanged in the welcome screen after which i have to reset to switch it off and on restarting gets hanged again in the welcome screen


when it hangs press the reset button.. if u dont find it i can tell u how it looks like it loosks like a hole or a pinhole on the bottom ,top or sides if u find it poke it using a pin and it swiches off then try swiching on your mp4

Sep 10, 2009 | MP3 & Digital Media Players

2 Answers

Philips gogear 8g is frozen.


My mp3 player (philips) power come on then freezes up @ go gear.

Jul 17, 2009 | Philips GOGEAR SA6045 MP3 Player

3 Answers

Wont turn on


this guy needs to be barred for life!!!

Jan 10, 2008 | Coby MP-C7085 MP3 Player

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