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I had the same issue reset the player and continue holding down the reset button. Then turn the power on while still holding the reset button it'll shut back down, but when you turn it back on it should work.
it started when i was transferring music to it.It was doing fine then it turned into system error where the screen was white. I tried solving that problem but it just got worse. Now it doesn't start up. I turn it on it just stays at the Philips screen and at the bottom it says "www.philips.com/welcome". I tried resetting it but it doesn't work. I connected it to the computer to attempt to solve it but it jsut stays at that screen. so i do not know what to do, either its fixable or i should return it. thank you if you can help with this problem.
when it hangs press the reset button..
if u dont find it i can tell u how it looks like
it loosks like a hole or a pinhole on the bottom ,top or sides
if u find it poke it using a pin and it swiches off
then try swiching on your mp4