Question about Canon ZR10 Mini DV Digital Camcorder

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Cassette jam the cassette door opens and i hear particle inside moving but the tape won't eject. please help!! im trying to shoot a mini movie

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  • Anonymous Dec 10, 2007

    eject mechanism is locked - will not open to receive cassette. Battery and dew clog lights blinking.

  • bunyo Apr 04, 2008

    i have a small rubber piece came off of some thing inside the camera it's about 3/4 incch long now the reject cassitte comes on as soon as you turn it on i can't see any picture and it will make a howling noise

  • Anonymous Jan 01, 2009

    HARD TO ACCEPT THAT I HAVE TO GET THIS SERVICED since I do not recall it being dropped. And the next day everything will be closed for new years holiday. really nothing else to try?

  • Anonymous Jan 01, 2009

    same prob just m wondering what else I can try since repair stores will be closed. Possible snafu with wires or plug? settings? Why won't it open? AAGH

  • brigear Jan 19, 2009

    the carridge that carries the cassette up and down will not open



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DCR-TRV520, Thanks FixYa, this was very helpful for me. I pressed the power button and the eject button at the same time and it worked

Posted on Jan 16, 2009

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I had this problem, and here is how it was resolved.

My cassette would not pop out when I opened the door with the camera turned on. When I turned off the camera and opened the door, it slid out much further, but still failed to pop open so that I could remove the tape. Then it slid back in.

Remove the battery, and have the camera off, but make sure the power cord is connected. Open the door until the tape slides out further than at other times. (Note: It intermittently slides out further when the camera is off. Sometimes it will not slide out any further than when it is on.) When the tape is slid out as far as it will go, quickly remove the power cord. The tape will stay in the slid-out position. Now, at the bottom side of the tape door there is a curved channel for a small pin to slide in. This channel has a 90% curve at the bottom of the channel to catch the pin, which holds the door closed. Push that pin back a little (toward the lense) to get it to go around that 90% curve, and the door will pop open so you can remove your tape. The ribbon of your tape will be jammed in the camera a little, so you will have to be careful and move the ribbon around a little until you can get it out freely.

This worked for me twice. I did not try putting a tape in again.

I hope this helps.

Posted on Oct 23, 2007


My JVC mini DV cmcoder(GR-DVL-300) while connecting to usb port is not been recognised by my laptop.My 3 layer stereo small pin type plugcable has a usb end.How to get jee1354(iam not sure about this number) soft ware.I have been using this coder in my P III -windows 98 desk top previously using 9 pin serial port connector.Pl advise.

Posted on Dec 19, 2007

EXCELENT . i sended it to techservice but they dont got a clue... the i just tryed these many forms of hold eject button and turn on etc etc etc... and WORK!!! hehe

Posted on Apr 24, 2007

Mine MV3i does the same thing. I paid for a serviceman to quote for repair - A$450 for mechanicals and electronics! The camera is only 10 tapes old and well looked after....

Posted on Apr 02, 2007

This happens to me once in a while. 2 ways to resolve. 1. Depress the tiny Reset button. 2. Power on camcorder...remove battery...wait 5 seconds...replace battery. This usually resets the mechanism. Good Luck, Nick

Posted on Apr 01, 2007

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The solutions already described did not work, so I assumed the cassette was misaligned and was therefore jamming something. I took an ink pen and poked and jabbed at the cassette and shoved the cassette with my thumbnail. After about 30 seconds, the cassette unjammed and everything worked normally thereafter.

Posted on Jul 25, 2010

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Have you tryed to press the power button and the eject button at the same time when the units off?? If that dosent work the tape mechanism is jamed because of a mechanical falure or the tape its self BUT I do not recomend you try to get it out yourself as i,ve seem many many camcorders that cost 3 to 4 times more to repair because more damage was caused by the customer trying to get the tape out. Unless you have to get out the tape for personal reasons(lol) Then take it into be serviced please.

Posted on Apr 12, 2006

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Posted on Jan 02, 2017

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SOURCE: Tape deck won't eject tape

The tape might be wrapped around the head or the capstan. The mechanism is delicate so you risk more damage by trying yourself - check with some of the repair shops on the Fixya home page for prices to remove the tape.

Posted on Dec 18, 2006

  • 1 Answer

SOURCE: Eject tape message

We get the eject message and then it will not eject tape.  Any suggestions

Posted on May 29, 2008

SOURCE: Canon Elura 100 won't eject tape

I have been having the similar problem. Try switching the power to off and then eject the tape in the off position. My finally ejected.

Posted on Jul 08, 2008

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Follow this procedure to troubleshoot if the cassette compartment will not open or the tape is stuck and will not eject.
IMPORTANT: If your camcorder model has a RESET button, first try pressing this button. If there is no RESET button, or pressing the button does not resolve the issue, continue with the troubleshooting steps below.
  1. Turn off the camcorder.
  2. Remove the battery from the camera.
  3. Remove the AC power supply from the camera.
  4. Slide the power switch on the camera to the VTR , VCR or CAMERA mode for 15 seconds.
  5. Slide the power switch back to the OFF position.
  6. Connect the AC power supply to the camera.
  7. Attempt to open the cassette compartment.
"NOTE: If the issue is still unresolved after completing all of the troubleshooting steps, service may be required."

After I did this, I could hear a whirring sound when I hit eject, although nothing came out. While the whirring was going on, I pulled up and out with constant pressure and the cassette holder opened. The tape had jammed apparently as the little protective plastic tape guard was jammed partially open when I pulled the cassette out. Good Luck and don't be afraid to put a little pressure on the door if you can hear the door trying to open.

Now I turn to recovering the tape, but having grown up with cassette decks, don't believe it will be a problem.

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