Question about Philips HDD065 MP3 Player

1 Answer

Freezes when i turn it on

When i turn on the mp3 player it comes up with an error telling me to connect to the computer but when i do it freezes and wont let me upgrade firmware. i can no longer listen to music on it as it dosnt get to the selection/options screen.

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert whose answer gotĀ voted for 20 times.


    An expert who has written 20 answers of more than 400 characters.

  • Expert
  • 148 Answers
Re: freezes when i turn it on

I hate to tell you this, but the hard drive is bad. It probably isn't worth replacing, but you can check ebay for a new HDD as they usually have parts of that nature.

Posted on Apr 10, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

I have a phillips go gear MP3 player and when i turn it on it freezes only the words www.phillips/ screens shows. how to i fix this?


Your GoGear is freezing because there is an error in the operating system and can be fixed by resetting the device. Resetting the GoGear is similar to rebooting your computer. You will not lose any of the data uploaded to the device. To reset the GoGear, press the "Reset" button located on the left of the device. The screen will go blank for a few seconds and then turn back on.

If the GoGear freezes after uploading a file to the device or if one song or sound file freezes the device each time you play it, the file is likely corrupt and needs to be removed from the GoGear. Connect the GoGear to a computer and delete the file from the device.

Sep 02, 2010 | Philips SA3025/37 Flash MP3 Player

1 Answer

My philips gogear mp3 player is freezing. At one

try using device manager to repair your player..the volume + key needs to be pressed while connecting to PC

Aug 15, 2009 | Philips SA5125/37 MP3 Player

1 Answer

M4008 Opal mp3 player error message

i dont now either if u find out will you let me now thanks jodiestar1@live .ca

Jun 03, 2009 | RCA M4008 MP3 Player

1 Answer

My GoGear 8G wont come on

1. On you computer, ensure that Philips Device Manager is running.
2. Turn your mp3 player on (it should freeze at the Loading or GoGear Screen).
3. Plug in the mp3 player to your USB/Charger cable (ensure it is connected to the USB port on your computer), and then perform a soft reset (Power switch down and Volume up button simultaneously).
4. Let go of the other buttons as soon as the player resets. Hold the Volume down button until the player comes on. The player will be recognized by Philips Device Manager and will report a problem (and will allow you to repair it). Windows will also recognize it as a Mass Storage Device.



Jan 15, 2009 | Philips GoGear SA5285/37 Digital Media...

1 Answer

Computer freezes up when I connect device

You Can Download Free MP3 From Youtube By This Site :
If you didn't found Your Favorite Music In Youtube Try These Sites : or

Dec 31, 2008 | RCA TH1611 MP3 Player

3 Answers

Philips 4gb mp3 player

Actually ma computer has been formatted nd nw i m not able to connect my mp3 to my pc..........plz can u help me...

Sep 09, 2008 | Philips GOGEAR SA6045 MP3 Player

3 Answers

RCA mp3 Lyra TC1500A

Connect your mp3 to your computer.

Locate the mp3 player in My Computer.

Right click your mp3 player & select Format.

All files will be deleted when your player is reformatted.

Let me know how you get on.

Jan 10, 2008 | MP3 & Digital Media Players

1 Answer

SAMSUNG YH920GS- Error Message- device cannot initialize hdd

You are missing a critical update from Microsoft that will allow the computer to recognize this as an MTP device rather than an MSD device - this is a new problem that did not exist before.

Try a firmware upgrade, but it may not be successful since the repair was unsuccesssful.

Otherwise, get all the most recent Windows Updates from

If none of the above work, write me back.

-Tha Mp3 Doctor

Jan 01, 2008 | Philips SA4010 MP3 Player

1 Answer

Error message

Well according to what is says you need to update the mp3 player so connect it to the computer and when you brought the mp3 player it should have come with some software, if it's installed good, no go into the software look for somewhere where it will say up date or something.

If this didn't work or no software was provided visit this site i've checked on here and it has your mp3 player drivers.

If you were still unsucessful the my final solution would be to connect it to your computer and format your mp3 player by going to "Start" - "My Computer" - Look for your mp3 player on there prefrably called "Removable Disk" once you've found it Right-click, then click on "Format". Once format is complete hopefully the problem will have been fixed.

Good luck. Hope my solution was helpful

Oct 24, 2007 | SanDisk SDMX1 MP3 Player

Not finding what you are looking for?
Philips HDD065 MP3 Player Logo

Related Topics:

46 people viewed this question

Ask a Question

Usually answered in minutes!

Top Philips MP3 & Digital Media Players Experts

 Mike M
Mike M

Level 3 Expert

3320 Answers


Level 2 Expert

48 Answers

Pieter Vleeshouwers

Level 3 Expert

1315 Answers

Are you a Philips MP3 and Digital Media Player Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides