Question about Toshiba PC Desktops

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Satellite A70(has been out of service) computer always shutdown & auto-closed while operate the software or use Produc Revovery DVD-ROM . it is confused me. I am now in Vancouver, BC, Canada. Email: huangyibing0805@hotmail.com cell :778-384-1593

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Honestly what you're describing is a computer with a virus... or spyware... or both... if you want to dish out money... I recommend McAfee 100%... it's a really good one... WAY better than Norton... however... if you're like me... and want a cheap way to do the same thing... here's a few items that'll save you the hole McAffee will burn in your wallet.

1. AVG free (This is an Anti Viral/ Anti Spyware blocker)
2. Zone Alarm Free (This is an excellent firewall)
3. Spybot Search And Destroy (Anti Spyware EXTREME)
4. CCleaner (Registry/Temporary File Cleaner)

Install these things and I'd give you an 80% chance those things'll go away...
-Hope that helps,
The Troff

Posted on Sep 10, 2008

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I have an SR1000 SR182ONX desktop, but the front of my built in DVD/CD writer/player say SR192ONX. I can't burn or play DVDs. The current driver (TS-H552L) says it is not a writer. I need the correct...


It sounds like your operating system quit seeing your dvd/cd writer/player.
to check this locate mycomputer icon, or goto start and locate computer and right click on it.
a window will open, click on properties, then left click on Device manager you will see all the devices on your computer, and you should see DVD/CD-ROM drives in the list of devices. if you right click on this you have a choice of scan for new devices or Properties, if you scan for new devices chances are it will not find you dvd/cd-rom device, windows operating system very seldom does. so click on properties,
You will see several choices like reload driver, update driver, uninstall drive depending on your operating system. If you have the DVD/CD-rom device cd with the software driver then and only then you may uninstall the driver, so you can reload it to make the operating system see the device after you reboot the computer, then install the driver again... If you do not know what I'm talking about...Take the computer back to the repair shop and have them to the repairs to make the Windows Operating system see the DVD/CD-rom device.

Good luck...

Nov 11, 2010 | Compaq PC Desktops

1 Answer

My wife was trying to remove unwanted programs. Now the DVD player does not work. In the my computer icon, the DVD icon is not there. What can be done to repair this?


That icon is present whenever the _hardware_ is connected to your computer. So, removing "software" should _NOT_ have removed that icon.

Right-mouse-click on My Computer.]
Click Properties.
Click Hardware.
Click Device Manager.
Expand the 'DVD/CD-ROM' branch of the tree.
Your DVD-drive should be listed.
If not, shutdown your computer, and open the case.
Check that the "power" and "data" cables from the computer to the DVD--drive are connected.
If they are, it's possible that the drive itself has "failed", independent of the "clicking" done by your spouse.

Apr 10, 2010 | HP Pavilion a1200y (EK457AV) PC Desktop

2 Answers

I have an HP Compaq Presario SR1500NX and the CD Rom is not reading any disks. Is there a repair program to fix this?


First, go to "my computer" and see if the cd rom drive is listed. If it is not, you may have to reistall the driver. Which operating system do you have?

Dec 28, 2009 | HP Compaq Presario SR1500NX (PX786AA) PC...

1 Answer

My CD-rom will not work after inserting CD's or DVD will not rev-up what wrong and what should I Do I Have Inspiron 531????


1.The laser optical eye of the CD-ROM drive may be dirty, and needs cleaning.
If the optical eye is dirty, it won't read the information on the disk you install.

A) Computer on, Windows loaded, open the tray of the DVD-ROM drive. (Or DVD burner drive. Whichever drive you are referring to. DVD-R/RW)
Shut the computer down normally. (Start>Turn Off Computer>Shut Down)

Unplug the computer from power.
Use a can of compressed air fror computers, and spray air into the DVD-ROM drive.

The optical eye, is located on the bottom of the DVD-ROM drive. (Or burner drive)
The opening in the bottom of the tray, that comes out for your disk, is where you spray the air.

You won't be able to see the optical eye, so how will you know you are spraying the air at the correct place?

If you start at the front of the bottom of the DVD-ROM drive, and work your way towards the back, you will clean the optical eye. Spray across from side to side, and in rows, as you proceed towards the rear.

(Air will make it's way through, and reach the optical eye. The optical eye is not visible, as it can be harmful to the human eye when operating.
Laser.
When the tray is closed the optical eye is exposed. It is not exposed to where it can harm the computer user.

More information that may be helpful, in understanding where the optical eye is located,

http://en.wikipedia.org/wiki/CD-ROM_drive

Scroll down to the heading - CD-ROM drives. Also view the photos down on the right, and the animated GIF.

http://electronics.howstuffworks.com/cd4.htm

How a CD Player Works. Same principle for your DVD-ROM and DVD burner drives )


2.Make Windows reinstall the drivers.
This solution requires physically removing the flat ribbon cable from the back of the DVD-ROM/DVD burner drive, then reattaching it.

Software advice of Updating the drivers, Rollback the drivers, or downloading, and installing the drivers, doesn't always work, or doesn't work.

If the physical solutions I am providing here does not work, we will proceed to the software solutions if you wish. (Comment)

1.Computer off, and unplugged from power. Open the computer case,

Dell Support - Dell Inspiron 531 Desktop PC - Manuals - Documentation - Removing and Installing Parts,

http://support.dell.com/support/edocs/systems/inspd531/en/OM/parts.htm#wp1595069

(Removing the computer cover)

CAUTION!
BEFORE you reach inside you need to relieve your body of Static electricity!

Not trying to freak you out, just needed to catch your attention.
Static electricity, can fry out the delicate computer hardware components, inside your computer.

Touch the metal frame of the computer case.

Computer unplugged from power you are safe.
Touch the metal frame of the computer case, (AFTER you unplug the computer), the computer is safe.

In the above Manual documentation - Removing and Replacing Parts, click on - Drives

Scroll down to the heading - CD or DVD Drive
(Towards the bottom of the page)

Unplug the DATA cable from the CD-ROM drive.
(No.2 in the illustration)

[The two optical drives you have are SATA drives. Dell indicates you have a DVD-ROM drive, (Plays CD's and DVD's), and a DVD burner drive.
(Plays CD's and DVD's, and records)

DVD-R/RW is a 'Burner drive'.

If the information above is correct, you have a SATA power cable, and a SATA Data cable.
(The Data cable transfers information from the optical drive, to the computer, and vice-versa)

The SATA power cable connector, is longer than the Data cable connector.
The power cable connector has 15 pins.
The Data cable connector has 7 pins.

Information,

http://en.wikipedia.org/wiki/SATA

Scroll down to the heading,
Data

Look to the right at the photo. This is a SATA Data cable, and it's connector.
Yours may not be a bent 90 degree elbow, but it will have the L shape in the connector, and 7 pins.

Scroll down to the heading Power Supply. Look down to the right at the photo of the 15 pin SATA power cable connector.
This is Not the cable/connector you want to unplug.

Unplug the SATA Data cable from the optical drive you're referencing to.
Press the Power On button in, and hold it in for a count of Five seconds.
Let go of the Power On button.
Do this two more times.

Plug the SATA Data cable back in.
Close the computer case.
Plug the computer back into power.
WAIT 1 minute.
Turn the computer on. Try the drive.


Dec 17, 2009 | Dell Inspiron 531 Athlon 64 X2 4400+...

1 Answer

I am trying to burn a DVD that is 1 hour and 49 minutes long and it will not burn correctly. On a DVD-RW it only recorded just a small amount at the beginning and also had music in the background. I tried...


Make sure you treat your blank CD-R's with respect.
Scratches or dust may cause write errors! Handle the disc carefully when transferring it to the CD drive! DMA & Auto Insert Notification (AIN)
DMA does not allow the CPU to have full control of the Writer, thus causing Lock-ups and Buffer Under Run Errors. Auto Insert Notification causes a CD Disc to autorun. This causes problems when you use the Writer as the Reader & as the Writer. Rule of Thumb, always uncheck Auto Insert Notification and DMA To disable AIN with MP3 CD Burner, simply go into the Preferences and uncheck 7q Auto Insert Notification7q You will have to reboot. Media
Non-Branded media/No Name media is generally lower quality and are commonly referred to as Seconds or "B" grade. This type of media will cause errors when writing, especially on the outer part of the disc (500 MB or better) where the dye becomes thinner. This can also cause playback problems. Close all Programs prior to Writing
Using CTRL+ALT+DEL will allow you to access the Close Program window. The only programs that should be running while Writing are EXPLORER, NTI Software & SYSTRAY if you must. TSRs will steal CPU time away from the Writer, which may cause Lock-ups and Buffer Under Run errors. Screen Savers & Virus Checkers
These programs should have been closed in step #3. Screen Savers, Virus Checkers, Crash Guards and Uninstallers will intercept commands and steal CPU time away from the Writer, which may cause Lock-ups and Buffer Under Run errors. (Screen savers are automatically disabled during a burn with CD Burner.) Power Management
Power management is a program that shuts down the Hard Drive and turns off the computer's monitor to save energy. These actions may cause Lock-ups and Buffer Under Run errors if they happen during the writing process. It is highly recommended to turn off Power Management in both the Control panel and in the computer's BIOS. (Power management is automatically disabled during a burn with CD Burner.) Defragging the Hard Drive
It is recommended to Defrag the Hard Drive prior to writing a CD. If the Hard Drive is fragmented, it will cause the Hard Drive's access time to diminish. A slower access time may cause Buffer Under Run errors due to the extra time it takes the Hard Drive to send the data to the Writer. Disc Compression
Compressed Hard Drives (Double Spaced) will cause the access time to diminish. A slower access time may cause Buffer Under Run errors due to the extra time it takes to uncompress the data and send it to the Writer. Latest Writing Software
A lot of little problems are solved by upgrading to the latest Writing software. Updates have patches to fix bugs and known writing problems. It is highly recommended to always use the latest software available. Viruses
There is always a possibility of a Virus being on your system causing weird problems. Running a Virus scan on the computer will verify a clean system. Make sure you have the most current virus definitions installed in your Virus program. In addition, don't forget to turn off the Virus program prior to writing.
Reboot / Restart
If the computer has been on for a while, reboot (restart) the computer prior to writing. Multiple Writing Software Programs
Having multiple writing software on your systems (Adaptec, Nero, Prassi, Veritas, etc.) are known to cause system lock-ups. This is due to each writing software modifying the same files "winaspi.dll, wnaspi32.dll, and apix.vxd" and then not being compatible with each other. This normally is the case on older operating systems (Windows 95/98/NT). In newer operating systems, writing software's have their own ASPI layer, however more than two writing software are also know to cause lock-ups. Log file says "*** Found DLL's for WinOnCD!!!"
There are known conflicts between WinOnCD and our MP3 CD Burner software on some Windows installations. If you are having burning problems, and your log file says "*** Found DLL's for WinOnCD!!!" you may choose to uninstall WinOnCD via the Add/Remove Control panel. Alternatively, you can go into your "WINDOWS\SYSTEM\IOSUBSYS" directory and rename the following files:
  • from C2APIX.VXD - to C2APIX.BAK
  • from C2REC.VXD - to C2REC.BAK
Restart Windows and try the software again. If it doesn't make a difference and you want to continue using WinOnCD, you should restore the 2 files to their original names. Bus Mastering Driver Conflicts
They cause intermittent lock-ups and static on audio files. Most Bus Mastering drivers are not compliant with any Writer, Tape Back-up, etc. Uninstalling the Bus Mastering drivers will fix a lot of writing problems. (Manufactures: ALI, VIA, SYS, Intel, CMD, OPTI, TYAN, AMD) This is only for the technically experienced. Most people reading this should have an experienced Windows technician check this out. More on this in the McFadden FAQ . Latest Firmware
A lot of little problems are solved by Flashing the Writer to the latest firmware available. Updated Firmware has patches to fix bugs and known writing problems. It is highly recommended to always use the latest Firmware available. Dual Boot Systems
Multiple Operating Systems are known problems with Writers. Trying the Writer on a Single Operating System is an easy way to confirm this problem. We do not recommend or support Dual Boot/Multiple Operating Systems due to known problems. CD-ROM Dos Drivers
Computers that load the CD-ROM DOS driver (16 bit) in the Config.sys file and the Microsoft extensions (MSCDEX.EXE) in the Autoexec.bat file, may/will cause conflicts with the Windows drivers. It is highly recommended to remove these lines from the above-mentioned files. Symptoms would include Lock-ups, Buffer Underruns, Intermittent errors, and Yellow Exclamation points on the Primary or Secondary IDE ports. Startup programs are slowing down computer
The solution is to disable startup programs. Warning! If you aren't sure what you are doing, proceed with caution! Click Window's Start button, followed by clicking "Run". Type ""msconfig"" without the quotes followed by clicking "OK". Click on the "General" tab, followed by un-checking "Load Startup Group Items". Click "Apply" and then "OK". You will need to restart. (Note that some startup items might be necessary to run your computer peripherals. This is a good test to see if a start up program is slowing your computer down, though.) If you need to re-enable Startup programs, repeat the instruction above, except make sure to check the "Load Startup Group Items"

Nov 19, 2009 | PC Desktops

1 Answer

My drive wont read or anything


Go here: http://support.dell.com/support/downloads/driverslist.aspx?c=us&l=en&s=gen&ServiceTag=&SystemID=DIM_CEL_1100&os=WW1&osl=en&catid=&impid

Select what operating system you have (xp or vista) then scroll down to where it says "CD/DVD" and choose your specific cd-rom drive model.

Download the firmware and run it. It should function after that.

(Also if you don't know your Cd-Rom drive model, right click on My Computer> Properties> Hardware Tab> Device Manager> Scroll down to DVD/CD-ROM drives and check out the model number.) Hope this helps! :)

May 28, 2009 | Dell Dimension 1100 PC Desktop

1 Answer

I have a lg DVD-RAM Model no GH22NP20 its not run data cds & DVD-RAM.


need to check firmware version then update it

Here's how to get LG's Auto Firmware Updater
Go here :
http://www.lge.com/support/software.jsp
Select
> Location = North America > USA/ Canada
Then
> Product = DVD-ROM (writer)
> Operating System = Vista
> Subject = LG Auto Firmware Download


Download the .zip file to your Desktop
You'll need to "Extract All" from the .zip
and then run the setup file
You'll need to allow Internet Access ( AV/IS )
The Updater will probably need to Update itself - before being active


To Manually Search For Firmware Updates
> Product = DVD-ROM (writer)
> Operating System = Vista
> Subject = Firmware

Look through the Listings for your Specific Drive
I would recommend Disabling the LG Auto Firmware Updater
- from Windows Start-up
You can open the Updater at any time - from All Programs

Apr 26, 2009 | PC Desktops

1 Answer

Dvd/cd rom won't load disks


hi this seems like a software problem, all you need to do is install the driver of the dvd rom, if you are unable to do this simply restore your laptop to its factory defaults, this may restore your dvd rom drive, it will tell you how in the laptop manual

Mar 28, 2009 | Toshiba Satellite P15-S470 (PSP10U-0GGPGR)...

1 Answer

Have problem with computer allowing me to copy to dvd-rw or cd-rw. I can play both, but can not copy to discs. I have windows xp professional version 2002 service pack 2


Please remember to always note Computer specifications and Operating system details when you post a problem and to explain your problem in more detail( Specify your CD-ROM / DVD Drive more)

If you cant burn DVDRW or CDRW it is likely that your Drive does not support burning these Formats. You can check on your drive at the front; it should tell you what it supports.

Another solution could be that you are not using the correct software to burn your DVDRW/CDRW. I recommend using: Nero

Kind Regards,
Stef

Apr 15, 2008 | PC Desktops

3 Answers

Cannot Format Toshiba A100 Satellite,Laptop.. Toshiba supplied disk only goes 27%, says Encountered problem, X to shutdown computer. ??


Ok, the problem is you have a defective hard drive. You need to get that replaced as soon as you can.

Please let me know if this helps. Take care!

Feb 28, 2008 | PC Desktops

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