Question about Philips GoGear HDD060 MP3 Player

6 Answers

PHILIPS GOGEAR HDD060 DOES NOT TURN ON

I WENT TO USE MY MP3 PLAYER BUT IT WOULD NOT TURN ON. THINKING THE BATTERY MUST BE FLAT I PUT IT ON CHARGE.AFTER A WHILE THE SCREEN STARTED FLICKERING AND WOULD STILL NOT TURN ON. DOES ANYONE KNOW WHAT THE PROBLEM MIGHT BE?

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  • 8 more comments 
  • fitmom43 Feb 19, 2008

    i have one that will also not power on..... this must be an issue with these. any rca #"s where i could call and get some assistance. i have been all over the web and the one # i did find is no longer a working #
    LINDA fitmom43@yahoo.com

  • Anonymous Mar 01, 2008

    Hi

    Yep, same problem, just a flickering screen, and I can't find anywhere on the web that looks like I can buy a replacement battery.



    Philips just said get in touch with your local service centre, and I can't find one of these either....


  • Anonymous Mar 06, 2008

    C`est bizarre pck quand je le connecte a mon ordi il ya des fois ou il reconnait pas et puis je peux pas mettre de la musique et le plus pire, je peux pas l`ouvrir du tout alors.G essayer de le formater ou initialiser mais en vain

  • Anonymous May 17, 2008

    i tryed to look for sites to fix it



  • njs40 May 19, 2008

    i press reset button

    i press play/pause button long time

    but problem still yet

  • Anonymous Jul 10, 2008

    I bought a new one delstar DS 2852 last week and i never could turn on , i want to know when can i buy a new battery, the model of the battery is 383040s. I bought it in Brandsmart in miami and i live in the caribbean..pleasa let me know if you can help me with this...



    MC

  • leoass Jul 13, 2008

    it said to upgrade but when i took it off it didnt want to turn on

  • rockmehardst Jul 14, 2008

    well d prob is same it desnt get switched on niether it is being shown connected when i connect it to my laptop...........

  • lought Jan 23, 2009

    cant un connect from laptop mode

  • lought Jan 23, 2009

    cant disconnet from computer

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6 Answers

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  • 8,596 Answers

Here's a better solution - no offense, silly girl. First, find out if the computer will recognize the GoGear when you plug it in. If so, then use the Repair function in the Philips Device Manager.
If the computer doesn't recognize the player: Disconnect the GoGear from the computer, and turn the player off. Hold in the volume + button and continue to hold it as you re-plug the GoGear back into the computer. After 45 seconds to one minute, Windows will go into recovery mode and resucitate your player.

Also, the number for the Manufacturer - Philips - is
1-866-PHI-LIPS (or was it 1-888? - one of these is an adult line, the other is not) :-)

-Tha Mp3 Doctor

Posted on Mar 17, 2008

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I bought one a couple of years ago, and I found it doesnt like heat of any kind. It's as if it shorts out when it heats up.

Jack

Posted on Apr 20, 2008

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This sucks it doesnt want to not even turn on or flicker

Posted on Mar 13, 2008

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  • 476 Answers

Battery is too low for player to charge. There is a firmware fix for this at www.p4c.philips.com

Fix cannot be applied until player is working again.

If you know someone who has the same player, put their battery in your unit to power up and apply firmware update to fix problem. Then swap batteries back again

Another way to get the player working is to remove the side panel to disconnect battery. Plug in the mains charger and reconnect the battery. You may need to do this several times before the player springs into life.
If this doesn't work try disconnecting the charger and battery alternately and wait 5 secs between attempts.

Posted on Feb 11, 2008

Mine is acting the same way but i only got it last xmas 2006 has yours worked yet or have u found a new battery

Posted on Mar 18, 2007

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  • 513 Answers

If you had it for 2 years or more then its not surprising that the battery would start acting up. some specialty stores make a living out of supplying custom batteries for PDAs, since the originals cost half as much as a new one, but they're not always so easy to find. Try leaving it charging for 24hrs, and don't touch it. If it doesn't solve it then that's it, unless you manage getting a relpacement battery. Personally I would think 5 times before buying anything with an internal battery. Good Luck!

Posted on Apr 11, 2006

  • yoav kleinfeld
    yoav kleinfeld Apr 11, 2006

    "half as much as a new one" I meant a new device...

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4 Suggested Answers

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Posted on Jan 02, 2017

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SOURCE: charging battery

you might have a faulty charger or the battery just won't charge , if you can exchange it back at the store I would do that , but otherwise the charger would have to be tested and the battery , and if those are ok then something is wrong in the mp3 player

Posted on Oct 12, 2008

  • 4 Answers

SOURCE: How to use iTunes with a Philips GoGear MP3 player?

You have to convert the file from an aspple/aac audio file to an mp3 file. The easiest way to do this is to download a free audio/video converter like format factory from download.com, and you can easily convert the files to mp3's very quickly. You also have to be sure that your apple tracks are DRM free.

Posted on May 06, 2009

  • 1 Answer

SOURCE: MP3 Player Not Charging, Not Turning On

Do a a hard reset if the mp3 player isn't charging.
How to do this?
1)Near to the USB port u will find a tiny hole below which "Reset" will be mentioned.Insert a small pin into that hole and walla"Hard Reset".
I suffered from the same problem and after doing this , my GoGear started working.So all the very best!!!

Posted on Dec 01, 2010

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Hi,

You could Download the Manual from :-

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Let me know, if needed further assistance.

Hope i helped you.

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
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4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

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Make sure you back up all songs on the GoGear before attempting this solution.

1) Back up all files on the GoGear
2) Open up Philips Device Manager (Start --> All Programs --> Philips)
3) Click on the Repair Tab, and look for a msg that says connect the player while holding the volume + button
4) Disconnect the GoGear from the computer and turn the GoGear off - hold in the volume + button and continue to hold it as you reconnect the GoGear to the computer; after holding the volume + button for up to 20 or 30 seconds, a window will open up saying that your device is being repaired (now you can let go of the volume + button); after the repair is successfully complete, your GoGear will be good as new

Now you can do the firmware upgrade that will prevent this problem from occuring in the future. Open up Philips Device Manager and click the Update tab. This problem was caused because most GoGear's were designed for Windows XP with Media Player 10 (which is no longer the latest standard).

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