Question about Mattel Barbie Girls MP3 Player

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Barbie girl mp3 player isn't recognized in Windows

It's been working fine for more than a year then suddenly today my daughter is trying to charge it and the usb port won't recognize the device. The port is working as I have a usb mouse and it works in both ports. When I put the Barbie Girl Mp3 player in the dock, I get an USB Device Not Recognized error. It says "One of the USB devices attached to this computer has malfunctioned, and Windows does not recognize it. For assistance in solving this problem, click this message." I click the message and another window comes up but eventually ends up in a "replace the device" solution. Nothing has happened to the device to make it suddenly and randomly not function. Any ideas?

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  • Anonymous Oct 15, 2008

    When I put the Barbie Girl Mp3 player in the dock, I get an USB Device
    Not Recognized error. It says "One of the USB devices attached to this
    computer has malfunctioned, and Windows does not recognize it. For
    assistance in solving this problem, click this message." I click the
    message and another window comes up but eventually ends up in a
    "replace the device" solution. Nothing has happened to the device to
    make it suddenly and randomly not function

  • davlynpin Oct 19, 2008

    how do you download songs?

  • Anonymous Jan 30, 2009

    same problem and cannot play music from library on babrbie girl, plays through computer no problem!

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After some time of messing with my daughter's--I desolderd the battery to clear the player--but doing that ,the player now show's up in windows everytime I plug it in. So I would say faulty battery.(Inside player)

Posted on Jan 28, 2009

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Remove the backplate, get a pin and push the reset button at the back of the barbiegirl

Posted on Dec 28, 2008

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How do u download songs

Posted on Sep 10, 2008

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Posted on Jan 02, 2017

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1 Answer

How do you put music on barbie girls mp3 player


Download this instructions manual for Barbie Girls mp3 >>
http://service.mattel.com/instruction_sheets/L2935-0920-G4.pdf

and follow the instructions from page # 11 on how to transfer music to barbie mp3.

Sep 24, 2011 | Mattel Barbie Girls MP3 Player

1 Answer

I bought this Barbie Girls mp3 player for my daughter and didn't realize that it is compatible with Windows Vista and older. I have Windows 7. How can I get this installed and loaded up for x-mas...


windows 7 has an application to run as earlier versions of windows
  1. Open the Program Compatibility Wizard by clicking the Start button 4f6cbd09-148c-4dd8-b1f2-48f232a2fd33.png, clicking Control Panel, clicking Programs, and then clicking Use an older program with this version of Windows.

  2. Follow the instructions in the wizard.

Dec 24, 2010 | Mattel Barbie Girls MP3 Player

1 Answer

Got 2 kids with Barbie Girls MP3 players. Loaded


You cannot fix it, but if you must do anything see if yo could use a different usb on it. If it doesnt work then you need to change or return it to where you bought it.

Dec 28, 2009 | Mattel Barbie Girls MP3 Player

1 Answer

Barbie girls mp3, need apple software


The Barbie Girls MP3 Player requires Windows Media Player 11 or higher, so you cannot use it on a Mac unless you run Windows on your Mac with BootCamp. What I would do is register the MP3 player on someone you know's Windows computer and then you can use the online games that come with your MP3 player on a Mac once it is registered.

Dec 26, 2009 | Mattel Barbie Girls MP3 Player

5 Answers

Barbie girls mp3 player. I cant find the volume control limit switch. I've seen it before when we first received this. Now my daughter wants the volume turned up and I cant find where to do it. Any...


You have a round button on your Barbie Girls Mp3 player. Right? Well, you have a round button in the middle of the circle that is Pause. On the right and left hand side is the back and forwards buttons. The up and down buttons on it is the volume control. Up is louder. Down is softer. Hope that helped you, deary.

Apr 21, 2009 | Mattel Barbie Girls MP3 Player

1 Answer

Barbie mp3 quit working


You have to change the battery. To do that you have to take that thing off on the back of the MP3 player and unscrew it to change the battery.

Mar 05, 2009 | Mattel Barbie Girls MP3 Player

1 Answer

Barbie Girl mp3- application wont start up


Try restarting your PC once the software has been installed.

I bought one of these for my daughter for Christmas. I didn't bother installing the software that came with the player. Windows Media Player automatically recognised the device allowing me to transfer music to it.

Jan 07, 2009 | Mattel Barbie Girls MP3 Player

1 Answer

Music will not play


I managed to get this sorted by changing the default setting in windows media player from ripping the CDs as a wma protected file to a mp3 file.

Dec 25, 2008 | Mattel Barbie Girls MP3 Player

1 Answer

Barbie girl mp3 player


Plug it up and make sure it is fully charged. It acts funny when it needs charging.

Jul 30, 2008 | Mattel Barbie Girls MP3 Player

2 Answers

Installation Error


i had the same problem and was shocked to find out it was my fire wall... try to disable it temporarily or allow it to recoginize barbie girl as an "ok" site... good luck.
Once I upgraded my firewall i had no problems.

Jun 30, 2008 | Mattel Barbie Girls MP3 Player

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