The power in our house went out for about ( 2 ) seconds. This particular TV set was not on. But now the green button on the TV keeps going off. This is the only set with any problem since the outage. How do I resolve this problem?? Thanks in advance....DD
Model #WS-65807.
Audio is o.k. but no images. Input label shows double letters and concaved. On "menu" selection, all letters are doubled and concaved.
Sounds like you have a couple of problems here. The double image would be convergence but that should not cause a no video symptom. I would check to make sure that you cable box/sat box is working correctly and that you are on the correct input.
If you still have no video then another cause for multiple problems in this model would be a fluid leak, I would take the front off of the set and look in with a flashlight and see if you see any liquid on the boards. This should be on the big boards in the bottom of the set not the 3 boards hanging off the tubes. If there is no fluid on the boards and you still are having several problems then you may have had a weird surge issue, i would have to say it would be affecting the signal board which i just check on mitsubishi's website and they are showing 0 available but they do not have a No longer available notice so they just might be out of stock right now. If you need more info please let me know
Tim
He said the board needs to be replaced? Now sometimes this is the case, but did he even try to clean the fluids off of it? At my company when we have a fluid leak we first clean it with MEK and try to get the set up and running (this saves you the cost of a new boards). Also is he going to do something with the tubes to prevent a future leak? These are just a couple of questions i would ask him. Let me know if i can help more?
Tim
If you would like to try and tackle it yourself I would need to see some pictures of the fluid on the board. Not many techs are qualified to do the real tv repair work they are more of "board changers" so we may be able to clean up the board and get the set running. let me know what you would like to do?
Tim
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I do see what looks like some corrosion on the board there I have circled the areas i think i see, its kinda far away so its hard to tell. From what i see i think this has a good chance of being repaired. A good wash with some MEK and that board might run. If you would like to find a servicer use this link http://www.nesda.com/locator/state_searc... these are all members of NESDA and should be reputable servicers.
Your about to get into a very large project, it can be done but not easy for a first timer.
MEK is short for Methyl Ethyl keton, you have to be very careful with this as it smells horrible and will melt almost anything. You should be able to find this at any home improvement store or paint supplyer. I would not recomend using this product in your livingroom. You may want to try rubbing acohol first because its not as harsh of a chemical.
In order to clean this board properly you should put a very small amount on a toothbrush and rub it around the corroded areas then let it dry and repeat this several times. Sometimes removing the board from the set is nessesary to clean it properly.
Let me know if you need more info?
Tim Nolan
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Thank you so much for your interest in helping someone in need.
Called in Mitsubishi authorized service rep and he said exactly what you described, fluid is leaking on one of 3 circuit boards on the bottom and needs to be replaced at $600. He said it should correct the problem and if it doesn't, control circuit (looks like an steel enclosed tower in back of these 3 CBs, sitting in the middle) needs to be repaired. He said the first step is replacing 1 circuit board where fluid was present.
I'll keep you posted.
Thanks.
Just talked to the Service Rep and he said it's not a question of cleaning, it's corroded and he cannot get the replacement part from Mitsubishi. Horrible news is that this TV is worthless. He said the fluid leak is repairable not the signal board. I hate to dump this TV.
Any suggestions?
Thanks again.
Unlike what service rep said the signal board is not corroded through anywhere and no fluid visible. But he showed me a jell-like white substance when he was checking inside. Bottom left-hand side of picture where orange loop is the place of said corrosion but the black mark on the picture above is where a couple of capacitors plugged in. As far as I can see the signal board is clean and no sign of corrosion. He also claimed corrosion is under the signal board and only cure is to replace it. He also advised me it's no longer available from Mitsubishi. What it means it lasts only 5-6 years for a big projection TV and not servicable? This 65" TV was not much used in the last 5 years. I had an excellent experience with 19" Mitsubishi TV for 15 years and was going strong.. I'm sorry about all the gripes. I'm located in Washington, D.C. area. Can anyone recommend me with a reputable repair place? I hate to give up any hopes. Thanks.
It seems like MEK is a cleanning solution. Where can I get it?
Any tips you can provide me how to clean it with MEK?
Thanks.
I tried MEK with the same results and I'm going to ask Mitusbishi for their input. I cannot imagine a world congolomate and a reputable company such as Mitsubishi manufacture a pricey product last only 5-6 years and drop the ball. I even bought an extended warranty for 5 years which expired 1 year ago. What if I still have warranty and no replacement parts?
Again, thank you very much for all your prompt responses trying to get this one running. You are the best internet-based help I ever experienced. Keep up a good work!
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