Question about HP Photosmart 7450 InkJet Printer

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Print Cartridge is Incompatible

I have now tried 2 HP make 57 series color cartridges in my printer and on each occasion I get a flashing red light and 'Print Cartridge is Incompatible'. The cartridges are new and look fine and click happily into the cradle, so why always this message? Is there any way of resetting the printer? I also added a new HP 56 in the other slot, but this was accepted without any problems.

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Pleas be certain to remove the clear tape from the cartridge before inserting. Check the contact areas in the printer to ensure there is no tape residue or other material in this area. Go to the HP website and follow the troubleshooting instructions for this problem.
http://h10025.www1.hp.com/ewfrf/wc/document?docname=c01082138&lc=en&cc=us&dlc=&product=1119266

Posted on Oct 22, 2008

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The printer is not recognizing the black print cartridge. It is an official hp black 59 (19ml) cartridge but it still does not recognize it and therefore will not print. My printers is an HP 1215...


Your printer does not use #59 Cartridge!!!!

HP 56 black print cartridge (19 ml) C6656A HP 57 tri-color print cartridge (17 ml) C6657A HP 27 low capacity black print cartridge (10 ml) C8727A HP 28 low capacity tri-color print cartridge (8ml) C8728A

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I have a hp psc 1210 all in one,it is playing up with print outs, is it possible for me to replace the print head on this model Rick


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this should work for all 5500 hp printers i hope this helps you out richard from chicago i just noticed you have the wrong cartage you need hp 57 color that will make all the difference :-) HP Officejet 5500 series All-in-One model Black cartridge Color cartridge HP Officejet 5505 HP 56 HP 57 HP Officejet 5508 HP 56 HP 57 HP Officejet 5515 HP 56 HP 57 HP Officejet 5510, HP Officejet 5510xi, HP Officejet 5510v HP 56 HP 57 HP Officejet 5600 series Replacing the print cartridges
  1. Turn on the HP Officejet, and lift open the print-carriage access door. The print carriage will move into the access area. Figure 1: Opening the print-carriage access door c00034766.jpg
  2. After the carriage stops moving, push down on the top of the print cartridge to release it, and then pull it toward you out of the slot. Figure 2: Removing the print cartridge c00034767.jpg NOTE: It is normal to see ink buildup in the print cartridge slots.
  3. Remove the new print cartridge from the packaging and gently remove the plastic tape by using the pink pull tab. CAUTION: Do not touch the copper contacts or ink nozzles. Install the cartridge immediately upon removing the tape to prevent ink from drying in the nozzles. Figure 3: Removing the plastic tape c00034768.jpg
  4. Push the new print cartridge into the appropriate slot at a slight angle, until it clicks into place. CAUTION: Do not attempt to push the cartridge straight into the slot. It must slide in at a slight angle. Figure 4: Inserting the print cartridge c00034769.jpg
  5. Close the print-carriage access door.
Aligning the print cartridges The HP Officejet will prompt you to align the print cartridges every time you install a new print cartridge to assure high-quality output.
  1. When the message displays, press OK . The HP Officejet will print an alignment page.
  2. Place the alignment page face down on the left front corner of the glass with the top of the page facing the left side.
  3. Press OK . The HP Officejet will align the print cartridges and display Alignment Complete .

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Hi,

Just to confirm pls:
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2. you have remove the bright pink tape from the ink cartridges;
3. the black is on the right side and the color is on the left side.

You can try removing both cartridges and clean the gold colored contacts where the pink tape was. Pls do the same to the mate pins in the cartridge holder in the printer.

Try again. If this does not be corrective, you may need to change inks again.

Hope this be of help/idea. Pls post back how things turned up or should you need additional information.

Good luck and kind regards.

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Right click on the printer icon Officejet 5600 series -- Select properties - Click on ports tab - Change the port to USB virtual port.

Disconnect the usb cable from the computer.


1. Click Start
2. Click Run
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4. Locate print spooler on the list, right-click and choose stop.
5. Again right-click the print spooler and choose start.


Reconnect the usb cable try printing.
Thanks.

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Light is flashing


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