Panasonic DVD-A110 DVD Player
Problem for Panasonic DVD-A110 DVD Player

Locked dvd tray.




By grantiv on Apr 07, 2006

" "
The open/close button will not open the dvd tray and a "locked" message appears in the window.

Same Problem

Apr 24, 2009

-   i have a sanyo dvd. it said locked. i held the eject button for 5 seconds and it unlocked. If that doesn't work then unplugging the dvd player might work.-   Guest

Dec 22, 2008

-   There is no lock front panel button. The instruction manual says to press SETUP and '2005' on the remote control and that the tray will unlock. However, it does not. There is a NO sign that comes on in the DVD player. Nothing seems to help. Another tech person (at another site) said to try unplugging and replugging the unit, then immediately pressing EJECT. Will try this later today. However, the tech person said it may be a problem with the drive, and that the unit may need repair (or just buy a new unit is another recommendation). -   Guest

Oct 11, 2008

-   I have a dvd in the tray but i can't get it out and the screen says off. I tried turning it off and it won't do anything
-   Guest

Aug 03, 2008

-   Dvd stuck in tray.....even if you switch off the dvd player and back on ... and no the menu' is also lock out by remotre or on the machine....
Why isnt there a manual release like on pc dvd roms.....

Frustrated-   Guest

Jul 20, 2008

-   cant open tray???-   bmrodgers

Best Solution

posted on Oct 20, 2007
Very Helpful)

sls37

Rank: Apprentice 
Rating: 100%, 6 votes

To unlock, manually press and HOLD the open/close button & the stop button simultaneously, and HOLD them both down until the lock picture disappears.   The DVD will eject when you press the open/close button. 

 

To lock the DVD inside the machine, repeat the same step, and it will lock it inside. 


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Solution #2

posted on Jan 28, 2007
Very Helpful)

k3vin

Rank: Apprentice 
Rating: 100%, 1 votes
I had the same problem on my Sanyo DWM390 DVD Player. Found out later that My 2 year old was the culprit. Apparently there's a Demo Lock feature that will prevent the DVD from ejecting and you can activate the LM(Lock Mode) by holding down the Eject button for more than 10 sec. You can unlock it by doing the same thing.

HOpe it helps, i was relieved i didn't have to buy a new player.
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Solution #3

posted on Dec 31, 2006
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
If you keep the open button pressed in for about five seconds it will say unlocked on the display and be back to normal

Solution #4

posted on Dec 31, 2007
Very Helpful)

mike00007

Rank: Apprentice 
Rating: 99%, 6 votes
Turn off the power cable for 10 sec,and then on again and press eject........and NO MORE PROBLEM
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Solution #5

posted on Jan 07, 2007
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
throw it out the window and against a tree and never buy another sanyo product again

Solution #6

posted on Jan 29, 2007
Very Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
I had the tray locked problem on my Panasonic DVD RP91. The solution was to press power on the remote and stop on the dvd player at the same time. Instantly fixed.

Solution #7

posted on Aug 04, 2007
Very Helpful)

skipper360

Rank: Wiz 
Rating: 78%, 95 votes
Often if there is a CD/DVD disk that fall inside of the system that disrupt the tray and or the mechanical parts of the tray. To make it open/close
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Solution #8

posted on Jan 02, 2007
Very Helpful)

lmp741

Rank: Apprentice 
Rating: 91%, 11 votes
the manual has instructions for this. it is a feature to keep kids from opening the dvd tray and using it as a cupholder, etc.

when the trya is open, push and hold the open/close button until "locked" displays. to unlock, push and hold the button until "un-loc" displays.

simple, eh?
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Solution #9

posted on Jan 19, 2008
Very Helpful)

Randy6611

Rank: Apprentice 
Rating: 95%, 2 votes
I had the "Locked" problem and solved it by completely unplugging the unit, waiting about 60 seconds and plugging it back in while holding the "stop" button. The tips posted here were very helpful, thanks
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Solution #10

posted on Feb 11, 2007
Helpful)

Sammeh

Rank: Apprentice 
Rating: 94%, 32 votes
Hold the open/close button on the set down until it unlocks and the tray will open in about 10secs. That's fixed mine up straight away ay;)
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Solution #11

posted on Sep 01, 2007
Helpful)

jaws239

Rank: Apprentice 
Rating: 88%, 6 votes
On my Oritron (2001 model), I found the solution just to be turning it off, counting to 60 (about 1 minute), then turning it on again and pressing the tray/eject/open button ... on the machine (my remote works when it wants to for a couple of years, now).
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Solution #12

posted on Nov 19, 2007
Helpful)

ljbanner

Rank: Guide 
Rating: 92%, 10 votes
had the same prob with a sony dav dz it kept saying locked but after hours and hours of pressing random combinations it came off im sure it was unplug plugback in then hold power and open tray and tap stop or a combination of those buttons.i woud try it again on mine to make sure but i do not want to lock it again.
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Solution #13

posted on Jan 14, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
The best solution is the only one.

ATTENTION: This solution doesn't work using the remote (I tried to surf and unlock from the comfort of my couch .... no way!)

Get off your butt and walk over to the DVD player. The bottom line is that your wife, husband or kid (just like my 2-year-old son did) held down the eject (open/close) button too long and your tray locked. Do the same. Just hold it down (even though the "lock" sign disappears and it shows play-time) keep holding it down until it dispays un-lock.

That's that! So easy. Now you can finally get that DVD out that you've been watching over and over for the past 5 days and pop in something new!

HALLELLUEAH!

Solution #14

posted on Apr 10, 2007
Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
1. Turn on the player with the disc tray empty.
2. Press and hold the NEXT button on the front panel of the player.
3. While holding the NEXT button, press the STOP button on the remote.
4. The player will reset and power off. Your preferences have been reset.
5. Power on the player and set language and parental controls as desired. Return to normal

Solution #15

posted on Apr 08, 2006
Somewhat Helpful)

techman

Rank: Guru  Panasonic Expert
Rating: 86%, 7630 votes
Is there a lock front panel button or on the remote in the menu some where?? thats what it sounds like as someone went into your menu and locked ya out??
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Solution #16

posted on Dec 31, 2006
Somewhat Helpful)

Altoire

Rank: Master 
Rating: 81%, 46 votes
Usually panasonoc/technics have a tray locking device for all CD/DVD products for transit purposes(sometimes a removable platic clip), this is usually situated on the underside of the unit (see unpaking notes in handbook).

Check to see if it is in the unlock position.

You could try switching the unit off, then switch it back on whilst holding in the stop key on the unit, this often resets some functions.
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Solution #17

posted on Feb 11, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Unplug appliance for approx 5 mins wait to reset chech menu on remote for help

Solution #18

posted on Jan 15, 2007
Somewhat Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Please press the POWER-ON Buttom on the IR-Fernbedienung and at the same time the BACKWARDS-Buttom on the DVD-Player

Solution #19

posted on May 30, 2007
Not Helpful)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Thanks for the solution...

Solution #20

posted on Sep 16, 2008
Very Helpful)

andy123ben

Rank: Apprentice 
Rating: 100%, 1 votes
my jvc dvd player says locked on it and wont eject the disk inside! ive tried lots of diffrent ways but it just doesnt seem to work.
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Solution #21

posted on Jul 18, 2009
Not Rated)

mikevds

Rank: Apprentice 
Rating: 0%, 0 votes
I had this problem with my Panasonic RV-30. Basically anything I tried to do displayed "locked" on the player and "tray locked" on the screen. It let me play DVDs but not open the tray, or even turn the power off. To temporarily open the tray I was able to by unplugging the player and pressing eject right as I plug it back in. To fix the problem I reset the player to the factory defaults. I had to download the manual to find out how to do this. For my machine , when it was in the stopped mode, I had to hold down the rewind and pause buttons at the same time, then hold down the eject button for about 5 seconds (until "initializing" went away). Viola, my machine works again.

I tried messing with parental controls in the manu and it was unlocked, so it doesn't appear that was the problem. It looks like the machine got "confused" and needed the reset.

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Solution #22

posted on Mar 29, 2009
Not Rated)

haneefa

Rank: Wiz 
Rating: 91%, 64 votes
Dear friend,
Press and hold STOP + PLAY button on the front panel of dvd player.more than 15 sec the player will be resetting

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Solution #23

posted on Nov 27, 2008
Not Rated)

Mike Adams

Rank: Master 
Rating: 92%, 32 votes
Protect-plus lockout feature

On certain RCA, Memorex and other clone brand units, there's front-panel button lockout feature called Protect-Plus responsible for causing this aggregating problem.

The primary design intent of this feature is to disable the unit's DVD tray, including the front panel and remote control buttons (for demo units on display in stores) so the disc inside can't be stolen. The secondary intent is to prevent anyone from interfering with timed-recordings previously entered.

To deactivate the Protect-Plus front-panel button lockout condition, press and hold the POWER button (using your remote control) until the lock icon disappears. You will have to hold-down the button for about 10 seconds or so. The Memorex MVDR2102 remote control button you need to press is labeled Standby/ON/OFF rather than POWER.

Activating the Protect-Plus lockout feature works the same way. Be aware, the unit can inadvertently become locked, should you fall-asleep on top of the remote control and the POWER button gets held-down for a sustained period of time, long enough to trigger this troublesome feature.

Note this feature's no longer documented in the User Manual as you've unhappily already discovered. mikeadams110@yahoo.com
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Solution #24

posted on Jun 06, 2008
Not Rated)

jjvv44

Rank: Apprentice 
Rating: 0%, 0 votes
Follow the steps below to troubleshoot this issue.
  1. Ensure the child lock feature is disabled.
IMPORTANT: If necessary, consult the instruction manual for specific steps about how to disable the child lock feature.
  1. Attempt to open the disc tray.
  2. If the issue is not resolved, turn off the DVD player.
  3. Unplug the power cord from the electrical outlet for 30 seconds.
  4. Plug the power cord back into the electrical outlet.
  5. Attempt to open the disc tray.
  6. If the disc tray still does not open, simultaneously press the POWER+STOP+EJECT buttons; this will sometimes cause the disc tray to open.
If the issue is still unresolved, service may be required. The Sony® eService Web site at http://eservice.sony.com/ can assist you in obtaining service from a Sony Service Center or locating a Sony Authorized Servicer.

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Solution #25

posted on Dec 21, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
Press the eject button on the machine until the door opens or until it says unlock.

Solution #26

posted on Sep 25, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
unplug the DVD player. Plug it in again then power up. Then the tray will open normally.

Solution #27

posted on Aug 12, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
This has been very helpful thanks

Solution #28

posted on Aug 08, 2007
Not Rated)

CanDo

Rank: Wiz 
Rating: 81%, 172 votes
It is just malfunctioning and may be about to go out or may be out.
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Solution #29

posted on Mar 30, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
On SONY DVP-NS575P, when the DVD is in stand-by mode, hit RETURN (bent arrow), ENTER and ON/OFF. This should unlock the tray.

Solution #30

posted on Mar 01, 2007
Not Rated)

Grumps

Rank: Apprentice 
Rating: 0%, 0 votes
To unlock-whilst unit is turned off press and hold "stop/clear" button on remote and press the eject button on the unit.
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Solution #31

posted on Feb 26, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
On the remote their is a locked button. Push it and your fixed.

Solution #32

posted on Feb 25, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
press the open/close button for a loog time

Solution #33

posted on Feb 06, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
PRESS 77 RIGHT ARROW AND IT WILL OPEN

Solution #34

posted on Feb 01, 2007
Not Rated)

Guest

Rank: Apprentice 
Rating: 0%, 0 votes
If your DVD player is the 400 disk Sony unit, someone has locked you out. The operators manual tell you how to set and un-set the child lock (page 70 and 71). If you don't have the manual, it is available in PDF format from the sony website.
plh

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24 Other Users Have The Same Problem - Continued

Comment by gladysw5, posted on Jul 01, 2008

The tray is locked and the on/off switch does not work.

Comment by ol98ter, posted on Jun 12, 2008

I have a DVD in my dvd tray and it is locked. It cannot be opened. When I press the open/clos button the word "Locked" eappears.

Comment by valentine x, posted on May 24, 2008

der is a passcode @ da start wen it loadz...!!

Comment by xdfr, posted on May 23, 2008

uanable to open disc tray--tried using tweezers-no luck as far as i know their is no disc in tray-alex

Comment by Jean Frederi, posted on May 06, 2008

Every time I pres the open button, the dvd tray does not open and the dial shows Lock. Thanks

Comment by keisha208, posted on Apr 27, 2008

The open/close button will not open the dvd tray and a "locked" message appears in the window.

Comment by Pichurro, posted on Mar 29, 2008

My disc tray is empty and doesn´t open, while "load" message appears on display all time. I have tried everything, including reset DVD player back to the factory default setting, but it did neither work. Please help me.

Comment by peepeeputo, posted on Mar 25, 2008

The open/close button will not open the dvd tray and a "read" message appears in the window

Comment by Tech Guy, posted on Mar 24, 2008

I had the problem. I fixed it by simply doing a factory re set in the others setting, DONE!!!!!

Regards Tech Guy

Comment by Guest, posted on Feb 24, 2008

won't open disc tray. "lock" appears. no button or menu item for locking. tried turning off and on, no luck.

Comment by Guest, posted on Feb 18, 2008

dvd tray wont open says locked on the screen

Comment by kimmer56, posted on Feb 14, 2008

All of a sudden my dvd tray won't open and I have a disk in it as we speak and the player won't respond to the remote or manually trying to get it to open or play. The blue light comes on but no reading in the screen where it use to come on with "Power on" then read the disk and when you shut it off it first read "power off". Once the blue light is on for a bit then it goes into stand by mode. Will not respond to anything I do and this just all of a sudden happened out of no where. How can I
1. get the disk out?
2. get it to respond again
3. Is there such a thing as a 're set"?

Comment by Buffalo39, posted on Feb 10, 2008

A dvd stopped playing and will not eject. How can I get the dvd to eject?

Comment by kullex, posted on Jan 03, 2008

One Sony RDR-GX330 has "Traylocked" on display,
Another will not play any disc.

Thanks
John

Comment by Guest, posted on Jan 03, 2008

I have a sony rdr-gx330. Tray locked signal on front. Any way to fix?

Thanks
John

Comment by Dave321, posted on Dec 30, 2007

I have this problem - When I press "Eject" I get a popup messege which says "Lock on" - Does anyone know a solution or who I should address this to? I have just purchaced this as "Ex demo" from Currys electrical in UK. I can only open the drive by Hard resetting the unit. I tried Firmware update which worked but didn't help. Is there a lock code to stop people stealing the disks during shop demos?

Comment by Bikegrrr, posted on Dec 29, 2007

The door is not opening, but mostly because of what sounds to be a hard spinning effort inside, which produces nothing. I'm thinking it is a jammed CD. How do you force the door open or get in otherwise?

Comment by organizer, posted on Dec 21, 2007

philips dvdr610

Comment by rtam, posted on Nov 04, 2007

toshiba dvd/vcr/tv combo- my dvd tray is locked- unable to open and lock sign appears on screen when try to eject. the dvd plays fine otherwise.

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