Question about AT&T Blackberry Curve 8300 Smartphone

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Where did icon go?

Just got new bb8310 yesterday; lots of icons including "phone." don't know where it went (something I must have accidently done); how do get it back?? thanks much

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  • catlady10 Sep 10, 2008

    Thanks for the fast response; I had actually tried that first.....that little cell phone icon is not on the 'show-all' either (seems like everything else is.....the call log, the calendar, messages, all the web icons......but no phone icon and I know it was there yesterday when I first got the phone.....frustrating......any other suggestions??

  • catlady10 Sep 11, 2008

    think I'll stop at AT&T store first; since they set it all up, maybe they know how to get it back before this master reset; appreciate the information.



    Another question: I've tried to download Blackberry Maps and find that this is not compatible with the 8310. Is that true? Many thanks again for all the good information.

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Press your menu button to the left of trackwheel until you get options to hide or show all. select show all

Posted on Sep 10, 2008

  • purplekitty1 Sep 11, 2008

    Yup. Do a master reset.



    Master Reset (Wipe Handheld)
    WARNING: Proceed with caution. A master reset will result in the loss of ALL user data! It is recommended to perform a backup of the RIM BlackBerry data.


    1. Scroll to and select the Settings icon (to select push the trackball in).
    2. Scroll to and select the Options icon.
    3. Scroll to and select Security Options.


    4. Scroll to and select General Settings.


    5. Press the Menu key , then select Wipe Handheld.


    6. The device is going to confirm that the data will be erased. Select Continue.
      WARNING: A master reset will result in the loss of ALL user data!


    7. Enter "blackberry" to confirm handheld wipe.

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Go to the following website:
http://motoroladownloads.webs.com

Sign up to enter the site. (It's as easy as 1-2-3)

As a member, you can then download the Motorola Phone Tools (PC Suite) for your PC for free.

**Make sure you download the USB Drivers, too.

The download for the PC Suite is in .zip format. You'll need to unzip it to a new folder. (You can create a new folder on your desktop)

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Start the Phone Tools Program by double clicking on the icon on your desktop.

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The PC Suite will include all of your options on the left hand side. <...>

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Hey
The Same thing happened to me
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---------refer to the place where bought..

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