GE Profile Arctica Side by Side with ice maker and water in door
Inside the ice and water didpenser is a damper door that opens to allow ice to dispense. The seal on the damper is allowing air to enter the freezer compartment which in turn allows a build up of frost.
My question is how to get access to the damper disk to replace it
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Check the rubber seal inside/around the door. I bet you have a tear or piece of seal that isn't making a solid fit and it's allowing (warm) room air into you freezer. This moist room air will either turn to water droplets and builds up to enough droplets to form puddles in the bottom of the freezer, or it freezes into a blob of ice around the door seal and this allows warm room air into the freezer. Otherwise you need an Appliance Tech to check the Freon refrigerant level. Most times its the door seal causing this problem.
Check freezer and refrigerator door seals, ice dispenser ice door and floor of freezer for ice buildup caused by a defrost drain blockage. If ice door is stuck open it will allow for warm moist air to be drawn inside freezer and collect as frost over everything. Is GTS16BCS the correct model number listed above your post? I will be here should you have questions, Thanks Sea Breeze
Many Kenmore side-by-side refrigerators have an ice and water dispenser
installed on the outside of the freezer door. The ice dispenser has a
flap that opens to allow ice to be released, and closes after dispensing
to keep the cold air inside of the freezer. The dispenser flap is
opened and closed by a solenoid, that when energized pulls the plunger
attached to the flap, opening the door. If the flap stops opening and
closing, it is likely due to a faulty solenoid.
The problem is damper assembly.In the damper assembly there is a door.This door opens and close with the help of motor.The damper is located between freezer and fridge section.The cold air from freezer section enters to fridge section via this damper door.----------
What repairmen did was proper, but may be that door is not properly got open, it got closed again.Or there is ice got collected between the freezer and freezer section, so this is not letting the cool air to pass from freezer to fridge.-----------
This damper assembly needs to be replaced.Actually this door functions correctly with motor.He open the damper door manually and thought, the cool air will enter the fridge section non stop, but that door is again got closed, by some how.---------
You will have to get the damper assembly part replaced, to get the air flow work properly.------- As the repair man has already ordered the part, otherwise you can get this parts from online sites like www.repairclinic.com or from sears parts direct site.--------
Getting the damper door assembly, replaced will help.Thanks.Helpmech.
your damper door is most likely frozen in the fully open position,thaw it out if iced up,then adjust cold control to see if it closes,the door is inside between the refrige and freezer compartments,also if this happens again check the door seals to make sure they are sealing good and not letting in warm air that can condense and refreeze this door
these unit have a problem with the water line freezing inside the freezer door. ge makes a tape style heater that goes inside the dispenser area to give just enough heat to keep it from freezing the water line. you can try to change the freezer settings, warmer, clean the coils at the back of the unit and leave the freezer door open for 20-30 minute to allow the door to warm up and that will be a temporary fix to allow water to flow until you can get the heater kit.
the water for the dispenser (ice/water dispenser in the freezer door) comes from under the frige then up thru the bottom hinge of the freezer door .. it then goes inside the door up to the dispenser .. its a plastic hose and it has to twist near the hinge each time the door is opened .. thats where it usually breaks or develops a pin hole leak .. you can replace the whole hose or just the damaged section if that easier ... since the bottom freezer.hinge where that hose comes up thru, is at the position of your leak then i suspect thats your trouble ... ..also check the condensate pan to make sure its not full .. thats a flat pan under the fridge ..you can usually get acess to it by removing the front kick panel at the bottom of the frige .. if thats full then look for a door seal leak (damaged rubber seal) ... a broken seal or open door will allow moisture to condense inside the machine ..that runs down into the condensate pan where it normally evaporates .. but a problem (like open door) will fill it up to overflow in time ....
Make sure that the "flapper-door" closes about 3 seconds after the ice dispenser button is released. Mine had a habit of catching and staying OPEN. This allows warm air to enter the dispenser / freezer compartment causing your problem.
If it is stuck you have to take the dispenser apart to loosen / lubricate the flapper door cam to allow for free movement.
This is the worst ICE system I've ever seen for a variety of reasons.
check the damper controller at the center of the fridge. this regulates the air that is coming from the freezer dependent on the signal from the thermistor of the fridge compartment. that is the other thing to check. check it for rresistance and it should change as you change the temperature of the sensor.