Question about Motorola Mobility MD7091 Cordless Phone

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New Expansion Handset refuses to register with the base

I just bought a brand new MD 7090 2-line cordless phone system. The cordless set that came with the kit seems to have registered itself, but the expansion set I bought with the order refuses to register. There are no "troubleshooting" instructions in the manual ... a tragic oversight. I've followed the instructions exactly over and over again: Menu > Register > Select > Hold Page button. Open for suggestions.

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Re: New Expansion Handset refuses to register with the...

I tried everything until I finally took the batteries out of the base unit and unplugged it. I let it set for about 10 minutes and then put the batteries back in and plugged it back in. Then the handsets would register.

Remeber when registering the handsets: (on the handset) hit "menu", "register" "select"....and then on the BASE unit hold down the "page button". Once the handset shows it is registered, hit 'OK" on the handset. The manual does not make this clear that they mean to hold the "page" button down on the BASE unit.

Hope this helps

Posted on Oct 09, 2009

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Re: New Expansion Handset refuses to register with the...

I tried both of those solutions and neither helped.
Perhaps the handset doesn't match the base????

Posted on Jan 09, 2008

Re: New Expansion Handset refuses to register with the...

On the handset, you need to go into the menu, choose register, press and hold the intercom button on the handset and the page button on the base unit at the same time until it tells you that it is registered.

Posted on Feb 15, 2007

Re: New Expansion Handset refuses to register with the...

Carolyn's suggestions above is good, but make sure you are hitting the actual PAGE button on the base, not the intercom button. This is a great phone, but the Moto user manual stinks in this one regard. :-)

Posted on Feb 01, 2007

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Re: New Expansion Handset refuses to register with the...

I had the same exact problem, and I ended up calling Motorola. The manual says the page button on the expansion sets is the intercom button, but the page button is actually located on the base unit. When you scroll through the menu on each expansion set to register the phone, and it tells you to hold down the page button until it beeps, they're talking about the page button on the base unit. I was pushing the page button on each expansion set, and that's why it wasn't working for me. I hope that helps!

Posted on May 04, 2006

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Re: New Expansion Handset refuses to register with the...

If im not misytaking the base has to be set up for another expansion too.

Posted on Apr 07, 2006

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