Question about Canon DR-3080CII Path-Through Flatbed Scanner

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Canon DR-3080 CII Scanner

Getting a Scanner Error: scanner is busy, operation can not be completed (-4437) when scanning patient charts. Do you know what this means?

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I recieved this error when trying to scan pages in using our new Kofax scanning solution with a DR-3080CII. I discovered that the latest canon driver for that scanner was not compatible with the software and it made the application hang in the background. I found an older driver that was compatible and installed it, no more error.

Posted on Aug 25, 2009

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Have a Canon CD-3080 scanner that is leaving nicks on the top of the scanned pages... not always in the same place...

any suggestions...

Posted on Oct 19, 2009

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The (-4437) is not a familiar Canon error to me. It's probably generated by your scanning software as a generic message for a scanner not ready condition. If the light on the top of the scanner is blinking, the scanner needs service. If not, check the cable to the computer for solid connection or bends/breaks. You can also try running the Capture Perfect program that was bundled with the scanner to see if the problem still occurs and gives you a more specific error message. 

Posted on Apr 07, 2009

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