Question about HP OfficeJet 7310 All-In-One InkJet Printer

1 Answer

We get power to the little screen and nowhere else

Yesterday our Officejet 7310 printer started acting up. We have power to our small screen and it lights up with HP Invent but the power light won't come on and none of the buttons will work. There is no response when trying to print or fax or copy. The only sign of power is the small little screen is illuminated. I was on this site yesterday and someone described the same problem and the guru said to unplug for 20 seconds then press # and 6 and plug in. We did that and it did nothing. We have been speaking with HP support this morning and they tried # and 9 as well. They are wanting us to pay for an upgrade but this printer is like brand new. Has anyone else had this problem and can it be fixed?

Posted by on

Ad

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points

    MVP:

    An expert that gotĀ 5 achievements.

    Governor:

    An expert whose answer gotĀ voted for 20 times.

    Hot-Shot:

    An expert who has answered 20 questions.

  • Expert
  • 79 Answers

Hi pls u check catridge holder circuit.. may be its geting damge or any hole printer doing like this... in this case no solution.. better u replace a machine.

Posted on Sep 11, 2008

Ad

1 Suggested Answer

6ya6ya
  • 2 Answers

SOURCE: I have freestanding Series 8 dishwasher. Lately during the filling cycle water hammer is occurring. How can this be resolved

Hi,
A 6ya expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repairmen in the US.
The service is completely free and covers almost anything you can think of (from cars to computers, handyman, and even drones).
click here to download the app (for users in the US for now) and get all the help you need.
Good luck!

Posted on Jan 02, 2017

Ad

Add Your Answer

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

1 Answer

My HP officejet 7310 won't work


If recycling the power doesn't work, it's uneconomical to have repaired.

Jan 16, 2009 | HP OfficeJet 7310 All-In-One InkJet...

2 Answers

The machine is frozen, can it be fixed or time to replace?


Hi
We need to reset the printer, please follow the below steps to resolve the issue.

POWER DRAIN:-
Turn off the printer, Unplug the power cable from printer and from the wall outlet.Press and hold ON button for 30-60 seconds.


PARTIAL RESET:-
Unplug the printer power cable while its ON, press and hold # and 3 button and connect the Power cord while holding.Wait until the ON light flashes, then release the buttons.

----(for below reset cartridges must be removed out)---------

SEMI_FULL RESET:-
Remove the ink cartridges, Unplug the printer power cable while its ON, press and hold # and 6 button and connect the Power cord while holding.Wait until the ON light flashes,or wait for 20 seconds,hen release the button.If the printer goes off don't worry release the button and Push the ON button.


FULL NVM RESET:-
Take the Ink Cartridges out, Unplug the printer power cable while its ON, press and hold OK and CANCEL button and connect the Power cord while holding the buttons.keep Holding the buttons until the printer goes off ,release the button and Push the ON button.

(Notes - resets will take a while)

Thanks
Riz

Dec 29, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

HP 7310 it can not power off, got an error message. the machine does not work


Pull the power cord... if it does the same thing after plugging it back in it is probably toast.

Sep 29, 2008 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Looks like printer is on, but it won't do anything


Reset the All-in-One to the factory default settings by using these instructions:

1. Unplug the power cable from printer when the printer is powered on and wait for 20 seconds.

2. Then, press and hold # and 6 while plugging in the power cord.

Thanks

Dec 11, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

Printer hp officejet 7310 all-in-one


there is not your printer problem but printer print only html page contain

Nov 11, 2007 | HP OfficeJet 7310 All-In-One InkJet...

1 Answer

OfficeJet 7310 FAX issue


Did anything happen prior to the issue? It almost sounds as if the DC controller (main board) has gone bad. What happens if you try to make a copy on it?

May 22, 2007 | HP OfficeJet 7310 All-In-One InkJet...

Not finding what you are looking for?
HP OfficeJet 7310 All-In-One InkJet Printer Logo

Related Topics:

49 people viewed this question

Ask a Question

Usually answered in minutes!

Top HP Office Equipment & Supplies Experts

Doctor PC
Doctor PC

Level 3 Expert

7733 Answers

Ben Johnson

Level 3 Expert

685 Answers

mukhtar21 shaikh
mukhtar21 shaikh

Level 3 Expert

2022 Answers

Are you a HP Office Equipment and Supply Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...