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You need to control the scanner thru your PC with canon software that came with your scanner otherwise you cant scan anything..first open the printer/scanner software ,select scanner,then place your document and command "scan" on your PC..thats it..
- press "scan" button, then press "start" button (either black or color) - a small window (MP Navigator EX - MX310 series) should appear on your computer screen - you can then choose one of the option there - place a document or photo you want to scan on the canon plate face down - then back to your computer screen and click "scan"
i have iMac and the pop up window says (MP Navigator EX - MX310 series) when i press "start" button on Canon now i'm not sure if it'll say (MP Navigator EX - MX310 series) on windows PC hope this helps. good luck.
This forum is for Canon PIXMA MP 210 printers, if that is what your are trying to use HP software on it may not function properly anyway. Canon MP210 comes with scanning software that easily allows you to save a scanned image to the computer. It is called MP Navigator.
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