Question about Casio Exilim EX-S500 Digital Camera

1 Answer

Lens error When I switch on my Exilim Z-500, the zoom extends only half way of what it used to and there's some cracking noise as if something was blocking it. The zoom is at maximum, i.e. when I zoom in further it goes to digital zoom. But when I try to zoom out, it gives me another cracking noise, a lens error message and switches off. I can't take any pictures because the zoom setting seems to be totally messed up. The image is all blurry - at any distance. I partly disassembled the camera and had a look at the objective. I removed the outer metal rings and the lens etc as far I dared, but couldn't figure out quiet how this mechanics works. It seems not to be obstructed anyhow but much more 'on the wrong track' if you know what I mean... I bought the camera at ebay and don't have warranty. If you have any information on the internals of the objective and how it's assembled, PLEASE let me know. Many thanks, jk

Posted by on

1 Answer

  • Level 2:

    An expert who has achieved level 2 by getting 100 points


    An expert that gotĀ 5 achievements.


    An expert who has written 50 answers of more than 400 characters.


    An expert whose answer gotĀ voted for 20 times.

  • Expert
  • 130 Answers
Re: Lens error

The lenses are mounted to cylinders and the outside of the front cylinders have pins mounted to them. The pins ride in little tracks that move the front one in and out. The cylinders rorate with a motor and gears. You could have damaged gears or the pins could be off track. Its hard to know without seeing it. There is a guy who does camera repair really cheap and he sells some of the cameras he repairs on e-bay. His name is "darntoothysam" maybe you can search his webpage or the user name on e-bay. Hes really cheap too. I think what he usualy does is just swap out parts. Hes been doing it a while and has a tone of extra stuff to swap around. You could try and fix it then send it to that guy if you cant figure it out. You have to really tearn them down far to get to the lens mechanism. Did you drop it?

Posted on Apr 07, 2006

Add Your Answer

0 characters

Uploading: 0%


Complete. Click "Add" to insert your video. Add


3 Points

Related Questions:

1 Answer

Les Error, cannot get in focus when in auto focus. I when itry and use the zoom I get a lens error and retry power on

the lens unit was not extend properly and cause of turning off once you turing on and zoom out.If you can open the camera and get the lens unit. Try to open the lens unit and clean it and try to rotate to the maximun position but dont put too much force. if you cannot do that bring it to service center

thank you

Jun 17, 2010 | Casio Exilim EX-S500 Digital Camera

1 Answer

Casio EXILIM camera lens will not extend fully!!!

Try plugging the PC interface cord into the external connector. No need to hook it up to your computer, just plug it in and out a few times. Then try to power up the camera.
Good luck.

Jun 02, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Camera shuts off lens error

"lens error" will only be fixed by sending into repairs. 800-706-2534 and keep choosing option 2. Tell them you have a lens error and they will tell you where to send it.

Mar 29, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Casio EXILIM camera lens will not extend fully!!!

It's the focus lens gears. The often times get knocked out of alignment by an impact, or debris gets in there. This can be fixed, but Casio won't help. my username. ;)

Jan 21, 2008 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Casio EXILIM ZOOM EX-Z60... Problem

The power leads that are soldered from the main circuit board to the LCD are near the lens assembly ( about 7 o'clock). Did you break one of these? If so, it will need to be resoldered.

Dec 15, 2007 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Camera doesn't turn on.

Does the camera was dropped done ? It sound like a zooming mechanism's issue (lens would not retract or extended) Try to press the power button on and hold it down while extending and twisting the telescopic zoom lens. It might fix your problem. In any case it could not make it worse Good luck!

Aug 10, 2007 | Casio EXILIM ZOOM EX-Z60 Digital Camera

1 Answer

Casio EXILIM ZOOM EX-Z850 Zoom button doesnt work

You have to send it in to repairs. You're lucky that the lens even still comes out.

Apr 14, 2007 | Casio EXILIM ZOOM EX-Z850 Digital Camera

Not finding what you are looking for?
Casio Exilim EX-S500 Digital Camera Logo

Related Topics:

57 people viewed this question

Ask a Question

Usually answered in minutes!

Top Casio Digital Cameras Experts


Level 3 Expert

93861 Answers

Donald DCruz
Donald DCruz

Level 3 Expert

17129 Answers

Starnley Johnwells
Starnley Johnwells

Level 3 Expert

1029 Answers

Are you a Casio Digital Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides