Question about Jensen MP5620 CD Player

1 Answer

Player will not play any cd/mp3

I've attempted using multiple cd's, replaced the player, and I am still unable to get a disk to spin up in this drive. Help?

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  • Eric Gessner Apr 06, 2006

    I've solved my own problem. The problem was in the way my car mounts the drive. Mitsubishi requires no 3rd party mounting hardware to mount the drive, and as a result, i used the two existing mounting brackets available. One problem. on the right hand side of the player, the screws touch some portion of the player that causes an issue, or maybe they go in too far. By loosing the screws on the right hand side, i was able to get the player to function. Now i don't have to call jensen for an RMA :) Saved my own tail.
    Car: Mitsubishi Lancer, 2003

  • Anonymous Jan 03, 2008

    Everytime I put a CD or MP3 it won't play them.

  • gloria_kenny Apr 07, 2009

    The player will only read one cd, everything else shows error 2 , I don't have a manual and is wondering what error 2 means????

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  • 277 Answers

Good man

Posted on Apr 09, 2006

  • Mike Anthony Sep 22, 2010

    CD Changer Error Codes: If problems arise during CD changer operation, the following error codes may appear in the display:
    ER-1: No magazine loaded.
    ER-2: Problem in the disc loading function.
    ER-3: Error in the disc loading function.
    ER-4: Error in the disc unloading function.
    ER-5: Error in the magazine position.
    ER-6: Error in the laser pickup position.
    ER-7: Error in the laser focus on the disc.

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OK, your discription of your problem is rather vague.

Do they try to play but skip or make god awful noises? Or do you have no audio at all?

If they are skipping check to make sure there are no smudges on the underside of the CD. If so clean them with a soft cloth,

Sometimes severe scratches can cas the same problem. You can buff out some scratched using tooth paste or you can by a scratch remover that they sell in stores (it is a gadget that will clean and buff out some scratches available in many stores).

If you have any of the label missing then this is a worse issue. It is actually the top of a CD that you need to be most careful about scratching because if you remove the laquer that protects the silver layer of the CD it will remove part of the silver with it along with any audio or data that is on it. There is no repair for this.

If you have ruled out a damaged or dirty CD then be sure you are not trying to play a CD that has data files intended for computers on a player that cannot open them. The best way to do this is to check the CD on a computer and open the drive folder and view the contents of the disk. Files such as MP3, WAV, WMA and others will not play on a standard CD player. If the files are CDA that is a standard audio CD formatting. So next see if the disk plays on the computer.

If the CD plays on a computer then return to the CD player and attemp playing again. Make sure that the player recognizes the CD being in the tray. Also, verify, if you can that the CD is spinning within the player when you play. If the CD is not spinning or the player does not recognize rge disk try a disk you know to be undamaged.

If you still have problems then you will have to have your player repaired or replace it.

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1 Answer

When you put the cd in it dos'ent work


HI,
does the CD that you put in that doesn't play are the CD you use before and plays on your CD player?If yes then that is a lens issue the lens probably need replacement

try to clean first the lens of the player with a soft cloth dip in an alcohol wipe the lens do not apply too much pressure when wiping

are the CD format compatible with your player there are different audio formats which we must consider with the compatibility with the player ex..audio CD,MP3,MIDI,VCD,DVD,MP4 etc.your player must support this format to play this disk.

The primary cause of disk reading failure is the lens itself .if your CD player is more than 3 years old then it must be the lens to replace next is the spindle motor this motor is the one spins the disk the life span of this motor is 4 to 5 years this are the things to consider and you can decide which part needs relacement
thank you and good luck!

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1) Drive issue - does it player other dvd's - if yes, your drive is ok, if now you have a drive problem, try using a CD lens cleaner or a blast of canned air to clean the lens.

2) Disk issue, if just one disk doesn't play, then its a disk issue or data issue. Assuming the disk is clean and not scratched. Does the Disk have the correct country coding for your region. If not then you have to change the region setting on your DVD player

RMB My computer - Manage - Device manager - Optical drive - Properties - Regional settings.
Bear in mind most DVD player will only allow about 5 changes.

3) Media player, your current media player may not have the correct codecs to decodes the video files on this disk. Go to filehippo.com download and install VLC media player. This will play about anything and its free.

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Unfortunately, if the player will no longer read any commercial cd that you attempt to play or MP3 disks, the unit is defective and needs to be replaced. The unit has a 90 day warranty from the date of purchase. You will need the receipt in order to receive a warranty exchange.

If you feel this solution doesn't deserve a good rating, please let me know why so that I may better assist you. If there is anything more I can do to help, I will!

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1) The lens is dirty so that the optics don't realize that a disc is present.

2) The optics are bad and do not attempt the above.

Try cleaning the lens using a cotton swab and alcohol. That should resolve the problem. If not, try playing a music CD. If the CD plays but a DVD does not, the optics are failing and need to be replaced. If neither one will play, the optics have failed completely and need to be replaced.

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