The camera keeps saying to change the batteries, but when they are changed, I can take only 1 or 2 pictures and then it says again to change the batteries and sometimes, the lens won't come out at all. The lense cover has begun to open only 1/2 way also. PS Fresh batteries are tried each time.
Sounds like the batteries may just be old. If you've had the camera for a while, the batteries will eventually expire and not charge as they should. I would recommend looking into new batteries. Try using regular AAs first. If that works, then you need some new rechargeable batteries. If not, there is a problem with the camera. If there is a problem with the camera, please visit the Canon site for more details or contact Technical Support with the number below.
For toll-free technical support, please call 1 (800) 828-4040 during regular business hours (currently Monday-Friday 8:00 a.m. - 12:00 midnight. EST, Saturday 10:00 a.m. - 8:00 p.m., excluding holidays).
Toll-free TDD Support Line for the Hearing Impaired Monday - Saturday (excluding holidays) at 1-866-251-3752
Technical Support for Customers in Canada at 1-800-OK-CANON
a 6ya Expert can help you resolve that issue over the phone in a minute or two.
Best thing about this new service is that you are never placed on hold and get to talk to real repair professionals here in the US. click here to Talk to an Expert (only for users in the US for now) and get all the help you need. Goodluck!
- If you need clarification, ask it in the comment box above.
- Better answers use proper spelling and grammar.
- Provide details, support with references or personal experience.
Tell us some more! Your answer needs to include more details to help people.You can't post answers that contain an email address.Please enter a valid email address.The email address entered is already associated to an account.Login to postPlease use English characters only.
Tip: The max point reward for answering a question is 15.
Are you still using alkaline batteries? If so, alkaline batteries just don't have the power for more than a few pictures in a digital camera. Some may also have reached their shelf life, and though right out of the package may even have problems just powering startup of the camera. Digital cameras that use AA's for the most part should only be used with rechargeable NiMH batteries. If you read the camera's instruction manual concerning batteries, you may see the same recommendation.
Keep in mind rechargeable NiMH batteries will save you money in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may be angry with yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
The solution is to change the small 'date/time' battery. You can have the regular batteries as charged as you like, it won't make any difference. The tiny date/time battery is in the same compartment as the regular batteries, on the opposite side of the hinge. Extract it with a fingernail, it is situated on the left hand wall of the battery compartment (when the camera is inverted and the compartment open).
Are you still using alkaline batteries? If so, alkaline batteries just don't have the power for more than a few pics in a digital camera. Some may have reached their shelf life, and though brand new, may even have problems just powering startup of the camera. Digital cameras for the most part should only be used with rechargeable NiMH batteries. Retailers sell these for around $7 for a package of four (about $15-19 for the batteries with charger). Keep in mind they'll save you big bucks in the long run over alkalines, AND they'll last for at least 100 pictures per charge (and probably many many more). You'll be very pleased with their performance, and may slap yourself for not buying them sooner. When at the store, look on the package for a power rating of at least 2500 mah.
I have this problem as well. I thought it was a problem with my NiMH batteries. So, I bought a volt meter to make sure the batteries worked. I have 8 AA NiMH batteries. I charged them all up and tested them with the volt meter. They were all good to go. However, no matter what I put in the camera one of two things happens: 1. I get the "change batteries" message. 2. I don't get the message, but the next time I check the camera (a few days later), one of them is totally drained. Something is very wrong and I plan on contacting Canon.
It occurred lately with reloadable NiMh-batteries.
When I put in some alkaline batteries I had no problem.
I cleaned the contact surfaces of the NiMh-batteries and the contact surfaces in the camera. Up till now I have had no problems.