Question about Epson Stylus CX4800 All-In-One InkJet Printer

1 Answer

Black printing incorrectly

I am using this printer and the colour prints perfectly, and the black prints with lines through it. I have cleaned and cleaned both the heads the cartridges and replaced the black cartridge. Any suggestions?

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  • Anonymous Oct 08, 2008

    same problem

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  • 550 Answers

Check whether there is an alignment adjustment in the printer driver, the lines may simply be one nozzle out of alignment., or the connector between the print carriage and cartridge may be dirty, causing that one nozzle to misfire

not a guarantee, just something to check

Posted on Sep 10, 2008

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Does not print the black colour; all the other colours are perfect, except the black. I replaced the cartridge ( a completely new one ) and still does not work.


Try to run Head Cleaning utility of your printer. This will force your printer to recharge so that it can dispense black ink that you placed recently.

If you are using Windows:

  1. Click Start button => Settings => Printers and Faxes
  2. Locate your printer icon. Right click on it and click "Printing Preferences".
  3. Look for the "Maintenance" Tab in the window that appears. There you will see commands for "Alignments" and "Head Cleaning" or some similar commands.
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April 2010 - The colours started printing strange and I bought a brand new print head and installed it. Only takes a minute. Still had an issue with photo printing. Black and white was excellent but colours weren't true.

Found advice online to try cleaning the print head to print head carrier electrical contacts by rubbing them with a rubber eraser.

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Hi maryryherd - yes the C64 is in the list - don't know why you couldn't see it.

The inkjet colour system can be quite confusing. The colours in the cartridges are cyan, magenta and yellow, plus black. Other colours require a mixture of these basic ones. For example, to produce "red" requires a mixture of magenta and yellow. Your problem sounds like you are getting insufficient yellow, and maybe insufficient black.

Have you tried a cleaning cycle? If not, try one (right click the little printer icon in the bottom right corner of the screen and select head clean). Now run a nozzle check (right click the little printer icon in the bottom right corner of the screen and select nozzle check). Are all the 3 colour bands plus black printed OK. If not, try up to three cleaning cycles. If ink is now flowing pretty well, but not yet perfectly, don't carry out any more cleaning cycles. Just leave the printer for 24 hours (to allow any air in the print head to disperse). Then repeat the cleaning cycle/wait process. It may take a while to restore a perfect nozzle check print. If these actions produce no positive results, report back with a new comment.

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this is not a printer problem, you have a problem with colour cartridge! u can fix this in 2 diferent way: 1. replace the colour cartridge with new one, or gently clean the nozzle cartridge with a wet tissue until the cyan colour mark a line on the tissue just like the others colours: yellow and magenta. maybe must repeat this several times.

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I found a solution to the Black printing problem :)
Under Printing Preferences: Set your Media Type to Photo Paper Pro.
We used edible ink cartridges and printed onto icing sugar paper. Same old... Just one day it refused to print black. In order to continue our small business, I degraded the color until I printed gray and not black.

Tonight, I browsed for the problem and came across this :)

Hope it helps you too

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