Question about SanDisk Sansa e200 MP3 Player

2 Answers

My sansa mp3 player will not be recognized by any computer and will not go to menu and says not enough space avaliable for music db

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  • Anonymous Feb 02, 2009

    I have a sandisk sansa e250. It is frozen and I can't get my computer to recognize it. I have the firmware update on my computer but it can't find anything to update. I have had it for a year never had aproblem until today.

    what shoudl I do?

  • Anonymous Feb 02, 2009

    I have already done that. It didn't work

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2 Answers

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  • Contributor
  • 51 Answers

Hi,
Try the following steps:
  There are files in the player that might be corrupted causing the device to freeze and stop responding.   

SOLUTION 1 - Reset the device

SOLUTION 2 - Force MSC or Recovery mode then update to the latest firmware. 

STEP 1 - Force MSC or go to Recovery mode 
For e200v1/e200R (Recovery mode only): Connecting in Recovery mode 
For e200v2 (Force MSC mode only): Enabling MSC mode
 

STEP 2 - Update to the latest firmware 

If the above doesn't help, try this:

1. Make sure you Windows Media Player 11 (Goto Help --> About WMP --> v??) 2. If you do not have it, install it from this location: http://www.microsoft.com/mediaplayer   3. Change the Mode on Device: Go into Menu --> Settings --> USB Mode:Auto Detect/MTP/MSC   4. Select MSC and it should work. If it does not try Powercycling your device (turn it off and then turn it on).  5. Try other modes as well. 

Keep the device in AutoDetect Mode and follow the instructions below:

i. Connect your Device
ii. Right click on My Computer and select Manage
iii. Select Device Manager
iv. At the right hand side look out for Portable devices and click on the + symbol to display your device
v. Right Click on the device and select Update Drivers
vi. Select 'No, not at this time' and click Next
vii. Select 'Install from a list or specific location' and then click Next
viii. Select 'Don't search, I'll choose the driver to install' and then click Next
ix. Select 'MTP Device' and then click Next. This should install the device and then should be ready for use


Posted on Feb 02, 2009

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  • SanDisk Master
  • 1,800 Answers

U need to upgare it firmware u can find it in the support area of www.sandisk.com

Posted on Sep 10, 2008

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