Question about Actiontec (GT704WG) Router

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Actiontec MI424 and Direct TV DVR

I cant figure out why but my DVR is hooked up through an ethernet cable to my router. The DVR says is has an IP address (so it must see my network) but its unable to connect to the internet so I can access the on demand stuff. I'm guessing I have to change my router settings, but verizon and direct tv both say I have to talk to the other. Can someone please help?

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  • 7 more comments 
  • pilotjames Sep 10, 2008

    My router IP

    DVR says IP Subnet Mask Default gateway (blank) DNS (Blank)

    Mac Address 00:19:DF:8D:45:9C

    Thanks in advance for any help

  • pilotjames Sep 10, 2008

    I should add that I'm not really good with computers, so I would be greatful for plain lauguage and baby steps

  • pilotjames Sep 10, 2008

    Direct TV HR-21 DVR

  • pilotjames Sep 10, 2008

    Ok, I tried the advance setup and tried to change the IP address in the DVR, but I cant hit connect. Do I have to fill out the other fields as well, like subnet mask, default gateway, dns, and mac address? If so where do I find that info. It does say its connected to the network just not the internet. Thanks...


  • pilotjames Sep 10, 2008

    OK, i put in those settings, it let me select connect. It said OK in all fields (IP, subnet, default gateway, DNS). It still says its connected to the network, but not the internet...any ideas?

  • pilotjames Sep 10, 2008

    also, the what do you mean by the stars in the IP? i just put is that right?

  • pilotjames Sep 10, 2008

    it says internet explorer cannot display the webpage

  • pilotjames Sep 10, 2008

    windows XP...still no luck

  • Tim Babcock
    Tim Babcock May 11, 2010

    What is the IP address of your router?

    What is the IP address of your DVR?


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Your DVR need to be set at 71.182.140.***  *** meaning an available address.  Then they will connect.
What is make and model number of the DVR?

Posted on Sep 10, 2008

  • 1 more comment 
  • Tim Babcock
    Tim Babcock Sep 10, 2008

    Your DNS should be

    Your gateway should be

    I wonder if that gateway address should be the IP address assigned from Verizon.

  • Tim Babcock
    Tim Babcock Sep 10, 2008

    I don't think that the gateway address.  What happens when you type in into your internet explorer browser?

  • Tim Babcock
    Tim Babcock Sep 10, 2008 I bet is the DNS.

    What operating system are you using?


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