Sony Handycam DCR-HC42 Mini DV Digital Camcorder Logo
Posted on Aug 31, 2011

When I insert a tape, the screen flashes "reinsert cassette". So I guess the camera has a problem recognizing the tape. What might be wrong?

1 Answer

Anonymous

Level 1:

An expert who has achieved level 1.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

  • Contributor 1,812 Answers
  • Posted on Sep 03, 2011
Anonymous
Contributor
Level 1:

An expert who has achieved level 1.

All-Star:

An expert that got 10 achievements.

MVP:

An expert that got 5 achievements.

Genius:

An expert who has answered 1,000 questions.

Joined: Aug 03, 2010
Answers
1812
Questions
0
Helped
251295
Points
49

This can be caused by several problems including the transmission gear in the tape mechanism not engaging properly, a defective clutch in the take-up spool or a faulty rotary mode switch. This will require disassembling the camera to repair and can be done fairly inexpensively. However, it's not really a user serviceable problem and should be repaired by a qualified service technician.


My name is Rick and I'm a professional repair technician with over 20 years in the business and have repaired many of these. I'm semi retired and work from home with little overhead so I can keep repair costs low. If you decide to have the camera repaired, please click HERE for a directory listing that suits your needs.


If this response has been of any help to you, please be sure and give a positive vote for me on FixYa.com .

Add Your Answer

×

Uploading: 0%

my-video-file.mp4

Complete. Click "Add" to insert your video. Add

×

Loading...
Loading...

Related Questions:

0helpful
1answer

When i try to record it dosent let mi and in the screen it shows a tape with a line through it. what do i do?

The tape with line through it indicates that there is some issue with tape/tape mechanism. I believe that the tape symbol is as follows:
shajanrs_45.jpg

If the tape warning indicator flashes slowly, the reason may be.
  • The remaining tape becomes shorter than the length of five minutes recording.
  • No tape is inserted
  • The write protected tab on the cassette is set to LOCK(red).
If you're confirmed that the reason is not the first and second, it should be because of the write protected tab on the tape.
Don't worry, I will help you with that. Please see the below picture to view the LOCK slide switch:
shajanrs_46.jpg

If the tape with line symbol flashes quickly, it indicates that the cassette has run out of tape.
If the issue persists, please follow the troubleshooting steps and check if that helps.
  1. Reinsert the tape.
  2. Reset the Camcorder by pressing the reset button behind the LCD panel using a sharp pointed object.
  3. Perform a power resetting
  • Turn off the camcorder. Disconnect AC power adapter. Remove the battery pack.
    Move the POWER switch to the CAMERA position for 15 seconds.
    Move the POWER switch to the OFF position.
    Reconnect the AC power adapter or reinsert the battery pack.
    Turn on the camcorder.
    If the issue persists, service may be required.
    I hope performing the above steps should resolve the issue.
    If you need any assistance please get back to me.. Thanks for understanding.
2helpful
1answer

DCR-TRV285E PAL C:31:23

It is telling you it does not see a proper type tape in the camera, is the cleaner tape a digital 8 cleaner or normal 8? as though they look the same the case is slightly dif at the rear.

5helpful
2answers

Reinsert cassette - After inserting a cassette the on screen message reads as follows "reinsert cassette" a further message C:31:23

when ever to get this kind of message just try to fwd the tape mannualy, or just make sure tht when u are rew. the tape dont rewind tht completely....
0helpful
2answers
0helpful
2answers

"SONY 'InfoLITHIUM' SYSTEM" Error

when I opened up the camera, the tape part of the cassette was hanging out. I tightened the tape and reinserted the cassette. this seems to have fixed the problem. hope this helps.
8helpful
2answers

When I insert a tape, the screen flashes "reinsert cassette".

Hit your camera several times with a flat hand (bottom, tape side). Its strange but my problem was solved. On internet I found maybe 10 or 15 other people who did the same.  Really works!
0helpful
2answers

Reinsert cassette

not a problem recognizing the tape but a problem with the casette mecanism, swtiches. it has to be serviced and cleaned
15helpful
7answers

Reinsert cassette

Turn the unit off and hit the back of the camera twice near the battery compartment with the palm of your hand. Sounds crazy but it worked with my camcorder Sony DCR-TRV480. Problem started when I used 8MM Head Cleaner. I think the roller got stuck inside camcorder. The trouble code came up C:31:22. Hope this helps.
1helpful
3answers
Not finding what you are looking for?

137 views

Ask a Question

Usually answered in minutes!

Top Sony Video Cameras Experts

ZJ Limited
ZJ Limited

Level 3 Expert

17989 Answers

Grand Canyon Tech
Grand Canyon Tech

Level 3 Expert

3867 Answers

Cindy Wells

Level 3 Expert

6688 Answers

Are you a Sony Video Camera Expert? Answer questions, earn points and help others

Answer questions

Manuals & User Guides

Loading...