Question about Emerson MS9700 CD Shelf System

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Does not turn on

After unplugging and plugging into another outlet, the player does not come on at all. It's as thought there is no power to the player. Tried another outlet,still nothing. When we bought the same model player for Christmas, we had the same problem. We took it back to store and traded for this one, plugged it in and it worked fine. Now this one is doing it. Is there maybe a reset swithc we can't see?

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  • stoneface Nov 12, 2007

    Hi, I have a similar problem. Our system has been working great for about 3 years. Now when plugged in, we get no lights/sound, nothing.

    I tried to isolate the problem to one of the power supply boards. The main AC power comes into the first PC board which has a transformer and rectifiying diodes. This circuit appears to change the 120V AC to rougthly 10V DC. This 10V is routed to the second power supply PC board through a 3 conductor cable. The first PC board also has an AC switch that controls the 120V AC power to the second power supply PC board.

    The AC switch is controlled via the "STNDBY" line of the 3 conductor cable. This is supposted to be turned on when you hit the "Power/Stndby" button on the front of the unit. However, I get no signal when I hit the front power button. I know the AC switch is still okay because I can energize it by shorting the adjacent pin (+10V) and you can hear the switch closing so I know AC power is getting to the 2nd PC board. Even this doesnt solve the problem as still no lights or sound. I also know that all the fuses on the 2nd PC board are all okay as I've ohmed them out.

    Any assistance with what to check next would be greatly appreciated. I'd really like to solve this problem myself and save lots of $$$$.



  • Anonymous Nov 25, 2007

    unit worked fine 3 yrs then code F61. carefully inspected inside and cleaned dust out and it worked fine 1 yr and then F61 again.local shop said could be anything and not worth fixing and tried to sell me something else. now just sits on shelf while i try to fix myself.please help.

  • Anonymous Nov 26, 2007

    Display lights up but won't do anything. Unplugging worked once but now unit is completely dead!

  • Anonymous Jan 07, 2008

    yes we have the same problem. worked good one day quit for no apparent reason. What a wast, I would like it fixed. Ac outlet checks ok, unit just did not turn on. What to Do? Trash?

  • Penwood Feb 21, 2008

    I bought my system in Nov 2007 and it worked good may be for few days. Now only thing works is Radio. Other functions like CD, USB and SD card works rarely and have their own timings when to start working and when to quit. I opened the system so many times and played with this and that, plugged and unplugged connector cables, basically opened up the whole system from A-Z and closed it back for many times and still have the same problem. I will work on this piece of garbage for some more time whenever I will be free and try to figure out where the problem is. I like its functions but quality is zero out of ten. I got it for $40 but it doesn't even worth that money.

  • dolp Mar 13, 2008

    I keep getting an error message f76, and then it blinks out and will not turn on.

  • Anonymous Apr 02, 2008

    no power or it shuts it self off

  • Anonymous Aug 14, 2008

    Press power, and the display reads in this order,...

    power on

    fm 106.5


    clock flashes

    Any help would be appreciated.

    Please send responses to


  • Ronald Allen Sep 18, 2008

    no power going to the unit after pluged in

  • Tony Marquez Jan 04, 2009

    I have the same problem, I get nothing out of the unit. I don't even get lights. I do see the display come on, and I can switch from one source to another, but nothing else.



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How long did it sit unplugged before you moved it to a different outlet? I had a CDrom that had a weird problem where if i unhooked the drive for a short period it would flip out and the tray would go in and out non stop. If i unhooked it for a day or so it would work fine. It had somthing to do with a cap inside started to dishcharge or somthing and it lowered voltage to a chip inside then when power came back it was at a low voltage that caused a weird problem. When it sits with no power for a longer period it would go completly dead then when it was hooked up it was fin like it was new. Maybe you didnt have the unit unhooked from power long enough for the power to completly drain from the unit? let it sit over night or a few days and see what it does.

Posted on Apr 05, 2006

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No reset switch but I would bring this up to the store manager where you bought the unit and if he dosent do anything for ya then insist he give ya emersons factory repirs or locate the addy and phone # on the paper work that came with the unit .. if there not totals dreebs the store should exchagange it or have it repaired under warrantee

Posted on Apr 05, 2006


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Posted on Jan 02, 2017

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1. Turn off the television.
2. Unplug the television power cord from the electrical outlet.
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Follow the steps below if the HDMI® connection between your TV and other device is not working:
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