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My printer will not print. I have contacted EPSON,and they are saying it is the fault of my computer and to contact the maker. When I try to print, I get the message: MSIMN has caused an error in COMDLG32DLL.. MSIMN will now close. If you continue to experience problems, try restarting your compputer. This does not work. Hope you can help me. I have also contacted Microsoft but they say my ME programme is too old, and will not help me. Thank you. dikverme@eastlink.ca Anne Kverme

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  • dikverme Sep 11, 2008

    your advice was to "uninstall and reinstall programme". I am not a computer expert. I have no idea how to do this. I need detailed instructions.
    Thank you.
    Anne Kverme

  • dikverme Sep 11, 2008

    Regarding the second solution.
    My printer is not 2 years old. i am usine Windows ME. Need further instructions.

  • dikverme Sep 12, 2008

    Hi

    thanks for the advice . However, I have told you, I don''t know how to do this. I am going away for a week, and will deal with it later. I 'need to find someone to help me do this. Just telling me to install or unstall software or printer drivers isn't going to do it for me.

    Anne

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You may want to consider upgrading your computer to windows xp...it is alot more cpmtatible with software and finds printers and corrects errors online

Posted on Sep 11, 2008

  • Ronnie Houston Sep 11, 2008

    xp is also alot more compatible with other programs word excell etc

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Here

1. try to insert the cd camed with your printer and then look for install driver or something related with your printer. install it again even though youve install it already from past.
2. follow the procedures given by the windows instructions
3. restart pc after the complete installation
4. look for your printer device on the printer & fax located at the control panel. if really the computer recognize your printer.
5. try to make something to print of like on the microsoft word and then print it.
it should be work just fine after that

by the way see also your usb cable connecting to the computer. it must have cause the problem and see also if you have a usb connections. if you want to know if your usb got problem then try another usb device like usb data, usb mouse or anything has a usb and see if it recognizable by your computer. if not recognizable then the problem is the usb driver. if you dont have usb driver then download the usb from this link www.usbman.com and install it to your pc. after that try again the steps that ive provide to you. hope that helps!


CHARCOIS

Posted on Sep 11, 2008

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There is some problem in your operating system by reinstalling the operating system your problem will be fixed ...

the system file COMDLG32.DLL is corrupted due to that you are facing the problem reinstall the operating system once by using the installation cd your problem will be fixed ...

thank you
any doubts you can reply me
i m here to assist you
dnt forget to rate my solution

Posted on Sep 11, 2008

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To resolve this issue, rename the Image Server folder: 1. Right-click My Computer, and then click Explore to start Windows Explorer. 2. Open the C:\Program Files folder. 3. Click the Image Server folder, and then click Rename on the File menu. 4. Rename the folder to Image, press ENTER, and then quit Windows Explorer. 5. Restart the computer.


Good luck...

Posted on Sep 10, 2008

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HI,

Please reinstall printer software/driver.This should fix your problem.

Posted on Sep 10, 2008

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When was your printer brought and also the operating system you are using??
have you tried it by reinstalling the driver corresponding to the printer??

Posted on Sep 10, 2008

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Uninstall then reinstall the program try that

Posted on Sep 10, 2008

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