Question about Magicard Opera 100 Card Printer
Is there anyway you can scan the internal test card you have printed and attach the image?
It really helps us to identify the problem when you can see the scan of the test card.
Depending on the age of the printer there could be a few reasons for your problem.
I will assume this is an 'older' Opera printer.
Check the plastic lugs which stick out to the side of the printhead carrier.
On older models these used to bend upwards. This reduced the pressure of the printhead on the card.
If only the right-hand side (as the card exits the front of the printer) is not being printed;
Open the printer and remove the dye film cassette. Try pushing down on the right-hand side of the printhead roller. Can you feel any downward movement?
Try going to;
Enter your printer's serial number in the QuickSearch box.
This will tell you your Opera's warranty status.
There are some documents at the bottom of the search results including 'Replacing the printhead assembly'. There are some photos in the document. Pay attention to the two printhead springs. They must be located on the two small lugs. If one spring isn't located correctly, you will get faint or non-printing on one side.
If you fill in the 'Contact Us' form I can contact you directly.
Alternatively, give us a call at Magicard Technical Support. We support the printers whether they are in our out of warranty.
Tel. +44 (0)1305 762115 Option 2 for Tech Support
or email: customer_service (at)ultra.co.uk
With Best Regards,
Posted on Sep 10, 2008
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Posted on Jan 02, 2017
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