Question about Kenmore 44103 Side by Side Refrigerator

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Water dispenser I picked up a replacement part #4388152 which is the replacement tubing and spout for water through the door. I need some help as to how to replace the broken part. Where do I start?

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The lever on the outside water dispenser is broken, how can this be fixed?

Posted on Apr 08, 2009

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This is one heck of a job as you gotta disconnect all the tubes and wiring at the bottom and take off the freezer door.. Check owners manual on how to disassemble door as you would if you only had a 30" door opening on your house. then you need to take off or unscrew many screws to take off the door gasket then the rest should fall into place.

Posted on Apr 06, 2006

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Having this PM struggled with replacing the water tube in a Kitchen Aid/Whirlpool side by side, I would like to offer a useful reference from another site, See:

This link describes a technique for using the old tube to pull the new tube through from the top by fastening the two together with a screw. Don't worry about finding a special two-ended screw, just select a long sheet metal screw of the appropriate size and cut off the head.

I followed Friar, and don't agree with techman, with respect to my unit. It my experience removing the door is not required. In distinction to Friar, I was unable to thread a new tube through without the approach suggested in the link above. My experience is even with fastening the two tubes together, on a door that is "foamed in place" and not capable of disassembly, it is touch-and-go to get the tube pulled through without hanging up. I spent 90 minutes with successive tries. It was necessary to keep the fastening screw as short as possible so the tube could flex a bit at a couple locations in the channel. Also a little lubrication helped. My unit could also not withstand even a minimal growth in the OD of the tube, so the screw diameter is crucial.

Also some significant force was required (pull and push), so for me the joint must be robust. Fortunately, having the tube joint fail at one point was not catastrophic, since the old tube could be threaded though from the bottom without difficulty (but not the other direction as required!!) so they could be reattached for new attempts.

All in all - not so much fun, but I was certainly not going to replace the door.

Posted on Dec 01, 2007


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Pull out the old tube from the top as the spigot is cemented on. Feed the old tube up through the bottom. For some reason it goes up easier than down. Tape the two tubes together using wide packing tape. Pull down slowly on the old tube until new one comes out. I couldn't use the screw trick because of different ID of tubes.

Posted on Feb 01, 2010

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The tube is frozen in the door. I unhooked mine and used compressed air to melt it.

Posted on Jan 27, 2008

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This previous solution must be for an older model refrigerator. I've replaced this part in 5 minutes on my side by side without removing the door or unplugging electrical wires. 1- Pull off the vent grille at the bottom of the fridge. 2- At the lower left, disconnect the tube that is coming from the freezer door. 3- Push the LOCK button to prevent water from squirting you in the face. Remove the screw at the water spout. 4- Pull the water spout and the connected black hose out of the door. 5- Thread the new hose and spout through the door, then reconnect at top and bottom. Project DONE!

Posted on Sep 30, 2007

  • Friar Sep 30, 2007

    The spout on my regrigerator has broken twice in 6 years. The reason is that the 25 cent light bulb is baking the plastic of the $45 spout, which makes it brittle. A drinking glass bumps against the spout and it cracks.

    1- Remove the light bulb.
    2- Replace with a low heat LED light. Here's one I found, but have not used yet.
    3- Only turn on the light when guests are visiting.

    Best of luck,


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I need to access to the tube in the freezer door 'cause the water is freezzing (1 week) 3-4 cm (inches??) from the exit of the tube and I use hot water with a syringe back in the tube to "liquified" the water ..!!
So I must "open" the freeze door ... or is there a heating resistance around the tube which is "out" , explaining my problem?

Posted on Feb 04, 2008

I just completed solution #2 with ease!
I connected the new 1/4 inch plastic line to the old line with a 1/8 to 1/8 ID connector and just pulled it right through!
Piece of cake or did I just got lucky!! Highly reccommend this technique.

Posted on Dec 12, 2007

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Posted on Jan 02, 2017

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SOURCE: tubing to water dispenser is broken

form where to where do you need to replace it?? you can get a roll of the tubing from a decent hardware store, and for the most part all lines run with in the machine are accessable from point to point, even within the freezer door itself should be run through a channel that you'll be able to pull a new line through

Posted on Mar 01, 2008

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Recall ge refrigerator

you can do one of 3 things,if its still under warranty call for service,however if its not there is a heater element that installs in the water dispenser tube inside the door and wired to the dispenser circuit board at your expense of about $50.00 plus installation charge,or take a syringe and fill it with hot water and inject it up through the dispenser tube at the door spout till it melts the ice in the tube or use a handheld hair dryer VERY CAREFULLY so as not to melt the plastic tube and only melt the ice blockage,and live with it that way

Dec 03, 2012 | GE (PSS26MSRSS) Side by Side Refrigerator

1 Answer

Water dispenser does not work. When I depress the water dispense actuator, I have pressure at the bottom of the door,but none from the dispenser tube spout. I ran a wire up the tube from the bottom of the...

It could be the water valve side for the dispenser. So a couple of problems can be had with this description. 1. The electric solenoid for the valve is bad so it doesn't open the valve. 2.The valve itself could be bad so the solenoid opens it but nothing flows. 3. The water line could be frozen inside the door so no water flows. 4. The dispenser switch is bad or the plastic holder that holds the switch is bad so the switch fell out of its proper position. 5. The circuit board is bad.

Easy way to check is to pull out the fridge and take the water line off that valve by pressing down on the little ring around the line while pulling up on the line (tube thing). It should pull out easily(to reinsert just push the tubing back in without holding the little ring down, it goes in by itself and self-seals). With the tube out of the solenoid valve have someone operate the water dispenser lever and see if water shoots in your face ha ha. Read further if you're testing by yourself...

You can also do the same test from the front underside where the tubing has a coupling just under the door hinge area (so you can take the door off without cutting the tubing). Pull the lower skirt off the front of the refer and you should see the tubing and little coupling, it works the same, push down on the ring area and pull the tubing out. That way you don't have to move the fridge and can operate the dispenser lever yourself to see if water flows out the disconnected coupling. If water flows then the valve/switch/circuit board are working fine of course and your tubing is frozen at the door. You will need to defrost the tubing somehow, usually means a hairdryer blowing up into the dispenser area or turning off the whole refer and leaving the door open for a day.

If nothing happens (no water still) then you need to check if the solenoid is working electrically. Pull the fridge out and pull the wire plug off the ice maker valve and put the wire plug from the dispenser valve on the ice maker valve. Watch inside the ice maker and push the door dispenser lever, if water flows into the icemaker then the electrical door switch/circuit board is OK and the problem is likely the solenoid valve to the dispenser is bad or a frozen line in the door still. You get the idea, you can swap wires/valves and even tubing (if their the same size) around till you logically find the part not working. Remember in troubleshooting you're not really trying to find the broken part... you're trying to find ALL the other parts are working, which by process of elimination will lead you to the last part that ISN'T working.

If you are comfortable with electrical troubleshooting using a multimeter you can check for 110 vac at the plugs when the switch is press also but that depends on your tools and skill level, etc.

See this link for a diagram of that door assy and the parts involved.

Typically I'd be suspicious of the valve itself being bad or the circuit board, next on the list is the switch, and last would be the frozen line.

Jun 18, 2011 | GE GSS25LGM Side by Side Refrigerator

1 Answer

Water not dispensing on 6 yr old GE GSS25JFPDWW. Troubleshoot proved that water dispenses up to the point of connection under the door. When disconnected at the hub, water dispenses thru the tube when the...

Most common problem would be it is frozen. Try turning the freezer down one number and wait 24 hrs.

for now you could try forcing hot water in the tube from either end, but it is a watery mess. ((( Get lots of towls ))) This is the fast method.

of course leaving the freezer door open to defrost, but you of coures will need to move the food.

or you can try a hair dryer but this can be frustrating as you dont know where it if frozen. and you cant leave the hair dryer on any spot too long as it will damage the plastic.

good luck

Mr Fix it

Sep 05, 2010 | GE Refrigerators

1 Answer

Is there a tube or "tip" that fits over the water spout in the door water dispenser?

No, your tube may be too far up in the dispenser causing it to splash or dribble. Try turning the water to the refrigerator off then push the water switch while pulling the dispensing tube to see if that will bring the water tube closer to the dispensing area.

Mar 09, 2010 | LG LFX25960ST Stainless Steel French Door...

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Whirlpool model #GD25DIXH02. The front water dispenser tube cracked at the retaining screw. How do I change the filler tube kit?

Remove the top free door hinge cover and disconnect the plug there . This removes all power to the door . Remove the grill inside the dispensor , and remove the 2 screws at the bottom , holding the dispensor cover on . Lift the cover to remove , and disconnect the receptical , freeing the front . Next , remove the 4 screws holding the white dispensor switch mount , and slide out . Remove the screw holding the water fitting assembly .
Remove the bottom refrig kick plate . Follow the tube about 6 " to a connector , and disconnect the connector . The plastic compression nut , slips off the tubing after disconnecting .
Pull the dispensor tube , up thru the door from the top . Using the new tube with spout , pt number 4388152 . Insert the new tube into the hole from the top , and feed down , thru the door . Re-assemble in reverse .

Oct 26, 2009 | Refrigerators

1 Answer

The water supply line to the ice maker on my Whirlpool side by side refrigerator is visibly frozen, and will not supply water to the ice maker. How do I fix this?

With the information given , I would say to pull fridge out from wall , and remove the 2 screws holding the spout . Pull the spout out and defrost with warm water . Reinstall the spout and replace the water inlet valve . Valve had to have a slow leak for the tube to freeze . A model number would have helped to give a more precise answer .

Aug 26, 2009 | Whirlpool 25.6 cu. ft. Side-by-Side...

4 Answers

Water dispenser spout broken

we had the same problem. My husband cut a flexible straw to the length he wanted, and crammed in in the hole. works great !! saved between $ 35.00 and $55.00 (labor was free)

Aug 06, 2009 | Whirlpool GS6NBEXR Side by Side...

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Water spout replacement

this is a surprisingly easy repair that you can do in about 30 minutes.
  • first remove dispenser cover: there are 2 slots on the very bottom of the cover insert flat tip screwdriver and carefully pry it off. then you should be able to disconnect a wiring harness and lay the cover to the side.
  • next move switch console out of your way: you will either have 2 screws or 2 thumb latches on either side. you may need someone to hold this out of your way for the following steps.
  • we need to disconnect the incoming water line down at the bottom hinge: remove kickplate and find the water line you should find a connector. while pushing the tube into the connect push down on the collar then pull the tube out of the connector.( you will most likely get a little bit of water when the tube pulls loose.
  • back at the dispenser: find where the tube comes out and remove any retaining screws, then gently pull the entire tube up and out of the door.
  • now do everything in reverse to finish up: the tube will push abck thru. when you get back to the hinge the tube may hange up I use a very small screw driver to line the tube up to come back thru the hinge. 
  • whne you reconnect the tube at the grille make sure that the tubing seats all the way to prevent any leakage
Be surre and be safe by unpluggin the unit before you perf any type of repair water and electricity dont mix. good luck Peyton

Jan 31, 2009 | Whirlpool GD2SHGX Refrigerator

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