I hit the channel button instead of the volume button by accident and now my screen is fuzzy and I can't get my cable to come back on.

If you hit the "last" button again, it should take you back to the channel you were on before you hit the button. when you lost the picture, was the screen blue? black? If you hit the "menu" button, does the menu come up?

SEE IF THE REMOTE HAS AN INPUT BUTTON OR TV/VIDEO

You by accident changed the input it would seem--only a original remote will undo this

Sounds like you may have set it to an "input" channel. You may have to go into your menu to change it back!

Hello Mary and thank you for choosing FixYa today for your online technical support needs.

When you say the TV is FUZZY, do you mean that there is no picture there at all?

It is possible that your grandaughter may have changed the VIDEO INPUT MODE SELECTOR on the TV by accident when she tried to turn it on with the controls on the TV itself.

Most TVs have a button right on the front of the set itself labelled INPUT which allows you to switch between the various input modes. That button should be located right beside the POWER, CHANNEL, and VOLUME buttons on the TV's front panel.

You may simply need to press the INPUT button and select the proper INPUT SOURCE for your Comcast cable box.

The proper INPUT MODE for your particular setup will depend on how your Comcast cable box is connected to your TV. If your cable box is plugged into your TV with an HDMI cable, then make sure your TV INPUT MODE is set to HDMI.

I hope this helps out, and please feel free to comment back to this page with any additional questions or concerns and I will respond back.

If you do need additional help, please be sure to include the exact model number of your TV and of your Comcast cable box as well as how the two are connected.

Good luck and take care.

Joe.

Not familiar with your model, but the problem sounds generic. I am guessing your set is hooked to a cable tv box, and that is where you need to change channels. I also guess that when you changed channels on your TV you probably moved from channel 3 to either channel 2 or 4 and the cable tv box is not sending to those channels so you lose picture and sound. Now, more guessing, you try to put the channel back to 3 on your TV, but still nothing happens. OK, if close so far, there are a couple of things to try. First, be really sure you are actually going back to the same channel you started with. Assuming you don't actually have the signal coming in on an auxiliary line-in and that you had it coming in on a channel, you may need to reset the presets on the television so that it recognizes the one important channel the cable tv box is sending out -- just follow your television menu to select or set channels. There is one more possible easy problem ... I have seen this one happen, after getting the channel correct and reset, if it still doesn't work, you mght need to turn the set off and wait one minute, then turn it back on WHILE the cable box is ON. This can cause the set to RE-Latch onto the cable box signal. It really doesn't sound like something is truly broken or needs replacement, sounds more like a user error. If your set is still under warranty, just call the Panasonic hotline (find it in Google, and they may be able to walk you through exact instructions for your model). Hope this helps.

Look for "input" or "source" to get back to your DVD first (it may be AV1, 2, or 3). As far as the TV signal, it depends on what you have, do you have cable box?
Make and model of the TV will help also.

She may have hit the SAP or MUTE button on the remote.

Use the tv remote to put the tv on ch 4. Use the direct tv then to select channel of the direct tv box. The box is broadcasting to the tv on ch 4. Also check that tv is on correct input . Again use the Panasonic remote to select correct input. If this does not work call direct tv for assistance.

• hit the channel return button on the remote
• hit the tv/video button on the remote
• perform a channel scan through the remote menu
• unplug unit for over an hour and plug back in, complete initial setup by following instruction on the tv.