Question about Tomtom GO 910 GPS Receiver

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Connect to computer

When traveling tom tom screen asks do you wish to connect to computer, yes or no. If yes tapped the tom tom crashes and has to be soft rebooted.
if no is tapped the sound is switched off and cannot be restored untill the device is switched off and restarted

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  • knibbo2004 Nov 30, 2008

    I experienced exactly the same problem today. Maybe a coincidence but I downloaded the latest 7.900 of software yesterday and it hadn't happened before that.

    One time, swithcing off and on made no difference - the sound remained lost. Then another time, I just disconnected from the holder and reconnected and the sound came back.

  • knibbo2004 Dec 02, 2008

    Whilst the problem's as described above, when the sound is gone, I've found that it isn't completely gone. If I touch the bottom right of the TomTom screen, the next instruction is read out as normal. Also, if the TomTom is disconnected from the windscreen and I use the "Demo" function, there is a voice there but it's a very very low, slow growling sound that's just audible.

    Fingers crossed, it seems to be okay for the moment but sadly I'm beginning to not trust it anymore.



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Unfortunatly , I don't think your problem can be solved without further investigation as it is most likely that something is loose or possible you have a bad solder joint inside your tomtom. The vibrations when travelling are allowing the fault to manifest itself at that particular time. the fault is such that for a moment , the TomTom thinks it has been connected to a PC due to a small voltage spike caused by the faulty connection. Of course this is only my theory and not a definative diagnosis , This is why I think it will need proper investigation. However, it is also possible for the software or cetrain files to have a bug in it that can also show itself in this way on your particular device so if you made a backup of your tomtom hard drive some time earlier you could at least reload this backup to see if this cures your problem. So, if you are able to format and reinstall the files to your hard drive and this cures it , please me me know. .............. good luck.

Posted on Sep 15, 2008


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How do use tomtom

TomTom's GPS devices provide consumers with portable navigation solutions. Download maps, view turn by turn updates and listen to spoken directions on trips across town or across the country. TomTom has a variety of GPS products, but basic use and inputting destination information are almost identical across the board. If you're just taking your TomTom out of the box, you'll need to perform a few extra steps to complete set up. I am listing the 7 steps to use TomTom below;

1. Ensure your TomTom unit is fully charged. A full charge requires approximately two hours. Power the unit by pressing and holding the "On/Off" button for approximately two seconds. Make sure you are in an unobstructed area. Wait for the Tom Tom to power up and acquire a satellite signal.

2. Answer the on-screen questions to set up your device. The questions only appear if this is the first time you've used your Tom Tom. Otherwise, the driving view and your current location will be displayed.

3. Tap the center of the screen to open the main menu. Tap "Navigate To" and then tap "Address."

4. Choose the option that describes how you wish to enter the address you are navigating to. You may tap "City Center," "Street and House Number," "Zip Code" or "Cross Street or Intersection." To enter an exact address, choose the "Street and House Number" option.

5. Type in the requested information by tapping the letters or numbers on the screen. As you type, matching town and street names will appear in a list format. Choose the correct option from the list when it is displayed by tapping it. If prompted, enter the house number by tapping the corresponding numbers on the screen. When you are finished, tap "Done".

6. Select "Yes" or "No" when asked if you need to arrive at a particular time. If "Yes" is chosen, follow the instructions to enter in the desired arrival time.
Finally, follow the on screen and spoken directions to reach your destination.

Jun 07, 2017 | Tomtom GPS


How To Soft Reset, Hard Reset, and Factory Reset Your LG Quantum

If you are uncomfortable with resetting your phone, or unsuccessful in fixing the problem, please contact the phone company for which you receive service from for help with resolving your issues.

Soft reset

To perform a soft reset, power the device off and back on.
  1. With the screen unlocked, press and hold the Power key to turn the phone off.
  2. When the phone is off, press the Power key to turn on the phone.
Hard reset

  1. To perform a hard reset, remove and re-insert the battery.
  2. Press the Power key to turn on the phone.
Master reset

IMPORTANT: The device will be set back to factory settings; all data stored on the device will be lost. The device may not be functional for up to 15 minutes after a master reset is performed.
  1. From the home screen, swipe left to expose your app list
  2. Tap Settings
  3. Scroll down and tap about
  4. Tap reset your phone
  5. Tap yes to confirm, then tap yes to confirm again
That's it! Your LG Quantum will now be wiped. It will then reboot and you'll be left with a factory fresh phone.

on Feb 10, 2011 | Cell Phones

1 Answer

How do I tell if my Tom Tom is charging on the computer. While on the computer charging I am unable to use the touch screen to see if battery is charging or full. How long should it take to charge on...

Plug the USB terminal into a port and when the unit asks you if you want to connect to the computer tap No. If your screen displays a status bar, tap in the middle of the bar and you will see a map of the last trip. The battery gage will appear on the top right corner, along with the satellites.

If you do not have an old itinerary stored, plan one in the neigbourhood so as to make the status bar appear and tap in the middle of it.

Jan 02, 2010 | Tomtom ONE GPS Receiver

1 Answer

My tomtom is 24% up to date. How do I update?

You need a Tom Tom USB Cradle that will allow you to connect your tom tom to a computer. Assuming you already have one, then just connect the Cradle to a working USB port on the computer, then with the computer turned on, plug your GPS into the cradle. It should come on automatically and ask you "Connect to Computer?" Just press Yes on the GPS screen and your GPS will attempt to talk with your computer. It will automatically download updates for your system software and any mapping corrections made by you of other users. If it does not automatically download updates, then you need to launch Tom Tom Home. Once this launches one of the first screens has a button titled "Update My GPS" Just touch this bitton, or click it with your mouse... and you will be away.

Nov 21, 2009 | Tomtom GO 720 GPS Receiver

1 Answer

Have tomtom sat navs got built in memory if so how do you get back in to read them

Connect your Tom Tom using the supplied USB lead. The lead is a USB 'A' lead to USB Mini 'B' lead.

Once you have connected the Tom Tom the unit will ask if you wish to connect to the computer and you press Yes. The unit then appears as another drive if you double click on My Computer.

BE VERY CAREFUL not to delete or alter any files on the Tom Tom unit unless you know exactly what you are doing otherwise it could result in the Tom Tom unit not working any more.

Mar 07, 2009 | Tomtom ONE 3rd Edition GPS

1 Answer

Tomtom one classic frozen

i switch my tom tom one classic on it puts langues on in alpherbetical order i tap english uk it asks yes or no i tap yes it says i have to tap screen anywhere to set some preferences i tap them all till it comes to select voice i select voice it takes ages before it goes back to the beginning

Mar 01, 2009 | Tomtom One Europe v2 GPS Receiver

1 Answer

Tom tom home does not see my tom tom go 520

Hi canal_boat_m

Try this solution:

STEP 1 Un-install Tom Tom Home from your PC

STEP 2 Click on the link below:
This will download a little removal program for the Tom Tom Home program.
A Black window will appear briefly then close.
• Make sure that you have got Administrator rights on the PC. Otherwise you may not be allowed to connect new hardware (especially the case when using office computers)
• Reboot your PC

STEP 3 Visit Tom Tom website and download the current new version of Tom Tom Home and install it to your PC
STEP 4 Connect the TomTom

• Make sure the device is fully charged before connecting it to the computer. Ideally a mininum of 4 hours charge.
• Reset the device using a paper clip (see When resetting, keep the reset button pushed in for at least 20 seconds, but DO NOT turn the device back on just yet.
• Ensure that your TomTom has power connected to it. There should be a green light on the TomTom unit. If your device came with a Home Charger, please make sure that is plugged in to the TomTom also.
Your Tom Tom should ask you to 'Connect to Computer' if it does tap YES.

Your unit should now be recognized by your PC.

IF IT DOESN'T then follow the instructions below:

1. Connect your unit to your PC;
2. Copy two folders to your PC (namely 'Raster' and the one which holds all your maps - probably called 'United Kingdom and Eire';
3. Using Windows Utility, right click on the Tom Tom drive unit and select Fomat;
4. Switch off the unit and soft-reset it with a paper clip (but hold it in for at least 20 mins) and then re-connect it and power it up;
5. Tom Tom Home should now detect the unit and your unit should ask you to 'Connect to Computer' so tap YES;
6. Tom Tom Home will now say your device needs updating - and if you apply all the changes it will restore it to Factory Finished!
7. Then all's needed is to replace the two folders you backed up and any other items like mp3's and sounds, pics, etc.

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