Question about Inter-Tel Axxess Corded Phone

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PASSWORD FOR MESSAGES

THE PERSON THAT WAS IN MY NEW DESK NOW SET UP HER OWN PASSWORD FOR MESSAGES SHES GONE NOW I HAVE NO WAY TO CHECK MY MESSAGES.....

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One of the phones in the office is going to be the administrator.  With the handset down, have them type * then their administrator mailbox number - it will turn speakerphone on and say "the harddisk is__% full" - press 9 and then 2 - it will ask for the mailbox number - type in your extension - one of the options is to reset the password...

Posted on Apr 27, 2009

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Need help solving the above problem

Posted on Oct 21, 2008

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Messages in which program?

Posted on Sep 10, 2008

  • Al Klein
    Al Klein Sep 10, 2008

    If you're talking about voicemail, talk to the telephone system administrator.

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My message button is flashing on my Toshiba DKT2020SD phone, telling me i have a message. When i press the Msg button, it it calls another phone extention in another office and i hear that it is on speaker...


This is what I wrote up for our inhouse manual on telephone administration for this phone:


Problem: An employee pushes the Message button to receive a message but it calls someone else's desk. This is caused by whichever extension the phone forwards to when pushing the Message light. For example: if the person at 333 pushes their blinking message light and it forwards to 316 that means that the person at 316 most likely tried to call 333, got a busy signal and accidentally pushed the Message button before hanging up thus setting 333 to call forward to their extension when they got off the phone.


All phones on our system should have this feature turned off, but if it happens this is the two step process to resolve the issue:


Solution: First, push the Message button to figure out which extension it is forwarding to. Take note of the extension and hang up. With the hand set NOT picked up, dial #409 and Release. You may have to do this multiple times to clear the call forwarding because it needs to be done for each incidence that the person accidentally set up call forward. Finally, in the management software go to Station > Station Assignments. Select the extension # that the Message button was forwarding to (the one you noted above). Under the Basic tab at #41 Active Message Waiting select Disable. Select Submit.

Aug 29, 2011 | Toshiba DKT2010SD Phone

1 Answer

The "Message" light is lit


Another person in your office could of mistakenly turn your message light on. To turn off your message light press feature 10 then your extension number (feature 10 xx).

Nov 18, 2010 | Avaya 700340193 Corded Phone

1 Answer

We have around 10 x Panasonic KX-T7630 Corded Phone system - we want to know if this phone has an auto answer function where you can have a pre recorded message that gives you the option to be transferred...


It is either part of an Enhanced Simplified Voice Mail System (not recommended) or a TVA-50/200 external VM system. The TVA is more flexible, has more storage, can send voice mails to email, and costs about 2x an ESVM. Check with your Panasonic dealer.

Carl

Sep 24, 2010 | Panasonic KX-T7630 Corded Phone

1 Answer

Voicemail light is flashing. How do I get message?


If you have a voice mail box set up, and you don't use your answering machine for messages, that would be something that is set up through your phone company (AT&T, Verizon, etc.).

Typically, to access your voicemail, you would dial your home phone number, and then when your message picks up (either the automated message or your personal greeting) press the asterisk or star key (*) and then enter your password. Depending on your particular voicemail, you may have to hit the pound key (#) after your password as well. Then, once you are logged in, the system should tell you whether or not you have any new messages, and if you do, generally you would press "1" to hear them.

Hope that helps! If you can't get in to your voice mail or your password doesn't work, you would have to contact your local phone service provider for assistance.

Jul 14, 2010 | Uniden DECT 6.0 Cordless Telephone...

1 Answer

Changing user on voicemail


ill need to log into Manager and under that users tab, you can reset the password or delete the mailbox.

Jun 22, 2010 | Avaya 5400 Series 5410 Phone

1 Answer

Phone Not Ringing


check that the DND button is not lit up and check that the volume is up.

Jun 30, 2009 | Toshiba DKT-2020 Corded Phone

1 Answer

Changing the password


the mailbox needs to be reset by your telephone admin person.

Sep 22, 2008 | NorStar Meridian M7310 Phone

1 Answer

Need to set up user voicemail box (new employee)


Go back to your vendor and get the password for mailbox 999 and the instructions to log into it.

The mailbox exists or it wouldn't ask for a password (they're assigned by default), so you need to go to mailbox 999 and chose option 6 1 3 which is mailbox administration reset password. That will clear the password and you can log into the voice mail automatically from the extension by dialing the voice mail access code.

Post back if you have any problems.

Carl

Sep 18, 2008 | Panasonic KX-T7731 Corded Phone

1 Answer

Voicemail reset


Norstar Common Voicemail Features To Check Your Voicemail:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. From here you can listen to messages, change your greeting, change your password, etc.

To Leave a Message for Someone in Your Office:
1. Press the Leave Message key or Feature 980
2. Enter the mailbox number (extension number. of the person you want to leave a message for
3. The display will show the name of the mailbox owner, press OK
4. Leave message

To Access Your Voicemail box from Another Phone:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Press the OTHER softkey
3. At the LOG: prompt, enter your mailbox#(extension #. and your password all together followed by the "#" sign
4. Press the OK softkey

To Access Your Mailbox from Outside of the Office:
1. Call the main office number or your DID (if applicable.
2. If the call is answered by a receptionist, have them transfer you to your voicemail box
3. If the call is answered by the company greeting, or your personal greeting, Enter: * *
4. At the prompt, enter your mailbox #(extension #. and password all together

To Transfer Someone to a Voicemail Box:
1. Press the Transfer to Voicemail key or press the Feature button, then 986
2. Enter the mailbox # (extension#.
3. The display will show: Call Transferred

To Change Your Personal Greeting:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Press the REC softkey
6. Press the PRIME softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording and then the OK softkey again to accept the new recording

To Record Your Alternate Greeting (Used when on vacation or out of the office.:
1. Press the Check Voicemail key or press the Feature button, then 981
2. Enter your password
3. Press the ADMIN softkey
4. Press the GREET softkey
5. Pres the REC softkey
6. Press the ALT softkey
7. Press the YES softkey
8. At the tone, record your new greeting, press the OK softkey to end your recording, then the OK softkey again to accept the new recording.
9. You then need to have your voicemail box now play the Alternate Greeting, Press the GREET softkey
10. Press the ChOOSE softkey
11. Press ALT softkey
12. Display will show: "Accept msgs: Y", Press the OK softkey to have your voicemail box accept messages while your Alternate Greeting is turned on, or press the CHNG softkey to change the "Y" to an "N" if you do not want your voicemail box to accept messages.
13. When you return to the office, make sure you go back into your voicemail box and have it play the PRIME greeting


took this from a guide i found, helped me out

Apr 30, 2008 | NorStar M7310 Corded Phone

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